Horsham, England, United Kingdom · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you are part of Thermo Fisher Scientific, you will do ambitious work, and be part of a team that values performance, quality, and inno…
Skills: Invoicing, Financial Forecasting, Supply Chain Management, KPI Tracking, Salesforce
Carlsbad, California, United States · On-site
$83k–$111k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Supply Chain Planning, Distribution Requirements Planning, Inventory Management, Demand Forecasting, Data Analysis
Milan, Lombardy, Italy · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Customer Service, Call Center Operations, Microsoft Office Suite, CRM, ERP
Sunnyvale, California, United States · Remote OK
$102k–$164k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Technical Sales, Account Management, Market Analysis, Strategic Planning, Presentation Skills
Pittsburgh, Pennsylvania, United States · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific is the world leader in serving science, with annual revenue of approximately $44.6 billion. The company is ranked …
Skills: Financial Planning & Analysis, Forecasting, Financial Reporting, Strategic Planning, Business Acumen
Middleton, Wisconsin, United States · On-site
Work Schedule Other Environmental Conditions Office Job Description Lab Supervisor (Cell Lab) Location: Middleton, Wisconsin; Fully Onsite. Department: Cell Lab Shift: Tuesday - Saturday, 1st Shift This is a fully onsit…
Skills: Staff Supervision, Workflow Management, Root Cause Analysis, Technical Writing, Project Management
Vantaa, Uusimaa, Finland · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Product Management, Strategic Planning, P&L Management, Product Lifecycle Management, Portfolio Planning
São Paulo, São Paulo, Brazil · Remote Solely
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Senior Medical Writer - Make an Impact at the Forefront of Innovation The Senior Medical Writer provides high-quality medical …
Skills: Project Management, Budgeting, Forecasting, Resource Management, Medical Writing
Eindhoven, North Brabant, Netherlands · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, you'll do meaningful work that has a real impact on a global scale. Our mission is to enable our customers to …
Skills: Lean Manufacturing, Six Sigma, Operational Excellence, Value Stream Mapping, Kaizen
Wilmington, Delaware, United States · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher's clinical research business is a leading global contract research organization and world leader in serving science. We are p…
Skills: Aseptic Cell Culture, Cell Line Development, Upstream Process Development, Transfection, CHO Cell Lines
Philippines · Remote Solely
Work Schedule Third Shift (Nights) Environmental Conditions Office Job Description Join Us as a Safety Committee Specialist – Make an Impact at the Forefront of Innovation At Thermo Fisher Scientific, you’ll discover mea…
Skills: Clinical Endpoint Committees, Adjudication, Study Start-up, Dossier Compilation, Critical Thinking
Zaventem, Flanders, Belgium · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Descriptio…
Skills: Executive Leadership, Organizational Development, Coaching and Mentoring, Operational Excellence, Lean Methodologies
Ulloa, Costa Rica · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join us as Senior Safety Committee Specialist – To lead complex safety projects, collaborate with global teams, and ensure the successful i…
Skills: CEC/DSMB Study Start-up, Pharmacovigilance, Clinical Adjudication, Charter Development, Dossier Compilation
Chicago, Illinois, United States · Remote OK
$83k–$111k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Are you an experienced and technical laboratory sales professional who enjoys helping customers achieve their clinical, operational and fin…
Skills: Healthcare Sales, Capital Equipment Sales, Clinical Diagnostics, Salesforce, CRM Tools
Middleton, Wisconsin, United States · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glas…
Skills: GMP, Line Management, Technical Writing, Root Cause Analysis, Project Management
Grand Island, New York, United States · On-site
$87k–$116k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Bioinformatics, Knowledgebase Management, Python, Metabolic Pathway Analysis, Knowledge Extraction
Greenville, North Carolina, United States · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work…
Skills: Strategic Leadership, Operational Excellence, cGMP Compliance, Pharmaceutical Manufacturing, Packaging Operations
Grand Island, New York, United States · On-site
$87k–$116k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Bioinformatics, Machine Learning, Metabolic Flux Analysis, Multi-omics Integration, Python
Ciudad de México, Mexico · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Full-cycle Recruitment, Sourcing Strategies, Boolean Search, Stakeholder Management, Competency-based Interviewing
High Point, North Carolina, United States · On-site
Work Schedule 12 hr shift/days Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail po…
Skills: Machine Operation, GMP Adherence, BPR Documentation, SOP Compliance, Material Handling
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The role focuses on ensuring the accuracy of financial forecasts and the performance of the Comparator group through timely invoicing and cost reviews. Key duties include maintaining KPI tracking, updating IT systems, and supporting project managers with freight and import/export queries.
