Sault Ste. Marie, Michigan, United States · On-site
Description Looking for a rewarding career with opportunities to grow, all while making a positive impact in our community? Look no further! As a Member Service Representative at Soo Co-op Credit Union, you'll play a piv…
Skills: Cash Handling, Customer Service, Communication, Account Maintenance, Financial Product Promotion
Sault Ste. Marie, Michigan, United States • On-site
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The role involves processing member transactions such as deposits, withdrawals, and loan payments with accuracy. Additionally, the representative will assist members with account inquiries and promote credit union products to meet their financial needs.
A high school diploma or equivalent is required, with prior experience in customer service or financial institutions preferred. Candidates must possess strong communication skills and a commitment to confidentiality and compliance.
Description
As a Part-Time Member Service Representative, you will be the face of Soo Co-op Credit Union, responsible for providing exceptional service to our members. You’ll work closely with our members to help them perform transactions, update and maintain accounts, and recommend solutions to their financial needs.
Soo Co-op Credit Union has been serving our community's financial needs since 1958! We pride ourselves on our commitment to excellence, personalized member service, and our dedication to supporting and engaging with our community.
· Passionate about helping people and creating a positive, welcoming atmosphere for our members
· Willing to learn and grow while being open to coaching and training
· Team-players
· Strong communicators
· Experienced in cash handling (Preferably, but this is not a deal breaker for us; we can teach you!)
· Process member deposits, withdrawals, transfers, and loan payments with accuracy and efficiency.
· Assist members with account inquiries, balance information, and account maintenance.
· Promote credit union products and services to meet member needs.
· Maintain a neat and organized work area.
· Adhere to all security and compliance procedures to protect our members' financial assets.
· Collaboration is at the heart of our credit union; you will work closely with your colleagues to maintain a supportive and cohesive work environment.
Salary Description: $18+ an hour; commensurate with experience
As a member of the SCCU team, you can anticipate receiving consistent and valuable guidance, access to opportunities for personal and professional growth, excellent benefits, supportive colleagues, and active leadership.
· 401k Matching and Profit Sharing
· Paid Holidays & Paid Time Off
· 24 Paid Volunteer Hours a Year to Spend Volunteering in Our Community
· Soo Co-op Credit Union Sponsored Wellness Program
Soo Co-op Credit Union is an equal-opportunity employer, and we encourage individuals of all backgrounds and experiences to apply.
Check us out on Instagram for an inside look at what the #teamsoocoop is all about.
IG: soocoopcareers
Requirements
OUR Community YOUR Credit Union PROUDLY SERVING OUR COMMUNITY SINCE 1958
Soo Co-op Credit Union was originated by a handful of employees of the North West Leather Company, known as the Ole Tannery, in 1950. When the tannery closed, the employees reorganized their credit union into the Soo Co-op Credit Union on November 17, 1958, sponsored by the Soo Cooperative Company. Soo Co-op Credit Union’s field of membership remained that way until 2015. With the closing of the Soo Cooperative Company, Soo Co-op Credit Union once again reorganized. Membership is open to anyone who lives, owns real estate, works, worships, or is educated in the State of Michigan and their immediate relatives.
Offices: 4489 I 75 Business Spur, Sault Saint Marie, Michigan 49783, US · 536 Bingham Ave, Sault Saint Marie, Michigan 49783, US · 6946 S M 221, Brimley, Michigan 49715, US · 4932 W Curtis St, Kinross, Michigan 49788, US · 90 Beach St, Cedarville, Michigan 49719, US
OUR Community YOUR Credit Union PROUDLY SERVING OUR COMMUNITY SINCE 1958
Soo Co-op Credit Union was originated by a handful of employees of the North West Leather Company, known as the Ole Tannery, in 1950. When the tannery closed, the employees reorganized their credit union into the Soo Co-op Credit Union on November 17, 1958, sponsored by the Soo Cooperative Company. Soo Co-op Credit Union’s field of membership remained that way until 2015. With the closing of the Soo Cooperative Company, Soo Co-op Credit Union once again reorganized. Membership is open to anyone who lives, owns real estate, works, worships, or is educated in the State of Michigan and their immediate relatives.
Offices: 4489 I 75 Business Spur, Sault Saint Marie, Michigan 49783, US · 536 Bingham Ave, Sault Saint Marie, Michigan 49783, US · 6946 S M 221, Brimley, Michigan 49715, US · 4932 W Curtis St, Kinross, Michigan 49788, US · 90 Beach St, Cedarville, Michigan 49719, US
