Laconia, New Hampshire, United States · On-site
Company Description Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey. STS Aerospace in Laconia, NH is searc…
Skills: Leadership, Customer Relationship Management, Sales Administration, Performance Metrics Monitoring, Cross-functional Collaboration
Bengaluru, Karnataka, India · On-site
Company Description Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, a global …
Skills: Information Security Governance, Risk Assessment, Compliance Management, Control Frameworks, Audit Readiness
Birmingham, England, United Kingdom · On-site
Company Description Smiths Group designs, manufactures and delivers smarter engineering solutions for mission-critical applications, solving some of the world's toughest problems for our customers, our communities and ou…
Skills: AI & Analytics, Internal Controls, General IT Controls, IT Automated Controls, Data Visualization
Pune, Maharashtra, India · On-site
Company Description When you work for John Crane, you join a community driven by pioneering spirit and a legacy of innovation. Our engineered solutions drive reliability, uptime and energy efficiency, empowering the worl…
Skills: Design Discussions, Technical Reviews, Project Execution, Techno-commercial Proposals, 2D/3D Design
Pasadena, Texas, United States · On-site
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Mechanical Seals, Rotating Equipment, CAD, Solid Edge, Failure Analysis
Bengaluru, Karnataka, India · On-site
Company Description Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a globa…
Skills: System Architecture, Java, Spring Boot, Kubernetes, PostgreSQL
Laconia, New Hampshire, United States · On-site
Company Description Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey. STS Aerospace in Laconia, NH is searc…
Skills: Master Production Scheduling, Material Planning, Delivery Assurance, Inventory Management, Logistics Planning
Laconia, New Hampshire, United States · On-site
Company Description Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey. STS Aerospace in Laconia, NH is searc…
Skills: Master Production Scheduling, Material Requirements Planning, Inventory Management, Logistics Planning, Personnel Management
Morton Grove, Illinois, United States · On-site
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Dry Gas Seal Assembly, Technical Drawing Reading, Fine Measurements, Troubleshooting, MS Office
Morton Grove, Illinois, United States · On-site
$21/hr–$24/hr
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Dry Gas Seal Assembly, Technical Drawing Reading, Fine Measurements, Troubleshooting, Instrumentation Installation
Morton Grove, Illinois, United States · On-site
$21/hr–$24/hr
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Seal Assembly, Technical Drawing Reading, Fine Measurements, Troubleshooting, MS Office
Port Arthur, Texas, United States · On-site
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Mechanical Engineering, Failure Analysis, Root Cause Analysis, CAD, Solid Modelling
Springfield, Massachusetts, United States · On-site
$85k–$120k/yr
Job Description The Assistant Controller supports the Controller and local business unit leadership by delivering accurate reporting, actionable analysis, inventory controls, and cost management insight that improve fina…
Skills: Financial Analysis, Cost Accounting, Inventory Management, Variance Analysis, Standard Costing
Morton Grove, Illinois, United States · On-site
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Seal Assembly, Technical Drawing Reading, Fine Measurements, Troubleshooting, MS Office
Vitry-sur-Seine, Ile-de-France, France · On-site
Description de l'entreprise Smiths Detection est un leader mondial dans le domaine des technologies de détection et de contrôle pour la protection des personnes et des biens, favorisant la sûreté, la sécurité et la liber…
Skills: Solution Architecture, Project Management, Technical Sales, Stakeholder Management, Cargo Inspection Systems
Laconia, New Hampshire, United States · On-site
Company Description Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey. STS Aerospace in Laconia, NH is searc…
Skills: Mechanical Aptitude, MS Office, Technical Document Interpretation, Blueprint Reading, Mathematical Calculation
Vitry-sur-Seine, Ile-de-France, France · On-site
Description de l'entreprise Smiths Detection est un leader mondial dans le domaine des technologies de détection et de contrôle pour la protection des personnes et des biens, favorisant la sûreté, la sécurité et la liber…
Skills: Service Operations Management, Contract Management, Team Leadership, Customer Relationship Management, Financial Reporting
Morton Grove, Illinois, United States · On-site
$21/hr–$24/hr
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Seal Assembly, Technical Drawing Reading, Fine Measurements, Troubleshooting, MS Office
Morton Grove, Illinois, United States · On-site
$21/hr–$24/hr
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Dry Gas Seal Assembly, Technical Drawing Reading, Fine Measurement, Troubleshooting, Instrumentation Installation
Vitry-sur-Seine, Ile-de-France, France · On-site
Company Description Au sein du groupe Smiths, nous utilisons les technologies de pointe pour concevoir, fabriquer et fournir des solutions innovantes leader sur le marché qui répondent aux besoins de nos clients et touch…
Skills: Systems Engineering, Program Management, Technical Design, Project Management, Cybersecurity
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Manage the full customer lifecycle and lead the customer service team to ensure delivery assurance and high customer satisfaction. Act as the primary bridge between internal operations and external customers while monitoring service performance metrics.
Requires 2-4 years of college education or over 5 years of relevant work experience, preferably in manufacturing customer service management. Must possess strong leadership skills and the ability to present confidently to senior staff and large groups.
Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey.
STS Aerospace in Laconia, NH is searching for a Customer Service Manager to join the team. This position is responsible for the full customer lifecycle, from handling critical inquiries to ensuring delivery assurance. This position manages the customer service team, serving as the primary bridge between internal operations and external customers. Key responsibilities include monitoring sales and service performance metrics, guiding the customer service team, and managing the complete sales administration process. Success in this role requires strong leadership, commercial awareness, and the ability to connect cross‑functional insights to drive customer satisfaction. Reasonable accommodations may be made to enable individuals with disabilities.
Education/Experience: 2-4 years of college and or 5+ years of relevant work experience, preferably in a Customer Service Management role in manufacturing.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)
As a global leader in threat detection and screening technologies, every minute of every day Smiths Detection's technologies and people make the world a safer place. Our experience and history across more than 70 years at the frontline, enables us to deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals and narcotics. For more information visit www.smithsdetection.com At no time during the hiring process will Smiths Detection nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website or LinkedIn.
Offices: 1-12 St James's Square, 4th Floor, London, England SW1Y 5, GB · Maylands Avenue, Century House, Hemel Hempstead, England HP2 7DE, GB · Im Herzen 4, Wiesbaden, 65205, DE · 2202 Lakeside Blvd, Edgewood, Maryland 21040, US · 6865 Century Ave, Mississauga, Ontario L5N 7k2, CA
As a global leader in threat detection and screening technologies, every minute of every day Smiths Detection's technologies and people make the world a safer place. Our experience and history across more than 70 years at the frontline, enables us to deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals and narcotics. For more information visit www.smithsdetection.com At no time during the hiring process will Smiths Detection nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website or LinkedIn.
Offices: 1-12 St James's Square, 4th Floor, London, England SW1Y 5, GB · Maylands Avenue, Century House, Hemel Hempstead, England HP2 7DE, GB · Im Herzen 4, Wiesbaden, 65205, DE · 2202 Lakeside Blvd, Edgewood, Maryland 21040, US · 6865 Century Ave, Mississauga, Ontario L5N 7k2, CA
