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Jobs at Texas DPS Credit Union (Now Hiring) — 1 open

Texas DPS Credit Union logoTexas DPS Credit Union

Financial Service Partner I or II

Austin, Texas, United States · On-site

$19/hr–$23/hr

Mid level

Financial Service Partner (FSP I or FSP II) At Texas DPS Credit Union we do more than conduct routine financial transactions. We serve those who serve others, including the employees and families of the Texas Department …

Skills: Customer Service, Cash Handling, Consumer Lending, Financial Literacy, Account Maintenance

Texas DPS Credit Union logo

Financial Service Partner I or II

Texas DPS Credit Union

Austin, Texas, United States • On-site

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Mid level

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  • $19/hr–$23/hr
  • Full-time
  • high school
  • 401(k), 401(k) Matching, Dental Insurance, Employee Assistance Program, Flexible Spending Account, Health Insurance
  • Posted 14d ago
  • ~40 hrs/week

Responsibilities

Provide concierge-style financial services by building member relationships and recommending products to enhance their financial position. Responsibilities include processing teller transactions, opening accounts, and for level II, processing consumer loan applications.

Requirements

Requires a high school diploma or GED and prior experience in customer service and cash handling. FSP II candidates specifically need additional experience in financial institutions and consumer lending.

Full job description

Financial Service Partner (FSP I or FSP II)

At Texas DPS Credit Union we do more than conduct routine financial transactions. We serve those who serve others, including the employees and families of the Texas Department of Public Safety, Texas Police Association, and Texas Sheriffs Association.

We are here to educate our members about money matters, enhance their experience, and empower them to make decisions that put them in the best possible financial position. This vision drives our leadership team and employees in every action we take.

We seek individuals who are enthusiastic about helping drive our vision and who exemplify our core values of Authenticity, Excellence, Integrity, Outstanding Service, and Unity. If you are looking to make an impact while working alongside a close-knit team, we would like to connect.

We are seeking a Financial Service Partner (FSP I or FSP II) who is passionate about people, teamwork, and making a real impact. This role provides a concierge-style, consultative experience by building relationships, educating members, and helping them achieve financial success.

This position may be filled at the FSP I or FSP II level, depending on experience. FSP II team members are authorized to accept, process, and close consumer loan applications.

What You’ll Do (All Levels)

  • Deliver exceptional member service aligned with credit union values
  • Build relationships and recommend products and services based on member needs
  • Conduct consultative conversations, including account and credit review
  • Promote financial literacy and digital self-service tools
  • Process teller transactions such as deposits, withdrawals, transfers, and payments
  • Open and maintain member accounts, including savings, checking, CDs, and IRAs
  • Assist with debit cards, fraud or dispute claims, and account maintenance
  • Support branch operations, including cash handling and opening or closing duties

Additional Responsibilities (FSP II)

  • Accept, process, close, and fund consumer loan applications
  • Explain loan products, rates, and terms
  • Ensure loan documentation is accurate and compliant
  • Refer mortgage and home equity loans to appropriate partners
  • Handle more complex member requests and support team members

Qualifications

FSP I

  • High school diploma or GED required
  • One to two years of customer service or financial institution experience
  • Prior cash handling experience required
  • Exposure to consumer lending a plus

FSP II

  • All FSP I qualifications
  • Two to three years of financial institution experience
  • One to two years of consumer lending experience preferred

Growth and Development

Texas DPS Credit Union supports career growth. FSP I team members may be eligible to advance to FSP II based on performance, training, and business needs.

Compensation and Benefits

  • Competitive pay based on experience and level
  • Medical, dental, vision, retirement, and paid time off
  • Training and professional development opportunities
  • Supportive, team-oriented culture
  • On-site wellness room, and employee lounge

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Banking: 1 year (Required)
  • Customer service: 2 years (Required)

Work Location: In person

Related keywords

Credit UnionFinancial ServicesConsumer LoansBankingTeller TransactionsIRAsCDsSavings AccountsChecking AccountsDebit CardsFraud ClaimsLoan DocumentationFinancial LiteracyDigital Self-Service Tools

About Texas DPS Credit Union

LinkedInVisit site
Industry
Banking
Company size
11-50 employees
Headquarters
Austin, Texas
LinkedIn followers
409

Texas DPS Credit Union was founded by 10 Texas Department of Public Safety employees in 1954. Today, we service DPS employees, their friends and families, and our community with one purpose in mind: to bring our member's vision to life across the state of Texas.

Offices: 621 W. St. Johns Ave., Austin, Texas 78752, US

View all jobs at Texas DPS Credit Union

About Texas DPS Credit Union

LinkedInVisit site
Industry
Banking
Company size
11-50 employees
Headquarters
Austin, Texas
LinkedIn followers
409

Texas DPS Credit Union was founded by 10 Texas Department of Public Safety employees in 1954. Today, we service DPS employees, their friends and families, and our community with one purpose in mind: to bring our member's vision to life across the state of Texas.

Offices: 621 W. St. Johns Ave., Austin, Texas 78752, US

View all jobs at Texas DPS Credit Union

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