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Full-time
bachelor degree, postgraduate degree
Flexible PTO, Holiday Schedule, Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs
Posted 8d ago
~40 hrs/week
Responsibilities
The analyst will drive insights and recommendations to improve the end-to-end customer purchasing journey across web and app platforms. They will also serve as a subject matter expert on experimentation methods and build self-service reporting for stakeholders.
Requirements
Candidates must have a bachelor's degree in a relevant field and at least 2 years of experience in data analysis. Proficiency in SQL, Python/R, and data visualization tools is required, along with strong communication skills.
Full job description
Job Title: Senior Digital Analyst
Work Model: Hybrid, Framingham MA
This Senior Digital Analyst will be responsible for driving insights and recommendations related to the end-to-end purchasing customer journey for Staples B2C and B2B digital strategy across both Web and App platforms. This role requires an excellent collaborator, communicator, and analyst with extensive hands-on data experience. The successful candidate is a problem solver in a fast-moving and highly diverse environment and will be able to handle multiple projects simultaneously while ensuring accuracy and timeliness are not compromised. In addition to strong analytical skills, the Analyst must be adept at communicating findings to senior leadership and business stakeholders across the organization in both verbal and presentation formats.
What you will be doing:
Work closely with Product Management and Digital Experience partners to provide insights and recommendations to improve the end-to-end purchase customer journey, inclusive of the Web and App experiences.
Be the subject matter expert on A/B testing and other experiment methods, providing consultative support and ensuring campaigns are set up to deliver accurate data collection and robust impact measurement.
Build self-service reporting so Analytics and stakeholders have full visibility into how customers are engaging with the site experiences teams own, and are able to identify opportunities for improving the customer experience.
Use your keen analytical skills and business acumen to help solve complex problems, communicate insights, and advance our reporting capabilities.
What You Bring to the Table:
We are looking for a collaborative, intellectually curious problem-solver who thrives in a customer-centric, agile environment.
Strong interpersonal skills, excellent communication and presentation abilities, and critical thinking are essential.
You should be able to break down complex problems, present data in clear, compelling ways, and work effectively with diverse teams.
What’s needed: Basic Qualifications:
Bachelor’s Degree (BA/BS) in Data Analysis, Computer Science, Statistics, or a related field or equivalent work experience
2+ years of demonstrated experience as a Data Analyst or related role
2+ years of experience with A/B testing and other experimentation methods (such as pre/post, synthetic control, multi-armed bandits, etc.)
2+ years of experience with data querying / processing languages such as SQL, and Python / R
2+ years of experience with data visualization tools (Power BI, etc.), experience with Adobe Analytics is a plus.
Preferred Qualifications:
Master’s degree in related field
Experience in predictive modeling and machine learning
We Offer:
Inclusive culture with associate-led Business Resource Groups
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
#LI-LH1
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Making work easier and checking off to-do lists for 40 years.
Industry
Retail Office Equipment
Company size
10,001+ employees
Founded
1986
Headquarters
Framingham, MA
LinkedIn followers
261,756
Total funding
$7M
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
Offices: 500 Staples Drive, Framingham, MA 01702, US
Office SuppliesCopy and PrintEasy TechFacilities SolutionsTechnology SolutionsFurniture Solutionsand Work from AnywhereConsumerE-CommerceOffice Supplies
Making work easier and checking off to-do lists for 40 years.
Industry
Retail Office Equipment
Company size
10,001+ employees
Founded
1986
Headquarters
Framingham, MA
LinkedIn followers
261,756
Total funding
$7M
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
Offices: 500 Staples Drive, Framingham, MA 01702, US
Office SuppliesCopy and PrintEasy TechFacilities SolutionsTechnology SolutionsFurniture Solutionsand Work from AnywhereConsumerE-CommerceOffice Supplies