Candidates should have a degree in Business, Finance, Supply Chain, or a related field with 2-5 years of experience, preferably in a pharmaceutical environment. Fluency in both English and German, along with proficiency in MS Office and ERP systems, is required.
When you are part of Thermo Fisher Scientific, you will do ambitious work, and be part of a team that values performance, quality, and innovation. As a member of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in
R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. As part of our global team, what you do contributes directly to our Mission: - enabling our customers to make the world healthier, cleaner and safer, alongside receiving strong support for your own career growth.
How will you make an impact?
As a Customer Service Specialist I within Comparator Customer Service and Supply Chain Support, you will be a primary contributor to the accuracy of financial forecasts and the performance of the Comparator group. Your work ensures timely invoicing, accurate cost reviews, and reliable supply chain date entry supporting operational and financial performance.
Position Summary & Key Responsibilities:
The Comparator Customer Service Specialist I supports the Comparator Customer Service Admin Team and the Supply Chain Support Team. Daily activities include reviewing project documentation, initiating client invoices, reviewing purchase and freight costs, and maintaining
1. Timely Processing of Client Invoices
Prepare and verify documents required for invoicing and transfer to Finance team
Update and maintain finance information in IT systems to enable global performance tracking by Finance partner
Prepare Key Performance Indicators for customer business reviews
Invoice comparator products and comparator freight charges
Prepare folders for invoicing and ensure all required documents are available
Raise prepayment TBIs (To Be Invoiced), product TBIs and freight TBIs and send to Finance with necessary documentation
Interface with Finance regarding TBIs and client invoices (point of contact)
Collect client-specific invoice requirements and ensure compliance with customer contracts
Ensure SFDC information is up to date and resolve missing or conflicting information with responsible owners
Prepare documents for internal and external audits; redact and provide requested records to auditors
Support PMs with quotes (route of goods, VAT rules, estimated freight, insurance, FX rates)
Ensure 100% accuracy in invoice creation and that projects are invoiced within the same fiscal period
Maintain quality and accuracy during high workload periods
2. IT-Systems Update
Regularly update delivery scheduled dates in Salesforce (before month, quarter & year end)
Work with Finance to ensure accurate accruals list at month end (customer and suppliers)
Enter and maintain data in KPI sheets
3. Diverse / Compliance Support
Support Project Management for freight estimates and import/export or Incoterms queries
Apply and respect all relevant SOPs
4. Principal Contacts
Internal: Comparator PM team (Basel and other sites); Logistics; Finance; QA; Goods- In/Out; P&P
External: Clients; Couriers (as required)
Degree in Business, Finance, Supply Chain, Logistics or related field OR equivalent education with significant commercial content
2–5 years’ experience in supply chain or finance, preferably within a pharmaceutical environment
Ability to multitask with attention to detail
Excellent communication, coordination, and negotiation skills
Good written and verbal communication skills in English
User experience in ERP systems (beneficial) and strong MS Office skills
Relevant degree or equivalent experience
Experience in pharmaceutical supply chain or finance preferred
Fluency in English (written and verbal)
Note: This job description outlines the role’s primary responsibilities and expectations but is not an exhaustive list. Duties may evolve based on business needs.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives
are valued.
Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination based on any protected characteristic.
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
