New York, New York, United States · Remote OK
Who we are: Stay AI is powered by savvy DTC industry vets, who have each been building subscription programs for over ten years. We’ve worked with over 300+ subscription-focused CPG brands that have generated hundreds of…
Skills: Financial Planning And Analysis, Financial Modeling, Investor Reporting, Cap Table Administration, KPI Scorecard Reporting
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The Director of Finance & Operations will lead financial strategy, FP&A, and investor reporting while overseeing people operations and HR functions. Additionally, they will manage the company's IT systems, SaaS tool stack, and vendor relationships to support sustainable growth.
Candidates need 8+ years of leadership experience in finance, preferably within the tech or SaaS sector, with expertise in budgeting and forecasting. Proficiency in CRM and ERP systems, along with experience in scaling financial processes in a startup environment, is required.
Stay AI is powered by savvy DTC industry vets, who have each been building subscription programs for over ten years. We’ve worked with over 300+ subscription-focused CPG brands that have generated hundreds of millions in subscription revenue alone. Our product is shaped by lifelong marketers who specialize in acquisition and retention, not developers—and it shows.
We have amazing investors like Telescope Partners, with participation from Boulder Food Group, Riverpark Ventures, and Vanterra Capital. Previous investments were led by Watchfire Ventures, alongside industry leaders such as Nik Sharma (Sharma Brands) and Adam Turner (Postscript).
We are not afraid of challenging work and are excited to build the next big thing. Sound good to you? Then, please read more about our role!
We are dedicated to our work, but equally committed to celebrating our achievements. Collaboration is at the heart of everything we do, as we firmly believe in the power of teamwork. While we are remote-first as a company, we try to create opportunities to meet each other. That’s why we organize annual offsite retreats in the beautiful setting of Park City and Mexico!
We’re looking for a Director of Finance & Operations to join our leadership team and play a key role in scaling our company. Reporting directly to Gina Perrelli, Stay’s CEO, you’ll own all aspects of financial strategy, operations, and people functions, ensuring we have the insights and structure needed for sustainable growth. You’ll be a strategic partner in driving our next stage of expansion. If you’re a hands-on finance and operations leader with startup experience and a passion for building, we would love to chat!
Finance & Strategy
Own FP&A, financial modeling, and long-term planning
Lead investor reporting and board-level financial presentations
Manage cap table administration and equity matters
Oversee upkeep and ongoing refinement of KPI scorecard reporting and financial dashboards
Support strategic initiatives (Cross-functional strategic / analytical support, M&A, fundraising)
Oversee legal, insurance, and compliance matters as needed
Lead audit process
Support variable compensation plan development and execution (i.e. monthly & quarterly commission calculations)
People Operations & HR
Own the People Ops function, with an HR Manager reporting directly to you
Oversee employee onboarding and offboarding end-to-end, ensuring a smooth and consistent experience across the organization
Partner with hiring managers and leadership on people strategy, compensation benchmarking, and organizational planning
Maintain and improve HR policies, employee handbook, and compliance with applicable employment laws
IT & Systems Administration
Serve as IT and tool admin for all corporate and GTM software, overseeing provisioning and de-provisioning of user access
Manage the company’s SaaS tool stack, including license tracking, usage audits, and vendor relationships
Lead negotiations for software renewals, working to optimize cost and contract terms across the portfolio
Establish and maintain processes for tool governance, access controls, and security compliance in partnership with relevant stakeholders
8+ years of experience in a leadership role in finance (previously Director/VP/Head of Finance), preferably in the tech/SaaS space
Expertise in budgeting, forecasting, financial reporting and modeling
Experience partnering with the CEO and executive team to drive strategic decision-making
Familiarity navigating and leveraging data from CRM (e.g. Salesforce) and ERP systems (e.g. Quickbooks, NetSuite)
Experience in scaling financial systems and processes in a fast-paced environment
Familiarity with SaaS tool administration, vendor management, and software contract negotiation
Strong communication skills to translate complex financial and operational insights into actionable business strategies
Ability to thrive in a dynamic startup environment, demonstrating adaptability, curiosity, and a willingness to take initiative
Excellent problem solving skills and the ability to effectively communicate complex concepts across cross-functional teams
Experience in the eCommerce/Shopify ecosystem
Hands-on experience with fundraising and with tax compliance
Experience managing or overseeing HR/People Ops functions, including onboarding, offboarding, and employee lifecycle management
Own the systems, processes, and financial infrastructure that hundreds of DTC brands indirectly depend on
High autonomy: you'll set the direction, bring the recommendations, and be the person the business looks to for answers
Strategic impact: you'll be a close strategic partner to the executive team, brought into the conversations that shape the direction of the company
Cross-functional influence: you'll be the connective tissue between finance, ops, and people strategy, with the scope to drive cohesion across the business
Supercharge growth with the next-gen subscription app. Gain subscribers, reduce churn, and boost LTV.
Stay AI is the subscription management app that helps DTC brands on Shopify supercharge their growth. Elevate your subscription programs with innovative, new-to-market features to optimize for LTV and reduce churn with Stay. 🚀 Power any type of subscription program — from trials, to dynamic bundles, to prepaid — with frictionless subscriber touch points. 📈 Boost growth and reduce churn with our proprietary ExperienceEngine, an experience builder delivering rewards and upsells with AI-powered personalization and comprehensive A/B testing. 📉 Reduce subscriber churn by 30% more than any other available solution with RetentionEngine, which delivers the most advanced passive and active churn reduction tools leveraging proprietary AI to improve outcomes. We offer seamless, white-glove migration so you can make the switch from other subscription apps with ease. Reach out for a personalized demo today, and find out why top brands like Vita Coco, Olipop, Bright Cellars, and hundreds more choose Stay.
Offices: New York, NY, US
Supercharge growth with the next-gen subscription app. Gain subscribers, reduce churn, and boost LTV.
Stay AI is the subscription management app that helps DTC brands on Shopify supercharge their growth. Elevate your subscription programs with innovative, new-to-market features to optimize for LTV and reduce churn with Stay. 🚀 Power any type of subscription program — from trials, to dynamic bundles, to prepaid — with frictionless subscriber touch points. 📈 Boost growth and reduce churn with our proprietary ExperienceEngine, an experience builder delivering rewards and upsells with AI-powered personalization and comprehensive A/B testing. 📉 Reduce subscriber churn by 30% more than any other available solution with RetentionEngine, which delivers the most advanced passive and active churn reduction tools leveraging proprietary AI to improve outcomes. We offer seamless, white-glove migration so you can make the switch from other subscription apps with ease. Reach out for a personalized demo today, and find out why top brands like Vita Coco, Olipop, Bright Cellars, and hundreds more choose Stay.
Offices: New York, NY, US
