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Full-time
Competitive remuneration, Employee share scheme, Birthday leave, Professional development, Career progression
Posted 13d ago
~40 hrs/week
Responsibilities
The Sales Manager will lead the end-to-end sales journey for prospective residents, from initial enquiry through to settlement. They are responsible for achieving sales targets, driving demand through community outreach, and acting as a brand ambassador for the village.
Requirements
The ideal candidate is an experienced sales professional with strong commercial acumen and a genuine passion for working with older people. They must possess excellent interpersonal skills, proficiency in CRM and Microsoft Office, and the ability to build trust with families.
Full job description
Company Description
At Summerset, we're creating villages that help people live life to the fullest. As we continue our growth across Australia, we're looking for an experienced and relationship-focused Sales Manager to join our Oakleigh South village and play a key role in bringing this exciting new community to life.
This is a unique opportunity to join a village before opening and help build awareness, grow our customer pipeline, and guide prospective residents and their families through one of life's most important decisions.
Job Description
As our Sales Manager at our Oakleigh South village, you’ll play a pivotal role in the success of our villages by leading the end-to-end sales experience for prospective residents and their families. You’ll be responsible for achieving sales and settlement targets while ensuring every interaction reflects Summerset’s commitment to respect, transparency, and genuine care.
Working closely with the Group Sales Manager, village leadership, and onsite teams, you’ll develop and execute effective sales plans, build strong community relationships, and act as a visible ambassador for Summerset both on site and within the wider community.
Key responsibilities include:
Own the end-to-end sales journey, guiding prospective residents and their families from initial enquiry through to settlement.
Develop and maintain a strong sales pipeline, identifying opportunities and delivering against sales and occupancy targets.
Drive demand through proactive outreach, community engagement, networking, and local market awareness.
Conduct village tours, presentations, and follow-up activities that showcase the unique lifestyle and benefits of Summerset.
Deliver a professional, transparent, and customer-focused experience, building trust with residents and their families throughout the sales process.
Manage family relationships during resales, refurbishments, and move-ins, ensuring a seamless and positive transition into the village.
Work collaboratively with village leadership, marketing, and operational teams while representing Summerset as a trusted and respected brand within the Oakleigh South community.
Please click here to view the full job description.
Qualifications
You’re an experienced sales professional who combines strong commercial acumen with empathy, integrity, and a genuine passion for working with older people. You’re confident building relationships, comfortable managing complex conversations, and motivated by achieving results the right way.
You’ll Also Bring:
Proven sales capability with a strong ethical approach.
Excellent interpersonal, communication, and influencing skills.
A genuine interest in working with older people and a positive attitude towards ageing.
Strong business acumen and a results-driven mindset.
Confidence using CRM systems and Microsoft Office (Word, Excel).
High standards of personal presentation and professionalism.
The ability to collaborate effectively with a wide range of internal and external stakeholders.
Additional Information
At Summerset, we believe diversity strengthens our team and enriches the experience we deliver to residents. We warmly welcome applicants from all backgrounds, experiences, and industries. Even if you don’t tick every box, we encourage you to apply—we value transferable skills and the unique perspective you bring.
We’re committed to creating a workplace where everyone feels valued, supported, and empowered to thrive.
Summerset is known for excellent benefits and a strong culture built around care, teamwork, and a drive for excellence. Some of the great benefits you’ll enjoy include:
Competitive remuneration and performance focus
Employee Share Scheme and a day off on your birthday
Ongoing professional development and tailored career progression
Being part of a supportive, high-performing national sales team
Next Steps
Applications for this role will close on the Monday 17th August. Please note, this role may close early due to high application volume—apply as soon as possible to avoid disappointment!
Summerset is one of New Zealand's leading retirement village operators, and more than 9,500 New Zealanders call Summerset home. Our vibrant villages focus on bringing the best of life to our residents, and we offer a continuum of care to provide peace of mind should the care needs of our residents’ change.
Our recent expansion into Australia includes the Cranbourne North retirement village, Chirnside Park in development and five more in the works in Victoria.
Across Australasia Summerset provides a range of living options and care services to more than 9,500 residents and employs more than 2,800 staff. Summerset has corporate offices located in Wellington, Auckland, Christchurch and Melbourne.
We offer a range of careers, from development and design through to care, village and property management, and corporate functions such as finance and marketing.
Offices: 100 Willis Street, Wellington, Wellington 6011, NZ · 10 Viaduct Harbour Avenue, Level 2, Auckland, AUK 1010, NZ · 79 Lichfield Street, Level 1, Christchurch, Canterbury 8011, NZ · 412 St Kilda Rd, Melbourne, Victoria 3004, AU
Summerset is one of New Zealand's leading retirement village operators, and more than 9,500 New Zealanders call Summerset home. Our vibrant villages focus on bringing the best of life to our residents, and we offer a continuum of care to provide peace of mind should the care needs of our residents’ change.
Our recent expansion into Australia includes the Cranbourne North retirement village, Chirnside Park in development and five more in the works in Victoria.
Across Australasia Summerset provides a range of living options and care services to more than 9,500 residents and employs more than 2,800 staff. Summerset has corporate offices located in Wellington, Auckland, Christchurch and Melbourne.
We offer a range of careers, from development and design through to care, village and property management, and corporate functions such as finance and marketing.
Offices: 100 Willis Street, Wellington, Wellington 6011, NZ · 10 Viaduct Harbour Avenue, Level 2, Auckland, AUK 1010, NZ · 79 Lichfield Street, Level 1, Christchurch, Canterbury 8011, NZ · 412 St Kilda Rd, Melbourne, Victoria 3004, AU