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$30k–$33k/mo
Full-time
HMO, Dental coverage, Life insurance, Night differential, Paid time off, Equipment provided
Posted 9d ago
~40 hrs/week
Remote in Makati, Metro Manila, Philippines
Responsibilities
The Dental Claims Specialist is responsible for managing and processing insurance claims, including follow-ups, resubmissions, and appeals. They must also handle payment posting, generate financial reports, and maintain accurate patient account documentation.
Requirements
Candidates must have at least 3 years of hands-on experience in dental insurance or collections industries. Strong verbal and written English skills and the ability to work independently in a remote setting are required.
Full job description
As a Dental Claims Specialist, you will play a critical role in delivering exceptional service to our customers. You will be responsible for managing and processing claims, resolving issues, and providing support to our clients while upholding our commitment to quality and integrity.
Follow-up status of outstanding insurance claims, make sure all follow-ups are properly documented and communicated by always adding a notation to the patient’s account (using the track stat and commlog)
Send out claims and attachments to insurance.
Determine denial validity and properly address them
Generate OI reports and ensure monthly completion.
Claim resubmission and reprocessing, including grievance and appeals.
Clear rejected claims on a weekly basis
Update weekly office tracker to include all payments posted (check scans and EFTs) and if all rejected claims were addressed
Complete all follow-ups assigned (on the office spreadsheets)
Generate EFT reports and retrieve EOBs from insurance portals for posting 100%
Comprehensive BPO, RPO, and Call Center Outsourcing Solutions for Growing Businesses
Industry
Outsourcing/Offshoring
Company size
501-1,000 employees
Founded
2009
Headquarters
Makati City, NCR
LinkedIn followers
22,073
SuperStaff is a comprehensive outsourcing solutions provider dedicated to delocalizing your workforce, reimagining your systems and model, and putting cost savings to work to grow your enterprise. Founded in 2009, we launched our suite of services with technical specialist offerings like programming, design, and information technology. We’ve since expanded to add customer-facing services like customer support, and more recently, recruitment support. Led by a team of experts in outsourcing, we understand both the day-to-day challenges of business and how to address them as part of the big picture to support growing companies. Because successful outsourcing is about more than just reducing your overhead. It’s about breaking free of boundaries and adding real value through exceptional people and service.
WHAT MAKES US DIFFERENT
SuperStaff was established specifically to service our parent company in 2009. We grew as an extension of a family owned business and now service an enterprise that is the largest of its kind in the private sector. The company itself dates back to the 1930’s, but our utilization of technology leads the industry and reflects our focus on innovation which is our staying power. Because of our humble roots, we can connect with smaller businesses that want to grow and dominate their industries, because your story is our story too.
Offices: 6780 Ayala Avenue Building, Makati City, NCR 1223, PH · Centerpoint Blvd, Pittston, Pennsylvania 18640, US
Human ResourcesService IndustryHospitalityConsultingSoftwareRecruitingEvent ManagementCall CenterStaffing Agency
Comprehensive BPO, RPO, and Call Center Outsourcing Solutions for Growing Businesses
Industry
Outsourcing/Offshoring
Company size
501-1,000 employees
Founded
2009
Headquarters
Makati City, NCR
LinkedIn followers
22,073
SuperStaff is a comprehensive outsourcing solutions provider dedicated to delocalizing your workforce, reimagining your systems and model, and putting cost savings to work to grow your enterprise. Founded in 2009, we launched our suite of services with technical specialist offerings like programming, design, and information technology. We’ve since expanded to add customer-facing services like customer support, and more recently, recruitment support. Led by a team of experts in outsourcing, we understand both the day-to-day challenges of business and how to address them as part of the big picture to support growing companies. Because successful outsourcing is about more than just reducing your overhead. It’s about breaking free of boundaries and adding real value through exceptional people and service.
WHAT MAKES US DIFFERENT
SuperStaff was established specifically to service our parent company in 2009. We grew as an extension of a family owned business and now service an enterprise that is the largest of its kind in the private sector. The company itself dates back to the 1930’s, but our utilization of technology leads the industry and reflects our focus on innovation which is our staying power. Because of our humble roots, we can connect with smaller businesses that want to grow and dominate their industries, because your story is our story too.
Offices: 6780 Ayala Avenue Building, Makati City, NCR 1223, PH · Centerpoint Blvd, Pittston, Pennsylvania 18640, US
Human ResourcesService IndustryHospitalityConsultingSoftwareRecruitingEvent ManagementCall CenterStaffing Agency