The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the …
Skills: Customer service, Table management, Booking systems, Communication, Problem solving
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the …
Skills: Customer service, Table management, Booking systems, Hospitality, Communication
Head Waiter/Waitress - Mews House Mayfair, Central London
London, England, United Kingdom · On-site
Mid level$929M raised
The Role… At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will overse…
Skills: Fine dining service, Leadership, Staff supervision, Wine service, Food and beverage knowledge
Head Waiter/Waitress - Mews House Mayfair, Central London
London, England, United Kingdom · On-site
Mid level$929M raised
The Role… At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will overse…
Beauty Therapist - Cowshed Primrose Hill, West London
London, England, United Kingdom · On-site
Mid level$929M raised
The Role… At Soho House, a Beauty Therapist you will deliver a premium, personalised experience to members and guests, offering a wide range of beauty and wellness treatments in a calm, luxurious environment. You will be…
Skills: Facials, Massages, Waxing, Nail care, Skincare
Beauty Therapist - Cowshed Primrose Hill, West London
London, England, United Kingdom · On-site
Mid level$929M raised
The Role… At Soho House, a Beauty Therapist you will deliver a premium, personalised experience to members and guests, offering a wide range of beauty and wellness treatments in a calm, luxurious environment. You will be…
Skills: Facials, Massages, Waxing, Nail care, Skincare advice
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Skills: Front desk operations, Luxury hospitality, Customer service, Leadership, Team coordination
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Skills: Front desk operations, Luxury hospitality, Private members clubs, Leadership, Team coordination
Soho Home... Soho Home is a modern homewares brand designed for relaxed, sociable living. With more than 25 years of design heritage, our ranges are created to mirror the look and feel of our Soho Houses around the world…
We are looking for Gym Supervisor with the qualifications below: A complete understanding and ability to provide the service delivery expected Soho House members Degree in Sports Sciences (BESYO) or a recognised fitness …
Skills: Fitness instruction, Personal training, Customer service, Facility management, Communication
The Role… At Soho House, a Chef de Partie supports the kitchen brigade in delivering exceptional dining experiences to our members and guests. As a Chef de Partie, your role is to make sure that our members have an amazi…
The Role… At Soho House, a Chef de Partie supports the kitchen brigade in delivering exceptional dining experiences to our members and guests. As a Chef de Partie, your role is to make sure that our members have an amazi…
The Role… At Soho House, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. As the Floor Manager, your primary responsibility is …
Chipping Norton, England, United Kingdom · On-site
Mid level$929M raised
The Role… At Soho House, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. As the Floor Manager, your primary responsibility is …
Skills: Team management, Customer service, Staff training, Operational management, Problem solving
Chipping Norton, England, United Kingdom · On-site
Mid level$929M raised
The Role… At Soho House, a Head Bartender plays an essential part in overseeing the day-to-day execution of beverage service, maintaining high standards of presentation, and delivering a refined and memorable experience …
Skills: Mixology, Bar management, Staff training, Stock management, Cocktail preparation
Chipping Norton, England, United Kingdom · On-site
Mid level$929M raised
The Role… At Soho House, a Head Bartender plays an essential part in overseeing the day-to-day execution of beverage service, maintaining high standards of presentation, and delivering a refined and memorable experience …
Skills: Mixology, Bar management, Staff training, Stock management, Cocktail preparation
The role… At Soho House, the General Manager is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. pro…
Copenhagen, Capital Region of Denmark, Denmark · On-site
Mid level$929M raised
Can you work magic behind a bar and create great experiences? We are looking for a bartender to join our team full time. Soho House Copenhagen opened in August 2022 and we are a members' club for the creative industries …
Skills: Cocktail preparation, Customer service, Bar management, Inventory management, Health and safety compliance
The Role… At Soho House, the Night Cleaner plays a key role in ensuring that all areas of the property remain spotless, hygienic, and well-presented for members, guests, and staff. Working during overnight hours, you wil…
Skills: Cleaning, Housekeeping, Janitorial services, Sanitisation, Attention to detail
The Role… At Soho House, the Night Cleaner plays a key role in ensuring that all areas of the property remain spotless, hygienic, and well-presented for members, guests, and staff. Working during overnight hours, you wil…
Skills: Cleaning, Housekeeping, Janitorial services, Sanitizing, Attention to detail
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Weekly pay, Team meal, Soho Friends membership, 50% Team discount on food and drink, Staff room rates, Health cash plan
Posted 8d ago
~40 hrs/week
Responsibilities
The host is responsible for welcoming members and guests, managing booking systems, and supporting the floor team to ensure an enjoyable experience. They must also maintain menu knowledge, handle complaints, and uphold high standards of hospitality.
Requirements
Candidates must have 2-3 years of experience in a similar capacity and the ability to thrive in a fast-paced, high-volume environment. Excellent communication skills and the ability to work flexible shifts, including weekends and holidays, are required.
Full job description
The Role…
At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the next booking.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting and seating members and supporting with the floor team where needed.
What's in it for you?
Weekly Pay
Team meal whilst on shift prepared by our chefs
Soho Friends Membership
50% Team discount on Food & Drink, 7 days a week
Staff Room Rates
Health Cash Plan (option to up to 2 additional dependents)
Dental Plan (option to add up to 2 additional dependents)
Birthday Day Off after 1 years' continuous service
Up to 50% Staff Discount on Cowshed & Soho Home
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
Welcome every member by name and guest with open arms and in a hospitable manner.
Respond to guest inquiries and requests in a timely, friendly and efficient manner.
Manage the Opera/OpenTable booking system to ensure members are seated according to their correct booking.
In real-time ensure that any member related concerns are addressed and action items have been set, and management team have been notified.
Build relationships with members and guest. Communicate red flags and positive feedback to management and wider team.
Support floor team to prepare tables by setting up linens, cutlery and glasses.
Have an outstanding knowledge of our menus to provide detailed information on the food, drink, allergies and pairings.
Resolve member complaints, handling all member interactions with the highest level of hospitality and professionalism.
Uphold discretion and professionalism, especially when serving VIPs and PWKs.
Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
2 - 3 years’ experience in similar capacity
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment and autonomously
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Pay Range
£15.50—£15.50 GBP
Related keywords
HostSoho HouseCustomer ServiceOperaOpenTableHospitalityFine DiningVIP ServiceTable ManagementFood and BeverageTeamworkProfessionalismMenu KnowledgeGuest Relations
Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1995
Headquarters
Strand, England
LinkedIn followers
420,506
Total funding
$929M
Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels.
Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do
Offices: Strand, England WC2R 1EA, GB · Shoreditch, London E1 6AW, GB · Soho , London W1D 3SQ, GB · Somerset, BA11 3RW, GB · Chipping Norton, OX7 4JS, GB
Private Members ClubFood and BeverageHotelsRestaurantsEditorialPublishingMarketingContentand hospitalityHospitality
Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1995
Headquarters
Strand, England
LinkedIn followers
420,506
Total funding
$929M
Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels.
Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do
Offices: Strand, England WC2R 1EA, GB · Shoreditch, London E1 6AW, GB · Soho , London W1D 3SQ, GB · Somerset, BA11 3RW, GB · Chipping Norton, OX7 4JS, GB
Private Members ClubFood and BeverageHotelsRestaurantsEditorialPublishingMarketingContentand hospitalityHospitality