Sevierville, Tennessee, United States · On-site
$21/hr–$24/hr
Guest Relations Supervisor Pay $21.00 - $24.00 per hour ($2.00/hr. shift differential for 2nd shift) Schedule: Wed. & Thur. Off Hours: 7AM - 3:30PM Sun-Tues & Fri-Sat. Who We Are: Smoky Mountain Resorts is a family-focus…
Skills: Guest Relations, Team Leadership, Problem Solving, Conflict Resolution, Maestro Booking System
Sevierville, Tennessee, United States · On-site
Bilingual Executive Housekeeper ($2.00/hr. differential on Sunday) Pay: $27.00 per hour Schedule 1: Mon. & Tues. Off Hours: 8:30 AM- 5 PM Schedule: 2: Fri. & Sat Off Hours: 8:30 AM- 5 PM Schedule 3: Wed. & Thurs. Off Hou…
Skills: Housekeeping Management, Staff Supervision, Inventory Management, Spanish Interpretation, Customer Relations
Sevierville, Tennessee, United States · On-site
$17/hr–$19/hr
Guest Relations Representative Pay Range: $17.00 -19.00 per hour ($2.00/hr. shift differential for 2nd shift) Schedule 1: Mon. & Tues. Off, Tues. & Wed. 7 AM-3:30 PM, Fri.- Sun. 3-11:30 PM Schedule 2: Tues. & Wed. Off, T…
Skills: Guest Relations, Problem Solving, Communication, Conflict Resolution, Time Management
Sevierville, Tennessee, United States · On-site
$21/hr–$23/hr
Aquatics Supervisor Pay: $21.00 - $23.00 per hour Schedule 1: Mon. & Tues. Off, Wed.- Sun. 8:30 AM- 5 PM Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative and goal-driven hospitality resort comp…
Skills: Aquatics Supervision, Water Safety, Team Leadership, First Aid, CPR/AED
Pigeon Forge, Tennessee, United States · On-site
Houseperson/Janitorial Pay: $17.00 per hour Schedule 1: Sun.- Tues. 8 AM- 4:30 PM, Wed. & Thurs. 3-11:30 PM, Fri. & Sat. Off Schedule 2: Wed.- Sun. 8 AM- 4:30 PM, Mon. & Tues. Off Schedule 3: Sun 8 AM-4:30 PM, Mon.- Thur…
Skills: Janitorial Services, Housekeeping, Time Management, Customer Service, Chemical Handling
Pigeon Forge, Tennessee, United States · On-site
$23/hr–$25/hr
Executive Housekeeper ($2.00/hr. differential on Sunday) Pay: $23.00- $25.00 per hour Schedule 1: Mon. & Tues. Off Hours: 8:30 AM- 5 PM Schedule: 2: Fri. & Sat Off Hours: 8:30 AM- 5 PM Schedule 3: Wed. & Thurs. Off Hours…
Skills: Housekeeping Management, Staff Training, Inventory Management, Project Management, Recruiting
Pigeon Forge, Tennessee, United States · On-site
Merchandise Attendant Pay: $17.00 per hour Schedule 1: Sun.- Tues. Off, Wed.-Sat. 8:45 AM- 7:15 PM Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative and goal-driven hospitality resort company. O…
Skills: Customer Service, Retail Sales, Inventory Management, POS Systems, Upselling
Pigeon Forge, Tennessee, United States · On-site
$17/hr–$19/hr
Food and Beverage Attendant Pay: $17.00 - $19.00 per hour Schedule 1: Mon. & Tues. 6:45 AM- 3:15 PM, Wed.-Fri. 2:45 PM- 11:15 PM, Sat. & Sun. Off Schedule 2: Wed. & Thurs. Off, Hours (all other days) 5:30 AM- 2 PM Who We…
Skills: Customer Service, Food Preparation, Cashless Payment Systems, Multitasking, Sanitation Guidelines
Pigeon Forge, Tennessee, United States · On-site
$50k–$55k/yr
Guest Relations Manager Pay: $50,000.00- $55,000.00 per year Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative, and goal-driven hospitality resort company. Our Great Smoky Mountains community is…
Skills: Guest Relations Management, Team Leadership, Conflict Resolution, Staff Coaching, Front Desk Operations
Pigeon Forge, Tennessee, United States · On-site
Dishwasher/Busser Pay: $16.00 per hour Schedule 1: Mon. & Tues. OFF Wed.- Sun. 7 AM-3:30 PM Who We Are: Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smok…
Skills: Dishwashing, Bussing, Guest Service, Kitchen Organization, Time Management
Pigeon Forge, Tennessee, United States · On-site
Family Entertainment Center Attendant/Arcade Attendant Pay: $16.00 per hour Schedule: Sun.-Thurs. 8:15 Am-4:45 PM, Fri. & Sat. Off Who We Are: Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hos…
Skills: Customer Service, Communication, Cashless Payment Systems, Merchandising, Safety Compliance
Pigeon Forge, Tennessee, United States · On-site
Aquatics Manager Pay: Starting at $55,000.00 per year Schedule 1: Sun.-Tues. 8:30 AM- 5 PM, Wed. & Thurs. Off, Fri. & Sat. 3-11:30 PM Schedule 2: Sun. 9:45 AM- 6 PM, Mon. & Tues. Off, Wed. & Thurs: 9:45 AM- 6 PM, Fri. 1 …
Skills: Aquatics Management, Waterpark Safety, Staff Training, Budget Management, Inventory Control
