Laval, Quebec, Canada · On-site
$44k–$55k/yr
Work Location: Laval, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 44,000.00$/$44,000.00 - 55,400.00$/$55,400.00 CAD TD is committed to providing fair and equitable compensation…
Skills: Customer Experience, Financial Transaction Processing, Client Relationship Management, Problem Resolution, MS Office
Kelowna, British Columbia, Canada · On-site
$45k–$59k/yr
Work Location: Kelowna, British Columbia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $45,000 - $59,000 CAD This role is eligible for commission based earnings. TD is committed to providing fair and equit…
Skills: Relationship Management, Financial Planning, Wealth Management, Customer Service, Risk Management
Fort Lauderdale, Florida, United States · On-site
$91k–$136k/yr
Work Location: Fort Lauderdale, Florida, United States of America Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportu…
Skills: Market Supervision, Compliance Management, Operational Excellence, Regulatory Frameworks, Leadership
Blainville, Quebec, Canada · On-site
$46k–$61k/yr
Work Location: Sainte-Therese, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 45 700$/$45,700 - 61 000$/$61,000 CAD TD is committed to providing fair and equitable compensation op…
Skills: Customer Relationship Management, Financial Advice, Digital Banking Education, Problem Resolution, MS Office
Gatineau, Quebec, Canada · On-site
$46k–$61k/yr
Work Location: Gatineau, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 45 700$/$45,700 - 61 000$/$61,000 CAD TD is committed to providing fair and equitable compensation opportun…
Skills: Customer Service, Financial Advising, Digital Banking, MS Office, Time Management
Brossard, Quebec, Canada · On-site
$22/hr–$28/hr
Work Location: Brossard, Quebec, Canada Hours: 30 Line of Business: Personal & Commercial Banking Pay Details: 22,50$/$22.50 - 28,38$/$28.33 CAD TD is committed to providing fair and equitable compensation opportunities …
Skills: Customer Experience, Financial Transactions, MS Office, Time Management, Communication Skills
Lévis, Quebec, Canada · On-site
$46k–$61k/yr
Work Location: Saint-Romuald, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 45 700$/$45,700 - 61 000$/$61,000 CAD TD is committed to providing fair and equitable compensation opp…
Skills: Customer Relationship Management, Financial Advice, Digital Banking Education, Cash Handling, MS Office
Toronto, Ontario, Canada · On-site
$100k–$130k/yr
Work Location: Montréal, Quebec, Canada Hours: 35 Line of Business: Data & Analytics Pay Details: 100 000 $/$100,000 - 130 000 $/$130,000 CAD TD is committed to providing fair and equitable compensation opportunities to …
Skills: Actuarial Modeling, Python, Machine Learning, Statistical Techniques, Data Preprocessing
Laval, Quebec, Canada · On-site
$46k–$61k/yr
Work Location: Laval, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 45 700 $ / $45,700 - 61 000 $/ $61,000 CAD TD is committed to providing fair and equitable compensation opport…
Skills: Customer Relationship Management, Financial Advice, Digital Banking Education, Problem Resolution, Cash Handling
Edmonton, Alberta, Canada · On-site
$60k–$70k/yr
Work Location: Edmonton, Alberta, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $60,000 - $70,000 CAD This role is eligible for commission based earnings. TD is committed to providing fair and equitable com…
Skills: Financial Planning, Relationship Management, Business Development, Investment Solutions, Client Relationship Building
Surrey, British Columbia, Canada · On-site
$22/hr–$28/hr
Work Location: Surrey, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all…
Skills: Financial Transaction Processing, Customer Experience, Banking Solutions, Communication Skills, Time Management
Kelowna, British Columbia, Canada · On-site
$43k–$58k/yr
Work Location: Kelowna, British Columbia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $42,500 - $57,500 CAD This role is eligible for commission based earnings. TD is committed to providing fair and equit…
Skills: Wealth Planning, Investment Advice, Client Relationship Management, Financial Planning, Business Development
Hamilton, Ontario, Canada · Remote OK
Work Location: Hamilton, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $0.00 - $0.00 CAD This role is eligible for commission based earnings. TD is committed to providing fair a…
Skills: Business Development, Relationship Management, Sales Strategy, Credit Adjudication, Retail Banking
North Andover, Massachusetts, United States · On-site
$115k–$173k/yr
Work Location: Portsmouth, New Hampshire, United States of America Hours: 40 Pay Details: $115,440 - $173,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth oppor…
Skills: Team Management, Financial Planning, Recruiting, Coaching and Mentoring, Regulatory Compliance
Trail, British Columbia, Canada · On-site
$22/hr–$27/hr
Work Location: Trail, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: $22.00 - $27.21 CAD TD is committed to providing fair and equitable compensation opportunities to all …
Skills: Financial Transaction Processing, Customer Service, Needs Assessment, Conflict Resolution, MS Office
Mississauga, Ontario, Canada · Remote OK
Work Location: Mississauga, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $0.00 - $0.00 CAD This role is eligible for commission based earnings. TD is committed to providing fai…
Skills: Business Development, Relationship Management, Sales, Credit Adjudication, Networking
Bracebridge, Ontario, Canada · On-site
$44k–$59k/yr
Work Location: Gravenhurst, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $43,900 - $58,600 CAD TD is committed to providing fair and equitable compensation opportunities to all…
Skills: Customer Relationship Management, Financial Advice, Digital Banking Education, Problem Resolution, Cash Handling
Saskatoon, Saskatchewan, Canada · On-site
$60k–$70k/yr
Work Location: Saskatoon, Saskatchewan, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $60,000 - $70,000 CAD This role is eligible for commission based earnings. TD is committed to providing fair and equitab…
Skills: Financial Planning, Relationship Management, Business Development, Investment Solutions, High Value Sales
Saint-Jérôme, Quebec, Canada · On-site
$46k–$61k/yr
Work Location: Saint-Jérôme, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 45 700$/$45,700 - 61 000$/$61,000 CAD TD is committed to providing fair and equitable compensation oppo…
Skills: Customer Relationship Management, Financial Advice, Digital Banking Education, Cash Handling, Problem Resolution
Laval, Quebec, Canada · On-site
$53k–$74k/yr
Work Location: Laval, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 52 700 $ / $52,700 - 74 400 $ / $74,400 CAD TD is committed to providing fair and equitable compensation oppor…
Skills: Financial Planning, Investment Advice, Credit Banking Solutions, Customer Relationship Management, Portfolio Review
Laval, Quebec, Canada • On-site
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Process financial transactions such as deposits and withdrawals while providing personalized banking solutions to clients. Resolve customer concerns and promote banking products to achieve business goals and ensure a positive client experience.
