Charleston, South Carolina, United States · On-site
Description Position Overview The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced troubleshooting,…
Skills: Windows Systems, Microsoft 365, Networking, Security Tools, Systems Administration
Birmingham, Alabama, United States · On-site
Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a stro…
Skills: Windows Server, Microsoft 365, Networking, Project Execution, PowerShell
Birmingham, Alabama, United States · On-site
Description Position Overview The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced troubleshooting,…
Skills: Windows Systems, Microsoft 365, Networking, Security Tools, Systems Administration
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Provides advanced Level 1 and Level 2 technical support and serves as an escalation point for junior engineers. Responsibilities include administering user accounts, maintaining servers and network devices, and performing security hardening tasks.
Requires 2-4 years of IT support experience with strong knowledge of networking, Microsoft 365, and Windows Server. Candidates must reside in Charleston, South Carolina.
Description
The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced troubleshooting, systems administration, and supporting multiple client environments.
Requirements
All-inclusive, flat-fee I.T. for specialty healthcare—proactive monitoring, fast response, and expert support.
The Solutions Team is a nationwide Managed Service Provider (MSP) delivering flat-fee IT services to healthcare, specialty dental, legal, construction, and professional organizations across 41 states, and counting. As one of the fastest-growing MSPs in the nation, we are trusted by organizations that demand secure, compliant, and predictable IT environments without surprise costs or downtime. We specialize in healthcare IT services and specialty dental IT support, providing proactive managed IT solutions designed to meet the unique compliance, security, and operational demands of regulated industries. Our team understands your workflows, your systems, and your risk landscape—because we focus on being experts in your industry, not just IT. Unlike traditional IT providers that rely on time & materials billing, project fees, or reactive support, The Solutions Team operates on a true flat-fee managed IT model. We don’t profit from problems, outages, or inefficiencies. Our success is built on stability, prevention, and performance aligning our incentives with yours. Our proactive MSP approach delivers predictable IT costs, improved uptime, enhanced cybersecurity, and long-term technology stability. When your systems run smoothly, your business thrives and that’s when we succeed. Through our TST Concierge Service, we act as your single point of accountability. We coordinate with internet providers, software vendors, cloud platforms, and hardware partners to eliminate finger-pointing and resolve multi-vendor issues quickly. We take IT off your plate so you can focus on patient care, client service, and growth.
Offices: P.O. Box 5036, Brandon, MS 39047, US
All-inclusive, flat-fee I.T. for specialty healthcare—proactive monitoring, fast response, and expert support.
The Solutions Team is a nationwide Managed Service Provider (MSP) delivering flat-fee IT services to healthcare, specialty dental, legal, construction, and professional organizations across 41 states, and counting. As one of the fastest-growing MSPs in the nation, we are trusted by organizations that demand secure, compliant, and predictable IT environments without surprise costs or downtime. We specialize in healthcare IT services and specialty dental IT support, providing proactive managed IT solutions designed to meet the unique compliance, security, and operational demands of regulated industries. Our team understands your workflows, your systems, and your risk landscape—because we focus on being experts in your industry, not just IT. Unlike traditional IT providers that rely on time & materials billing, project fees, or reactive support, The Solutions Team operates on a true flat-fee managed IT model. We don’t profit from problems, outages, or inefficiencies. Our success is built on stability, prevention, and performance aligning our incentives with yours. Our proactive MSP approach delivers predictable IT costs, improved uptime, enhanced cybersecurity, and long-term technology stability. When your systems run smoothly, your business thrives and that’s when we succeed. Through our TST Concierge Service, we act as your single point of accountability. We coordinate with internet providers, software vendors, cloud platforms, and hardware partners to eliminate finger-pointing and resolve multi-vendor issues quickly. We take IT off your plate so you can focus on patient care, client service, and growth.
Offices: P.O. Box 5036, Brandon, MS 39047, US
