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Jobs at Strategic Resources, Inc. (SRI) (Now Hiring) — 16 open

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Verifying Official-Part-Time/On-Call

Alley, Missouri, United States · On-site

$19/hr

Entry level

Verifying Official ID Card Operator - DEERS/RAPIDS (Part-Time/On-Call) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years…

Skills: Customer Service, DEERS, RAPIDS, Microsoft Office, Data Entry

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Helpdesk Technician

Vienna, Virginia, United States · Remote OK

Mid level

Remote Helpdesk Technician (Part-Time) Strategic Resources, Inc. (SRI) is an international ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years’ experience in the Federal…

Skills: Technical Support, Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, Device Configuration

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Home Health Aide

Hood, Texas, United States · On-site

Mid level

Respite Care Provider- Caregiver, Home Health Aide Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years’ experience i…

Skills: Bathing, Feeding, Toileting, Lifting and Positioning, Dressing

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Performance Expert

Vilseck, Bavaria, Germany · On-site

Mid level

Performance Expert, Resilience Training/Ready and Resilient Performance Center (RT/R2PC) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with …

Skills: Performance Psychology, Resilience Training, Positive Psychology, Mental Skills Coaching, Goal Setting

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Performance Expert

Waipahu, Hawaii, United States · On-site

Mid level

Performance Expert, Resilience Training/Ready and Resilient Performance Center (RT/R2PC) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with …

Skills: Performance Psychology, Resilience Training, Positive Psychology, Mental Skills Coaching, Goal Setting

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Performance Center Manager

Wainwright, Alaska, United States · On-site

Senior

Performance Center Manager, Resilience Training/ Ready and Resilient Performance Center (RT/R2PC) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provi…

Skills: Program Management, Training Facilitation, Positive Psychology, Resilience Training, Quality Assurance

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Performance Expert

Leavenworth, Kansas, United States · On-site

Mid level

Performance Expert, Resilience Training/Ready and Resilient Performance Center (RT/R2PC) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with …

Skills: Performance Psychology, Resilience Training, Positive Psychology, Mental Skills Coaching, Goal Setting

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

General Clerk II

Fort Irwin, California, United States · On-site

Entry level

RT/R2PC, General Clerk II Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years’ experience in the Federal, Military, …

Skills: Administrative Support, Logistics, Property Accountability, Record Keeping, Microsoft Office

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Performance Expert

Montgomery County, Tennessee, United States · On-site

Mid level

Performance Expert, Resilience Training/Ready and Resilient Performance Center (RT/R2PC) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with …

Skills: Performance Psychology, Resilience Training, Positive Psychology, Mental Skills Coaching, Goal Setting

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Performance Expert

Hoke County, North Carolina, United States · On-site

Mid level

Performance Expert, Resilience Training/Ready and Resilient Performance Center (RT/R2PC) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with …

Skills: Performance Psychology, Resilience Training, Positive Psychology, Mental Skills Coaching, Goal Setting

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Performance Expert

Fort Bliss, Texas, United States · On-site

Mid level

Performance Expert, Resilience Training/Ready and Resilient Performance Center (RT/R2PC) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with …

Skills: Performance Psychology, Resilience Training, Positive Psychology, Coaching, Mental Skills Training

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Verifying Official

Stuttgart, Baden-Württemberg, Germany · On-site

Entry level

Verifying Official ID Card Operator - DEERS/RAPIDS Strategic Resources, Inc. (SRI) is an international, ISO 9001:/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years of experience in t…

Skills: Customer Service, DEERS, RAPIDS, Microsoft Word, Microsoft Excel

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Junior Recruiter-Government Contracting

Fairfax County, Virginia, United States · On-site

$24/hr–$26/hr

Mid level

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years of experience in the Federal, military, and commercial marketplaces. S…

Skills: Full-cycle Recruiting, Sourcing, Screening, Interviewing, Offer Negotiation

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Performance Expert

North Fort Lewis, Washington, United States · On-site

Mid level

Performance Expert, Resilience Training/Ready and Resilient Performance Center (RT/R2PC) Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with …

Skills: Performance Psychology, Resilience Training, Mental Skills Coaching, Positive Psychology, Goal Setting

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Pay Clerk-Army Military Pay Office Support

Waipahu, Hawaii, United States · On-site

$23/hr

Entry level

Pay Clerk – Army Military Pay Office Support Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years’ experience i…

Skills: Customer Service, Financial Document Processing, Microsoft PowerPoint, Microsoft Excel, Microsoft Word

Strategic Resources, Inc. (SRI) logoStrategic Resources, Inc. (SRI)

Verifying Official

Stuttgart, Baden-Württemberg, Germany · On-site

Entry level

Verifying Official ID Card Operator - DEERS/RAPIDS Strategic Resources, Inc. (SRI) is an international, ISO 9001:/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years of experience in t…

Skills: Customer Service, DEERS, RAPIDS, ID Card Issuance, Microsoft Office

Strategic Resources, Inc. (SRI) logo

Verifying Official-Part-Time/On-Call

Strategic Resources, Inc. (SRI)

Alley, Missouri, United States • On-site

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Entry level

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  • $19/hr
  • Part-time
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Responsible for the verification and issuance of military identification cards and Common Access Cards (CAC) for eligible personnel. Tasks include maintaining DEERS/RAPIDS systems and performing routine maintenance on office hardware.

