Columbia, Maryland, United States · On-site
$150k–$160k/yr
Job DetailsJob Location: Columbia, MD 21046Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $150,000.00 - $160,000.00 Salary/yearAbout Us At Stage Front, we turn ticketing complexity into effortless …
Skills: Strategic Thinking, Product Vision, Customer Focus, Business Acumen, Execution Excellence
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Lead the planning, prioritization, and delivery of product initiatives across the technology platform while partnering with cross-functional leadership. Oversee the end-to-end product development lifecycle and establish data-driven KPIs to measure performance and ROI.
Requires a Bachelor's degree and over 8 years of product management experience, including at least 5 years leading high-performing teams. Must have a strong understanding of Agile methodologies and experience with SaaS or high-volume transaction platforms.
Job DetailsJob Location: Columbia, MD 21046Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $150,000.00 - $160,000.00 Salary/yearAbout Us
At Stage Front, we turn ticketing complexity into effortless opportunity. Our mission is to empower ticket sellers with smart technology, deep industry insights, and dedicated support to simplify operations and accelerate growth. Every decision we make is guided by our core values: Passion for live experiences, Grit to get the job done, Agility to adapt quickly, Customer-focused to drive success, Innovation to evolve constantly, and Teamwork to move as one team.
Stage Front Tickets is seeking a strategic and execution-focused Director of Product Development to lead the planning, prioritization, and delivery of product initiatives across our technology platform.
This leader will partner closely with Engineering, Operations, Customer Success, Sales, Finance, and Executive Leadership to ensure our products solve real customer challenges while supporting the company’s strategic objectives. The Director of Product Development will oversee the product development lifecycle, establish priorities, improve execution, and build strong relationships across the organization to deliver high-impact solutions.
The ideal candidate is an experienced product leader who thrives in a fast-paced environment, understands how to balance customer needs with business priorities, and can translate complex operational challenges into scalable technology solutions.
Responsibilities
Product Strategy & Roadmap
Partner with executive leadership to define and execute the product roadmap aligned with Stage Front’s strategic goals.
Translate customer, operational, and market feedback into product initiatives.
Prioritize features and enhancements based on customer value, business impact, and technical feasibility.
Balance short-term business needs with long-term platform scalability
Market Intelligence & Investment Analysis
Conduct ongoing competitive analysis of ticketing, marketplace, and adjacent technology platforms to identify opportunities, threats, emerging trends, and differentiators
Develop competitive benchmarking frameworks to evaluate product capabilities, pricing models, customer experience, operational efficiency, and market positioning
Develop business cases and investment recommendations for major product initiatives, including cost-benefit analysis, financial forecasts, risk assessments, and success metrics
Lead the end-to-end product development lifecycle from concept through release.
Work closely with Engineering leadership to ensure timely, high-quality delivery.
Establish product development processes that improve speed, predictability, and transparency.
Monitor project progress, remove roadblocks, and communicate status to stakeholders
Serve as the primary liaison between Product, Engineering, Operations, Customer Success, Sales, and Finance.
Collaborate with business leaders to identify opportunities for automation and operational efficiency.
Facilitate productive discussions that align competing priorities across departments.
Ensure new product functionality is successfully adopted throughout the organization
Develop a deep understanding of ticket sellers’ workflows, challenges, and business needs.
Regularly engage with customers and internal stakeholders to gather feedback.
Champion a customer-first mindset throughout product development.
Use data and customer insights to drive product decisions.
Lead, mentor, and develop Product Managers, Product Owners, and Business Analysts.
Establish clear performance expectations and professional development plans.
Foster a culture of ownership, innovation, collaboration, and accountability.
Encourage continuous learning and process improvement
Define and manage KPIs that measure product performance, customer value, operational efficiency, and financial return
Improve Agile planning, backlog management, release planning, and sprint execution.
Develop documentation standards and product governance practices.
Drive continuous improvement through retrospectives and performance metrics
Develop dashboards that provide visibility into product adoption, customer satisfaction, revenue contribution, cost savings, ROI, and ROC
Establish a data-driven decision-making culture using customer insights, market intelligence, financial analysis, and operational metrics.
QualificationsRequirements & Qualifications
Bachelor’s degree in Business, Computer Science, Engineering, or related field.
8+ years of experience in product management or product development.
5+ years leading high-performing product teams.
Experience working closely with software engineering organizations.
Strong understanding of Agile methodologies and SaaS product development.
Exceptional communication, leadership, and organizational skills.
Proven ability to influence without direct authority.
Experience managing multiple complex initiatives simultaneously.
Experience
Experience within ticketing, marketplace, ecommerce, fintech, or high-volume transaction platforms.
Experience with pricing, inventory management, fulfillment, or operational software.
Familiarity with AI-driven product development and workflow automation.
Experience using Jira, Azure DevOps, Confluence, or similar platforms.
Skills
Leadership
Communication
Collaboration
Innovation
Accountability
Successful execution of the product roadmap
Delivery of strategic initiatives on schedule
Customer satisfaction and product adoption
Increased operational efficiency through product improvements
Cross-functional partnership and stakeholder satisfaction
Product quality and release stability
Team engagement and development
Achievement of company growth objectives
Pay range and compensation package
150,000-160,000/year with a 10% bonus
Why Join Stage Front?
At Stage Front, you’ll work at the intersection of technology and live experiences. Here, innovation meets passion, and every team member contributes directly to helping ticket sellers succeed. You’ll be part of a team that embodies grit, agility, and teamwork, working together to transform the ticketing landscape while growing your own career.
Equal Opportunity Employer Stage Front is an equal opportunity employer and provides employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note: We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you!
Stage Front has grown to be a prominent leader in the ticketing industry through technology and innovative partnerships.
Founded in 1984 Stage Front has grown to be a prominent leader in the ticketing industry. Our advanced technology and unprecedented support streamlines sellers’ options to manage, price, and deliver tickets worldwide. Stage Front continues to develop new ways to empower its clients and elevate them to the next level. Integrating with resale market giants, various point of sale systems, and third-party service providers we are well versed in all aspects of the industry. Our state-of-the-art, cloud-based web application has reshaped the inventory management sector of the ticketing market. Stage Front is determined to create and revolutionize stale analytical and pricing tools in the industry. We have experienced meteoric growth in the past five years and are still picking up momentum.
Offices: Stage Front, 10280 Old Columbia Rd, Suite 220A, Columbia, Maryland 21046, US · 2300 W Sahara Ave, Ste. 800, Las Vegas, Nevada 89102, US
Stage Front has grown to be a prominent leader in the ticketing industry through technology and innovative partnerships.
Founded in 1984 Stage Front has grown to be a prominent leader in the ticketing industry. Our advanced technology and unprecedented support streamlines sellers’ options to manage, price, and deliver tickets worldwide. Stage Front continues to develop new ways to empower its clients and elevate them to the next level. Integrating with resale market giants, various point of sale systems, and third-party service providers we are well versed in all aspects of the industry. Our state-of-the-art, cloud-based web application has reshaped the inventory management sector of the ticketing market. Stage Front is determined to create and revolutionize stale analytical and pricing tools in the industry. We have experienced meteoric growth in the past five years and are still picking up momentum.
Offices: Stage Front, 10280 Old Columbia Rd, Suite 220A, Columbia, Maryland 21046, US · 2300 W Sahara Ave, Ste. 800, Las Vegas, Nevada 89102, US