Pigeon Forge, Tennessee, United States · On-site
$60k–$75k/yr
Manager on Duty- MOD Salary: $60,000.00 - $75,000.00 per year Schedule: Sun. & Mon. Off, Tues. & Wed. 8 AM- 6 PM, Thurs.- Sat. 3-11 PM Who We Are: Smoky Mountain Resorts is a family-focused, collaborative and goal-driven…
Skills: Team Leadership, Guest Service, Operational Management, Conflict Resolution, Staff Training
Pigeon Forge, Tennessee, United States · On-site
Breakfast Attendant Pay: $16.00 per hour Schedule 1: Sun.- Thurs. 6 AM- 1 PM, Fri. & Sat. Off Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative and goal-driven hospitality resort company. Our Gr…
Skills: Food Preparation, Guest Service, Sanitation, Portion Control, Inventory Management
Pigeon Forge, Tennessee, United States · On-site
Limpiador/a de Hotel Quiénes Somos: La cultura de Tennessee del Este se puede caracterizar por nuestra naturaleza amistosa, una pasión por el aire libre, un deseo de ayudar a otros y un compromiso con la excelencia. Smok…
Skills: Room Cleaning, Chemical Handling, Inventory Management, Verbal Communication, Reading and Writing
Pigeon Forge, Tennessee, United States · On-site
Housekeeper Pay: $20.00 per hour ($2/hr. differential on Sundays) Who We Are: Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is s…
Skills: Cleaning, Inventory Management, Time Management, Attention To Detail, Customer Service
Pigeon Forge, Tennessee, United States · On-site
Candy Maker Pay: $18.00 per hour Schedule: Tues. - Sat. 8 AM- 4:30 PM, Sun. & Mon. Off Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smo…
Skills: Food Preparation, Inventory Management, Budget Control, Sanitation Practices, ServSafe Guidelines
Pigeon Forge, Tennessee, United States · On-site
Waterpark Attendant/Lifeguard Pay: $20.00 per hour Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significan…
Skills: Water Safety, Lifeguarding, Customer Service, First Aid, CPR
Pigeon Forge, Tennessee, United States · On-site
Breakfast Attendant Pay: $16.00 per hour Schedule 1: Sun.- Thurs. 6 AM- 1 PM, Fri. & Sat. OFF Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative and goal-driven hospitality resort company. Our Gr…
Skills: Food Preparation, Guest Service, Sanitation, Portion Control, Inventory Management
Sevierville, Tennessee, United States · On-site
Bilingual Executive Housekeeper ($2.00/hr. differential on Sunday) Pay: $27.00 per hour Schedule 1: Mon. & Tues. Off Hours: 8:30 AM- 5 PM Schedule: 2: Fri. & Sat Off Hours: 8:30 AM- 5 PM Schedule 3: Wed. & Thurs. Off Hou…
Skills: Housekeeping Management, Staff Supervision, Inventory Management, Spanish Interpretation, Customer Relations
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Oversee the Guest Relations team to ensure a high-quality check-in and check-out experience for all resort guests. Act as a liaison between guests and other resort departments to resolve issues and maintain a professional front desk environment.
Requires a high school diploma and 1-2 years of management experience, preferably within the hospitality industry. Must possess strong communication skills and the physical stamina to handle demanding tasks and long periods of standing.
Benefits:
The culture of East Tennessee can be characterized by our friendly nature, a passion for the outdoors, a desire to help others, and a commitment to excellence. Smoky Mountain Resorts mirrors the culture of East Tennessee. Our organization is more than a set of hotels. We are a family-owned business in our third generation. We have a long and strong commitment to helping the East Tennessee community in any way we can. To us, our community is personal!
Offices: 2772 Florence Drive, Pigeon Forge, TN 37863, US
View all jobs at Smoky Mountain ResortsThe culture of East Tennessee can be characterized by our friendly nature, a passion for the outdoors, a desire to help others, and a commitment to excellence. Smoky Mountain Resorts mirrors the culture of East Tennessee. Our organization is more than a set of hotels. We are a family-owned business in our third generation. We have a long and strong commitment to helping the East Tennessee community in any way we can. To us, our community is personal!
Offices: 2772 Florence Drive, Pigeon Forge, TN 37863, US
View all jobs at Smoky Mountain Resorts