Requires a high school diploma and/or over one year of relevant experience, with a bachelor's degree considered an asset. Candidates must be proficient in MS Office and possess strong organizational and communication skills.
Pay Details:
44,000.00$/$44,000.00 - 55,400.00$/$55,400.00 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
À TD Canada Trust, nous sommes le personnel de première ligne de la TD. Nous nous efforçons de bâtir des liens solides et approfondis avec nos clients en effectuant de nombreuses opérations de service à la clientèle ainsi que de fournir des renseignements et des conseils sur les services, les produits et les solutions aux clients actuels et potentiels de la TD. En succursale, nous comprenons les besoins des clients et ciblons les occasions de promouvoir les produits et les services en dirigeant les clients vers les membres de l’équipe ou les partenaires internes appropriés, tout en assurant une expérience client positive.
Joignez-vous à TD Canada Trust, et pensez comme un client, agissez en propriétaire responsable, innovez pour atteindre nos buts et exécutez avec efficacité.
Pouvez-vous assurer une interaction agréable avec les clients tout en étant chaleureux? Pouvez-vous traiter des opérations financières correctement et ressentir un sentiment d’accomplissement lorsque vous offrez une excellente expérience client? Si c’est le cas, passez à la prochaine étape de votre carrière dès aujourd’hui et posez votre candidature au poste d’Associé, expérience client. Nous recherchons un champion qui peut comprendre les besoins des clients et leur proposer les solutions bancaires qui leur conviennent le mieux pour assurer une expérience client positive.
· Traiter des opérations financières, comme des dépôts, des retraits et des paiements de factures, conformément aux procédures opérationnelles normalisées, aux règlements du secteur, et au Code de conduite et d’éthique professionnelle de la TD
· Comprendre et déterminer les besoins des clients afin de recommander des solutions propres à ces besoins, tout en agissant avec discrétion pour les affaires confidentielles
· Répondre aux préoccupations des clients, et les résoudre, au moyen de procédures courantes et de la transmission des exceptions à un niveau supérieur, au besoin
· Atteindre les objectifs établis et d’affaires en faisant la promotion des solutions bancaires et en suivant les processus d’affaires de manière exacte et en temps opportun
· Créer un lien personnel avec les clients pour les informer adéquatement et clairement des solutions et des processus bancaires
· Aider à établir un environnement de travail positif, diversifié et équitable, en faisant valoir l’efficacité de l’équipe et en participant au rendement et au perfectionnement individuels
· Aider l’équipe en respectant les collègues, en restant dévoué et en tenant tout le monde au courant de l’état des activités de routine
· Assurer une expérience client de qualité et recommander des améliorations opérationnelles lorsque les occasions d’amélioration et d’atteinte de l’excellence opérationnelle se présentent.
· Diplôme d’études secondaires et/ou plus d’une année d’expérience pertinente
· Diplôme universitaire de premier cycle ou équivalent, un atout
· Très bon sens de l’organisation, et solides compétences en administration, en planification et en gestion du temps, pour travailler dans un milieu au rythme rapide
· Utilisation pratique de la suite MS Office (Word, Excel et Outlook) et d’Internet
· Personne ambitieuse pouvant faire preuve d’initiative, axée sur l’exactitude et soucieuse des détails pour le traitement de plusieurs tâches et la modification des priorités
· Communicateur dynamique ayant des compétences reconnues en expérience client, qui peut établir un lien, verbalement ou par écrit, avec différentes personnes de façon calme, courtoise et efficace
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by assets & serves approx. 28 million customers in a number of locations in key financial centres around the globe. With over 95,000 employees, TD ranks among the world's leading online financial firms, with more than 17 million active online and mobile customers. Delivering legendary customer experiences is who we are & is part of our goal to be the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.
Offices: Toronto-Dominion Centre, P.O. Box 1, Toronto, Ontario M5K 1A2, CA · 525 Avenue Viger O, Montreal, QC H2Z 0B2, CA · 31 W 52nd St, New York, NY 10019, US · 4140 Church Rd, Mt. Laurel, New Jersey 08054, US
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by assets & serves approx. 28 million customers in a number of locations in key financial centres around the globe. With over 95,000 employees, TD ranks among the world's leading online financial firms, with more than 17 million active online and mobile customers. Delivering legendary customer experiences is who we are & is part of our goal to be the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.
Offices: Toronto-Dominion Centre, P.O. Box 1, Toronto, Ontario M5K 1A2, CA · 525 Avenue Viger O, Montreal, QC H2Z 0B2, CA · 31 W 52nd St, New York, NY 10019, US · 4140 Church Rd, Mt. Laurel, New Jersey 08054, US
