Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: Concierge Agent Job Pay Rate: $18.00/Hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests …
Skills: Customer Service, Communication, Microsoft Office, Concierge Services, Reservation Management
Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: Seven Falls - Park Attendant Job Pay Rate: $15.16 /Hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience f…
Colorado Springs, Colorado, United States · On-site
Mid level
Job Title: Housekeeping - Training Lead Job Pay Rate: $19.75/Hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience fo…
Colorado Springs, Colorado, United States · On-site
$16/hr–$18/hr
Entry level
Job Title: Set-Up Crew Job Pay Range: *$16.50-$18.00 per hour *$16.50- 18.00 per hour based on $16.32 per hour base wage + service charge paid per shift; historically, this position averages service commission earnings o…
Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: Washperson Job Pay Rate: $16.50/Hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and t…
Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: Sales Associate Job Pay Rate: $15.16/Hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests …
Colorado Springs, Colorado, United States · On-site
$18/hr–$25/hr
Entry level
Job Position: The Grille - Food Runner/Busser Job Pay Range: $18.00-25.00/Hr. inclusive of hourly pay rate + service charge* *$18-25 per hour based on $5.42 per hour base wage + service charge commission paid per shift; …
Skills: Guest Service, Food Running, Bussing, Menu Knowledge, Interpersonal Communication
Colorado Springs, Colorado, United States · On-site
$66k–$71k/yr
Mid level
Job Title: Staff Accountant Job Pay Range: $66,000-71,000/Annual salary Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experi…
Skills: Financial Reporting, Bank Reconciliation, Fixed Asset Accounting, Sales and Use Tax, Microsoft Excel
Colorado Springs, Colorado, United States · On-site
Mid level
Job Position: Jr. Sous Chef Pastry Cake Decorator Job Pay Rate: $20.63/Hr. Job Summary: The Broadmoor Pastry & Baking teams offer and excellent service to all guests within the Forbes Travel Guide Five-Star and a AAA Fiv…
Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: Concierge Job Pay Range: $18.00/Hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and t…
Skills: Event Coordination, Customer Service, Multi-tasking, Problem Solving, Interpersonal Communication
Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: Customer Service Representative Job Pay Rate: $15.50/Hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience…
Colorado Springs, Colorado, United States · On-site
Mid level
Job Title: Banquets - Training Supervisor Pay Rate: $7.00 / Hr. plus service charge. *This position always earns at least the current Colorado minimum wage $14.81 per hour. Job Summary: The Broadmoor is committed to crea…
Colorado Springs, Colorado, United States · On-site
Mid level
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Colorado Springs, Colorado, United States · On-site
Mid level
Position: Stewarding Supervisor Pay Rate: $19.63/Hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests…
Skills: Team Leadership, Sanitation Management, Inventory Control, Staff Training, Scheduling
Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: 1st Shift Guest Room Attendant Job Pay Rate: $19.10 per hour Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experi…
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Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: PM Shift Lobby Attendant Housekeeping Pay Rate: $19.10 /hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experie…
Skills: Cleaning, Vacuuming, Polishing, Customer Service, Interpersonal Communication
Colorado Springs, Colorado, United States · On-site
Mid level
Job Title: Inspector Housekeeping Pay Rate: $19.75 /hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our gue…
Colorado Springs, Colorado, United States · On-site
Entry level
Job Position: Turndown Attendant Housekeeping Pay Rate: $19.10 per hour. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable exper…
Skills: Housekeeping, Guest Service, Interpersonal Communication, Time Management, Attention To Detail
Colorado Springs, Colorado, United States · On-site
Entry level
Job Title: PM Shift House Attendant Housekeeping Job Pay Rate: $19.10 per hour Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable…
Skills: Cleaning, Floor Maintenance, Guest Service, Interpersonal Communication, Heavy Lifting
Colorado Springs, Colorado, United States · On-site
Mid level
Job Title: Cog Railway Lead Parking Attendant Pay Rate: $16.00 per hour. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable exper…
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Full-time
professional certificate
Health Insurance, Dental Insurance, 401k, Local Discounts, Professional Development
Posted 16d ago
Apply by Aug 28
~40 hrs/week
Responsibilities
The Concierge Agent is responsible for providing exceptional service by assisting guests with inquiries, reservations, and information regarding hotel amenities and local attractions. They also conduct property tours and maintain accurate records to ensure a high standard of guest satisfaction.
Requirements
Candidates should have a one-year certificate from a college or technical school, or three to six months of related experience. Proficiency in Microsoft Office and strong interpersonal communication skills are required.
Full job description
Job Title: Concierge Agent
Job Pay Rate: $18.00/Hr.
Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Concierge team, you will ensure guest satisfaction through prompt and efficient service in a courteous and professional manner. You will be responsible for greeting, assisting, and providing guests with information.
Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.
What you will be doing:
Answers inquiries, offers suggestions, and provides descriptive literature pertaining to hotel, trips, excursions, sports events, concerts, and plays.