Requirements

Requires at least one year of customer service experience and the ability to obtain a favorable security investigation. Candidates must be US citizens and successfully complete RAPIDS certification within seven business days of hire.

Full job description

Verifying Official ID Card Operator - DEERS/RAPIDS (Part-Time/On-Call) 

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years’ experience in the Federal, military, and commercial marketplaces. SRI is seeking customer-oriented Verifying Official ID Card Operations in support of the United States Army military, retirees, their families, and Department of the Army civilians.

Overview:  Responsible for accountability, control, verification and issuance of military identification cards and Common Access Cards (CAC) for active-duty military, Reserve and National Guard members, military retirees, family members and dependents, and other eligible recipients. Customer Service skills are a must. The incumbent must be able to pass requirements for Verification Official certification with attendant duties and responsibilities, management of self toward achievement of higher-level objectives, and working reliably with normal supervision.  

Tasks and Responsibilities:  

  • Controls and issues identification tags and Geneva Convention Cards to military members, deploying civilian employees and other eligible recipients.
  • Screens Soldiers, family members and dependents for purpose of visit.
  • Briefs Soldiers and family members on policies and procedures.
  • Maintains the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS).
  • Performs all ID Card and CAC issuance related tasks including research and review of source documents, verification of eligibility, and discussion of entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide.
  • Issues memorandums of authorization for use of Commissary and Post Exchange to eligible customers, as well as Government ID Cards (DA Form 1602) to eligible Government employees.
  • Performs routine maintenance on computers and printers, i.e., changes ribbons, adds toner and developer, cleans printers, etc.
    • Revises and prints correspondence in the proper format under applicable regulations and guidelines and prepares weekly and monthly reports of work and work activities.

Required Qualifications: 

  • At least one year of experience in a customer service environment, preferably in a Human Resources related position.
  • The ability to work at an accelerated pace.
  • Obtain a favorable criminal background check and security investigation.
  • US Citizen.
  • Proficient in English, both written and oral.
  • Proven customer service skills.
  • Proficient in Microsoft Office software applications including Word, Excel, Access, PowerPoint, and Outlook, plus Adobe Acrobat 6.0 and Internet Explorer 7 or above.
  • Proficient in the use of basic office equipment such as computers, copiers, fax machines, scanners.
  • Must successfully complete RAPIDS certification within seven business days after being hired. 
  • Type 25 words per minute.
  • Previous CAC or similar Government contract employment experience is a plus.
  • Familiarity with the military is desirable.

Work Environment and Physical Demands: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Work schedule: Hour of operation vary by location, but most locations are open from 7:30 am to 4:00 pm local time, Monday through Friday.  

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand, walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

Equal Employment Opportunity: 

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. SRI does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. 

This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed. 

Related keywords

DEERSRAPIDSCACCommon Access CardMilitary IdentificationGeneva Convention CardsMicrosoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPointMicrosoft OutlookAdobe AcrobatCustomer ServiceHuman ResourcesSecurity InvestigationGovernment Contracting

About Strategic Resources, Inc. (SRI)

LinkedInVisit site
Industry
Business Consulting and Services
Company size
1,001-5,000 employees
Founded
1988
Headquarters
Vienna, VA
LinkedIn followers
6,021

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years experience in the Federal and commercial marketplaces. SRI blends the financial stability and proven quality performance of a large business with the flexibility, responsiveness, and personal attention of a small business. Our quality processes and customer-oriented approach will make SRI your contractor of choice. At SRI, we are in the business of creating powerful solutions, one customer at a time.

Offices: 8300 Boone Blvd, Suite 500, Vienna, VA 22182, US

Management ConsultingEngineering & LogisticsHealth Care ServicesInformation Technologyand TelecommunicationsFacilities Support ServicesInformation TechnologyHealth CareCyber SecurityConsulting
View all jobs at Strategic Resources, Inc. (SRI)

About Strategic Resources, Inc. (SRI)

LinkedInVisit site
Industry
Business Consulting and Services
Company size
1,001-5,000 employees
Founded
1988
Headquarters
Vienna, VA
LinkedIn followers
6,021

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years experience in the Federal and commercial marketplaces. SRI blends the financial stability and proven quality performance of a large business with the flexibility, responsiveness, and personal attention of a small business. Our quality processes and customer-oriented approach will make SRI your contractor of choice. At SRI, we are in the business of creating powerful solutions, one customer at a time.

Offices: 8300 Boone Blvd, Suite 500, Vienna, VA 22182, US

Management ConsultingEngineering & LogisticsHealth Care ServicesInformation Technologyand TelecommunicationsFacilities Support ServicesInformation TechnologyHealth CareCyber SecurityConsulting
View all jobs at Strategic Resources, Inc. (SRI)

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