We’re looking for a Customer Sales Representative to be the friendly first point of contact for our customers and the hub that keeps our field schedule running smoothly. This role is more than “just a dispatcher” – you’l…
Skills: Customer Service, Sales Coordination, Scheduling, Dispatching, Communication
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Full-time
Bonus Opportunities
Posted 11d ago
~40 hrs/week
Responsibilities
Act as the primary point of contact for customers by handling inbound calls and guiding them toward appropriate service options. Coordinate and schedule service, maintenance, and installation visits to ensure technicians are efficiently deployed.
Requirements
Seeking a professional with a people-first personality and experience in customer-facing roles. Must be capable of managing complex scheduling puzzles and supporting team growth.
Full job description
We’re looking for a Customer Sales Representative to be the friendly first point of contact for our customers and the hub that keeps our field schedule running smoothly. This role is more than “just a dispatcher” – you’ll blend customer service, light sales coordination, and scheduling, with room to grow into leading other Customer Sales Representatives in the future.
What you’ll do:
Answer inbound calls with a warm, confident, and professional tone
Schedule and coordinate service, maintenance, and install visits for our techs
Help guide customers toward the right service options and coordinate with sales
Keep the board organized so the right tech is on the right job at the right time
Support future growth by helping build and refine our processes
Role details:
Location: Fort Worth, TX – in‑person for training, then hybrid (mix of in‑office/remote)
Pay: $23/hour
Additional earning potential: bonus opportunities tied to coordinating and supporting sales (amounts TBD)
We’re looking for someone with a bubbly, people‑first personality who loves talking to customers, enjoys solving scheduling puzzles, proactively supports the team, and wants to grow with us over time.
Related keywords
Customer Sales RepresentativeDispatchingSchedulingInbound CallsService CoordinationField SchedulingCustomer SupportSales Support
We buy & operate trades companies, run shared services, hire for the platform, and train future GMs.
Industry
Strategic Management Services
Company size
2-10 employees
Founded
2010
Headquarters
Fort Worth, Texas
LinkedIn followers
18
Sell your HVAC, plumbing, electrical, or maintenance company without selling your soul to private equity. We buy and operate trades businesses long term and keep your people and name.
At Stoneburgh, we do four things:
1. Operate our portfolio with executive leadership + shared systems in Admin, HR, Ops, Sales & Marketing, and Finance so each company can focus on doing the work.
2. Attract and hire employees for every company in the platform.
3. Recruit and train candidates in our Candidate Program to become future GMs.
4. Buy companies for those graduates to run, with us providing the back-end machine.
Owners: “Thinking about an exit in the next 1–3 years? Message us ‘EXIT’.”
Candidates: “Want to become a GM/owner instead of just a wrench? Message ‘CANDIDATE’.”
Jobseekers: “Techs, dispatchers, leaders: see open roles on our Careers page.”
We buy & operate trades companies, run shared services, hire for the platform, and train future GMs.
Industry
Strategic Management Services
Company size
2-10 employees
Founded
2010
Headquarters
Fort Worth, Texas
LinkedIn followers
18
Sell your HVAC, plumbing, electrical, or maintenance company without selling your soul to private equity. We buy and operate trades businesses long term and keep your people and name.
At Stoneburgh, we do four things:
1. Operate our portfolio with executive leadership + shared systems in Admin, HR, Ops, Sales & Marketing, and Finance so each company can focus on doing the work.
2. Attract and hire employees for every company in the platform.
3. Recruit and train candidates in our Candidate Program to become future GMs.
4. Buy companies for those graduates to run, with us providing the back-end machine.
Owners: “Thinking about an exit in the next 1–3 years? Message us ‘EXIT’.”
Candidates: “Want to become a GM/owner instead of just a wrench? Message ‘CANDIDATE’.”
Jobseekers: “Techs, dispatchers, leaders: see open roles on our Careers page.”