Maintains current listing of hours of hotel facilities as well as local attractions and events.
Responds to requests for information for future guests.
Provides information about dining at The Broadmoor as well as off property dining and secures reservations.
Secures Spa reservations, arranges tee times, tennis court time, arranges balloon flights, rafting trips and other requests.
Constantly updates Concierge information books.
Obtains complete and accurate information when handling all guest requests.
Conducts Historical, property, and other special tours for the guests. Willingness to work in a fast-paced, team-oriented environment
Willingness to work in a fast-paced, team-oriented environment.
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
Other duties as assigned.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Bilingual or multi-lingual language ability a plus
Experience with Microsoft Office suite (Word, Excel, Outlook, PowerPoint)
Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills
Reasonable accommodations will be made for individuals with disabilities
Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members who are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.
The Broadmoor is more than a luxury resort—it is a Colorado legacy defined by service, innovation, and memorable experiences. For over a century, The Broadmoor has set the standard for hospitality, earning its distinction as the longest consecutive recipient of the Forbes Five-Star and AAA Five-Diamond awards. This reflects what defines us most: a team dedicated to creating exceptional, personalized guest experiences.
Located in the foothills of Colorado Springs, our 5,000-acre resort blends natural beauty with refined luxury. With 784 rooms and suites surrounding Cheyenne Lake, The Broadmoor offers an unforgettable setting for connection, inspiration, and relaxation.
A Premier Destination for Meetings & Events
Whether hosting a corporate retreat, conference, or once-in-a-lifetime celebration such as a wedding, The Broadmoor delivers unmatched versatility and service.
• 315,000+ sq. ft. of meeting space
• Iconic venues including Bartolin Hall & the Convention Center
• Flexible environments designed for impact and connection
Experiences That Define Luxury in Colorado
Guests enjoy a curated blend of recreation, wellness and adventure:
• Championship golf & Forbes Five-Star spa
• 20 award-winning dining experiences
• Seven Falls, Soaring Adventure and Pikes Peak Cog Railway
Each experience is designed to create lasting memories—whether for a weekend escape, a milestone celebration or group outing.
Wilderness Retreats: Immersive Luxury
Our seasonal, all-inclusive Wilderness Properties offer unique Colorado settings:
• Cloud Camp – A mountaintop retreat with elevated experiences (named to the Forbes 2025 Edge List)
• The Ranch at Emerald Valley – A tranquil lakeside escape with ranch activities
• Fly Fishing Camp – A riverside destination for anglers of all levels
Each combines outdoor adventure with The Broadmoor’s signature service and is available for vacations, buyouts, group retreats, and special celebrations.
Explore careers: https://www.broadmoor.com/careers
Offices: 1 Lake Avenue, Colorado Springs, CO 80906, US
GolfSpaDiningShoppingTennisMeetings and Special EventsFly FishingFalconryZip-LiningFitness
The Broadmoor is more than a luxury resort—it is a Colorado legacy defined by service, innovation, and memorable experiences. For over a century, The Broadmoor has set the standard for hospitality, earning its distinction as the longest consecutive recipient of the Forbes Five-Star and AAA Five-Diamond awards. This reflects what defines us most: a team dedicated to creating exceptional, personalized guest experiences.
Located in the foothills of Colorado Springs, our 5,000-acre resort blends natural beauty with refined luxury. With 784 rooms and suites surrounding Cheyenne Lake, The Broadmoor offers an unforgettable setting for connection, inspiration, and relaxation.
A Premier Destination for Meetings & Events
Whether hosting a corporate retreat, conference, or once-in-a-lifetime celebration such as a wedding, The Broadmoor delivers unmatched versatility and service.
• 315,000+ sq. ft. of meeting space
• Iconic venues including Bartolin Hall & the Convention Center
• Flexible environments designed for impact and connection
Experiences That Define Luxury in Colorado
Guests enjoy a curated blend of recreation, wellness and adventure:
• Championship golf & Forbes Five-Star spa
• 20 award-winning dining experiences
• Seven Falls, Soaring Adventure and Pikes Peak Cog Railway
Each experience is designed to create lasting memories—whether for a weekend escape, a milestone celebration or group outing.
Wilderness Retreats: Immersive Luxury
Our seasonal, all-inclusive Wilderness Properties offer unique Colorado settings:
• Cloud Camp – A mountaintop retreat with elevated experiences (named to the Forbes 2025 Edge List)
• The Ranch at Emerald Valley – A tranquil lakeside escape with ranch activities
• Fly Fishing Camp – A riverside destination for anglers of all levels
Each combines outdoor adventure with The Broadmoor’s signature service and is available for vacations, buyouts, group retreats, and special celebrations.
Explore careers: https://www.broadmoor.com/careers
Offices: 1 Lake Avenue, Colorado Springs, CO 80906, US
GolfSpaDiningShoppingTennisMeetings and Special EventsFly FishingFalconryZip-LiningFitness