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Jobs at Solarus Technologies (Now Hiring) — 2 open

Solarus Technologies

Field Support Engineer

Hempstead, New York, United States · On-site

$60k–$70k/yr

Mid level

Why Work with Solarus Technologies? At Solarus Technologies, we’re not just looking to fill a seat—we’re looking for the right partnership where both you and the company thrive. We value every team member’s input, welcom…

Skills: Systems Planning, Deployment, Software Management, Cloud Platforms, Remote Monitoring Tools

Solarus Technologies

Field Support Engineer

New York, New York, United States · On-site

$60k–$70k/yr

Mid level

Why Work with Solarus Technologies? At Solarus Technologies, we’re not just looking to fill a seat—we’re looking for the right partnership where both you and the company thrive. We value every team member’s input, welcom…

Skills: IT Systems Design, MSP Environment, Server Audits, System Backups, Cloud Platforms

Field Support Engineer

Solarus Technologies

Hempstead, New York, United States • On-site

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Mid level

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  • $60k–$70k/yr
  • Full-time
  • Growth & Development, Learning and Certifications, Work-Life Balance
  • Posted 4h ago
  • ~40 hrs/week

Responsibilities

The role involves assessing, designing, and maintaining client IT systems and server infrastructures while conducting security audits and recovery plans. It also requires performing on-site client visits for installation and support and serving as an escalation point for complex technical issues.

Requirements

Candidates must have proven experience designing and supporting IT systems within an MSP environment. Strong skills in cloud platforms, project management, and client-facing communication are essential.

Full job description

Why Work with Solarus Technologies?

 

At Solarus Technologies, we’re not just looking to fill a seat—we’re looking for the right partnership where both you and the company thrive. We value every team member’s input, welcome diverse opinions, and create a collaborative environment built on trust, respect, and growth.

 

Here’s what sets us apart:

  • Growth & Development: We invest in your learning, certifications, and career goals.
  • Make an Impact: Build strong relationships and deliver high-quality IT support that makes a difference.
  • Team Culture: Your ideas matter—every voice is heard and valued.
  • Work-Life Balance: We respect your time inside and outside of work.
  • Stability & Success: Join a growing company with a strong foundation and a bright future.

 

At Solarus Technologies, you’ll do more than work—you’ll grow, thrive, and be part of a company that truly values people.

 

We Are Hiring: IT Systems Engineer

We’re seeking an experienced IT professional to join our growing team. This is a client-facing role for someone who thrives in a dynamic MSP environment and is looking to make a real impact.

 

This role will require regular travel throughout the Nassau County area visiting client sites.

 

Responsibilities

  • Assess and improve the performance and efficiency of client systems
  • Design and conduct server/security audits, system backups, and recovery plans
  • Integrate various servers (email, database, print, etc.) into client infrastructures
  • Create and maintain up-to-date system documentation and service records
  • Ensure in-house systems and client systems are compatible and optimized
  • Conduct thorough system testing and facilitate end-user reviews
  • Monitor performance and provide regular reporting and analytics
  • Train end users on new and modified systems
  • Research new technologies and make recommendations based on ROI and business needs
  • Perform on-site client visits to install, maintain, and support IT systems and networks
  • Review and approve work completed by Help Desk Analysts
  • Serve as an escalation point for complex issues

 

Qualifications

  • Proven experience designing, implementing, and supporting IT systems in an MSP environment
  • Strong understanding of systems planning, deployment, and software management best practices
  • Familiarity with cloud platforms, remote monitoring tools, and ticketing systems
  • Excellent communication skills – both technical and user-friendly
  • Strong project management and organizational skills
  • Self-motivated with excellent analytical and problem-solving abilities
  • Ability to work under pressure, prioritize tasks, and adapt to client needs
  • Strong client service orientation and the ability to build trust with end users
  • Collaborative team player who thrives in a fast-paced environment

 

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Related keywords

MSPIT Systems EngineerServer AuditsSystem BackupsRecovery PlansCloud PlatformsRemote MonitoringTicketing SystemsIT InfrastructureNetwork SupportROI AnalysisEnd-User TrainingSystem DocumentationNassau CountyField Support

About Solarus Technologies

LinkedInVisit site

Customized Managed IT Solutions

Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2012
Headquarters
New York, NY
LinkedIn followers
4,212

Solarus Technologies has kept businesses connected since 2012. Solarus provides customized IT solutions for small to medium businesses.

Offices: 264 W 40th St, 1203, New York, NY 10018, US

ShoreTelVMwareEMCMicrosoftManaged ServicesBusiness ContinuityDisaster Recoveryand Carrier Services
View all jobs at Solarus Technologies

About Solarus Technologies

LinkedInVisit site

Customized Managed IT Solutions

Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2012
Headquarters
New York, NY
LinkedIn followers
4,212

Solarus Technologies has kept businesses connected since 2012. Solarus provides customized IT solutions for small to medium businesses.

Offices: 264 W 40th St, 1203, New York, NY 10018, US

ShoreTelVMwareEMCMicrosoftManaged ServicesBusiness ContinuityDisaster Recoveryand Carrier Services
View all jobs at Solarus Technologies

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