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Jobs at Sun Group of Companies | Sun City Produce | Sun International | Global Maritime (Now Hiring) — 1 open

Sun Group of Companies  |  Sun City Produce  |  Sun International  |  Global Maritime logoSun Group of Companies | Sun City Produce | Sun International | Global Maritime

GMS Customer Service

Pompano Beach, Florida, United States · On-site

Entry level

Company Overview: Welcome to Sun City Produce!! The Best Produce Under the Sun!! This is an exciting opportunity to join a dynamic team as a Bilingual Spanish Customer Service Representative for the Global Maritime Suppl…

Skills: Bilingual Spanish, Customer Service, Data Entry, Account Management, Professional Communication

Sun Group of Companies  |  Sun City Produce  |  Sun International  |  Global Maritime logo

GMS Customer Service

Sun Group of Companies | Sun City Produce | Sun International | Global Maritime

Pompano Beach, Florida, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Medical Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, 401(k) with Employer Match
  • Posted 16d ago
  • ~40 hrs/week

Responsibilities

The representative will handle customer inquiries, process orders, and resolve complaints via phone, email, and in-person interactions. They are also responsible for managing customer accounts, databases, and coordinating with internal departments to ensure efficient service.

Requirements

Candidates must have a high school diploma and at least one year of experience as a bilingual Spanish customer service representative. Proficiency in computer applications and strong data entry skills are required.

Full job description

Company Overview:

Welcome to Sun City Produce!! The Best Produce Under the Sun!!

 

This is an exciting opportunity to join a dynamic team as a Bilingual Spanish Customer Service Representative for the Global Maritime Supply division in Pompano Beach, FL. We are looking for hard working detail-oriented individual to provide excellent customer service in a fast-paced work environment. 

 

Sun Commodities is a privately held company and we are one of the main players in the wholesale of produce in the State of Florida. Sun group of companies distributes produce locally, internationally and services the cruise ships industry for over 20+ years!

 

Benefits Offered:

 

We offer several health insurance packages as well as optional add-ons (Aflac)

  • Medical, Dental, Vision
  • Paid Holidays
  • Paid Vacation
  • 401(k) (Employer match with 4% contribution)
  • Life insurance (Company paid)

 

Job Summary: 

The Bilingual Customer Service Representative interacts with customers to provide and process information in response to inquiries, concerns and requests about products and services.

 

The job will include, but not be limited to: 

 

  • Deal directly with customers either by telephone, electronically or face to face 
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints; direct unresolved issues to the designated CS Lead/Supervisor
  • Obtain and evaluate all relevant information to handle product and service inquiries 
  • Provide pricing and delivery information
  • Perform customer verifications
  • Set up new customer accounts
  • Process orders, forms, applications, and requests
  • Organize workflow to meet customer timeframes
  • Manage customer accounts and databases
  • Record details of inquiries, comments, and complaints and actions taken
  • Prepare and distribute customer activity reports by keeping records of customer interactions and transactions
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions and provide feedback on the efficiency of the customer service process

 

Minimum Requirements:

  • High School Diploma or Equivalent (Required)
  • Minimum 1 year experience as a Bilingual Spanish Customer Service Representative  
  • Proficient computer skills and aptitude to learn new software applications
  • Strong data entry skills
  • Knowledge of administrative procedures and customer service principles and practices 
  • Professional communications skills (written and oral)
  • Strong interpersonal skills and the ability to work well within a team environment

Related keywords

Bilingual SpanishWholesale ProduceGlobal Maritime SupplyCustomer Relationship ManagementOrder ProcessingAccount SetupCustomer Activity ReportsAdministrative SupportCruise Ship Industry

About Sun Group of Companies | Sun City Produce | Sun International | Global Maritime

LinkedInVisit site

The Best Produce Under the Sun

Industry
Food and Beverage Services
Company size
201-500 employees
Founded
1995
Headquarters
Pompano Beach, Florida
LinkedIn followers
1,831

A leader in the produce industry specializing in the import and export of fresh produce, specialty produce, organic produce and produce products. We are always looking for new talent! See available opportunities here: https://lnkd.in/ehehXXR

Offices: 2230 SW 2nd Street, Pompano Beach, Florida, US · 920 Matrix Parkway, Greenville, South Carolina 29673, US

FoodserviceRetailWholesaleProvisionOrganicNon-GMOFresh Fruits and Vegetablesand Fresh ProduceSporting GoodsWholesale
View all jobs at Sun Group of Companies | Sun City Produce | Sun International | Global Maritime

About Sun Group of Companies | Sun City Produce | Sun International | Global Maritime

LinkedInVisit site

The Best Produce Under the Sun

Industry
Food and Beverage Services
Company size
201-500 employees
Founded
1995
Headquarters
Pompano Beach, Florida
LinkedIn followers
1,831

A leader in the produce industry specializing in the import and export of fresh produce, specialty produce, organic produce and produce products. We are always looking for new talent! See available opportunities here: https://lnkd.in/ehehXXR

Offices: 2230 SW 2nd Street, Pompano Beach, Florida, US · 920 Matrix Parkway, Greenville, South Carolina 29673, US

FoodserviceRetailWholesaleProvisionOrganicNon-GMOFresh Fruits and Vegetablesand Fresh ProduceSporting GoodsWholesale
View all jobs at Sun Group of Companies | Sun City Produce | Sun International | Global Maritime

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