Scape Kensington | Full-Time WHO WE ARE At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 20,000 residents across A…
Scape Kensington | Full-Time WHO WE ARE At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 20,000 residents across A…
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Sydney CBD | Full-Time | On-Site (5 Days) WHO WE ARE Founded in 2013 as Scape Australia, leaders in student housing, we've since grown into a vertically integrated living platform known as The Living Company; managing $1…
Sydney CBD | Full-Time | On-Site (5 Days) WHO WE ARE Founded in 2013 as Scape Australia, leaders in student housing, we've since grown into a vertically integrated living platform known as The Living Company; managing $1…
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Scape Brisbane Assets | Part-Time WHO WE ARE? Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student a…
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Sydney CBD | Full-Time | On-Site (5 Days) WHO WE ARE Founded in 2013 as Scape Australia, leaders in student housing, we've since grown into a vertically integrated living platform known as The Living Company; managing $1…
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Skills: Business Analysis, Integration, Salesforce, MuleSoft, Snowflake
Sydney CBD | Full-Time | On-Site (5 Days) WHO WE ARE Founded in 2013 as Scape Australia, leaders in student housing, we've since grown into a vertically integrated living platform known as The Living Company; managing $1…
Skills: Tableau, Power BI, SQL, Snowflake, Data Visualization
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Sydney | Full-Time | On-Site (Marrickville Office) WHO WE ARE Founded in 2013 as Scape Australia, leaders in student housing, we've since grown into a vertically integrated living platform known as The Living Company; ma…
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Melbourne CBD | Full-Time WHO WE ARE At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 20,000 residents across Aust…
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Melbourne Scape Assets Newly created position due to portfolio expansion Full-Time WHO WE ARE At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live…
Melbourne CBD | Full-Time WHO WE ARE At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 20,000 residents across Aust…
Skills: Commercial Building Maintenance, Facility Management, Problem Solving, Customer Service, Communication Skills
Sydney | Scape Darling House | Casual WHO WE ARE At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 20,000 residents…
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Sydney | Scape Darling House | Casual WHO WE ARE At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 20,000 residents…
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Melbourne CBD | Scape Swanston | Part-Time (4 Days) WHO WE ARE? At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 2…
Melbourne CBD | Scape Swanston | Part-Time (4 Days) WHO WE ARE? At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 2…
Act as the face of Scape by managing front-of-house operations, including resident check-ins, check-outs, and lease administration. Support the student community through the coordination of events, activations, and personalized resident support.
Requirements
Candidates must be proactive communicators who are comfortable engaging with young adults in a fast-paced environment. A National Police Check and a Working with Children Check (WWCC) are mandatory requirements.
Full job description
Scape Kensington | Full-Time
WHO WE ARE At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 20,000 residents across Australia, we combine smart design, brilliant service, and good vibes to make every resident feel welcome.
Now part of The Living Company, we’re shaping the future of student living, one amazing experience at a time.
YOUR ROLE
As a casual team member in our the Customer Experience team, you’ll be the face of Scape, ensuring every resident, visitor, and stakeholder feels welcomed, supported, and heard. You’ll play a key role in front-of-house operations, resident support, relationship management, events, and safety, while helping create a vibrant, inclusive, and thriving student community.
Day-to-day you will:
Welcome residents and visitors with energy, managing check-ins, check-outs, and everything front-of-house.
Build genuine connections, listen, and respond to residents with care and professionalism.
Handle leases, accounts, and records with accuracy and confidence.
Bring the community to life and support our Student Experience team through events, activations, and student programs.
Go above and beyond to create memorable experiences that make residents feel at home.
Team up with colleagues to hit targets, solve challenges, and keep operations running smoothly.
THE IDEAL CANDIDATE
You’re a natural communicator, a proactive problem-solver, and someone who thrives in dynamic, people-focused environments. You are:
Passionate about customer experience and relationship management.
Enthusiastic, energetic, and able to engage with young adults while maintaining professionalism.
Organised, able to multitask, and thrive in a fast-paced environment.
Calm and composed when posed with resident queries.
Please note: The successful candidate must be willing to undertake a National Police Check and a Working with Children Check (WWCC) prior to starting in the position.
WHY YOU'LL LOVE WORKING AT SCAPE
We don’t just create a great place to work, we bring the good vibes every single day. Here’s a sneak peek at some of the perks that come with joining our team:
Annual flu vaccinations and skin checks to keep you healthy and thriving.
Passionate work environment that inspires and energizes.
EAP, Sonder & Duress support to ensure your peace of mind.
A passionate, inclusive culture focused on connection, growth, and good vibes.
APPLY TODAY
Join a growing, innovative business making a difference in student lives. Submit your CV and 1-page cover letter. Applications are reviewed on a rolling basis.
No agencies please.
Scape Australia and The Living Company honours and welcomes the rich heritage and contributions of the Traditional Custodians of the land and pays respect to their Elders past, present and future. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated
Related keywords
Student AccommodationCustomer ExperienceFront-of-HouseResident RelationsCommunity ManagementLease ManagementEvent CoordinationNational Police CheckWorking With Children CheckHospitality
Australia’s leading residential platform redefining how people live. Founded in 2013 by Craig Carracher AM, Stephen Gaitanos, and a team of seasoned real estate professionals, The Living Company has grown from Scape Australia into a national portfolio that now spans Student Living (Scape), Rent to Live, Affordable Housing, and Retirement Living (Aveo). With over $17 billion under management, 117 properties, and 36,000+ apartments under our ownership and management, The Living Company is building purpose-driven, sustainable communities for every stage of life. Backed by end-to-end expertise in development, design, and operations, we’re on a mission to become the Earth’s Best Living Company.
Australia’s leading residential platform redefining how people live. Founded in 2013 by Craig Carracher AM, Stephen Gaitanos, and a team of seasoned real estate professionals, The Living Company has grown from Scape Australia into a national portfolio that now spans Student Living (Scape), Rent to Live, Affordable Housing, and Retirement Living (Aveo). With over $17 billion under management, 117 properties, and 36,000+ apartments under our ownership and management, The Living Company is building purpose-driven, sustainable communities for every stage of life. Backed by end-to-end expertise in development, design, and operations, we’re on a mission to become the Earth’s Best Living Company.