Chicago, Illinois, United States · On-site
$15/hr–$16/hr
About the Skyway Built by the City of Chicago in 1958, the Chicago Skyway Toll Bridge (“Skyway”) is a 7.8-mile toll road connecting the Indiana Toll Road to the Dan Ryan Expressway on Chicago’s South Si…
Skills: Customer Service, Cash Handling, Toll Collection, Conflict Resolution, Electronic Toll Systems
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Responsible for safely and efficiently processing vehicles by collecting tolls and providing professional customer service. Duties include reconciling cash drawers, monitoring lane safety, and assisting motorists with payment issues.
Requires a high school diploma or GED and 1-2 years of experience in customer service and cashiering. Candidates must be able to handle cash accurately and remain professional under pressure in a fast-paced environment.
Built by the City of Chicago in 1958, the Chicago Skyway Toll Bridge (“Skyway”) is a 7.8-mile toll road connecting the Indiana Toll Road to the Dan Ryan Expressway on Chicago’s South Side. A key feature of the Skyway is the half-mile-long steel truss “High Bridge,” which spans the Calumet River and Calumet Harbor—an important route for industrial shipping. The bridge’s main span is 650 feet long and provides 125 feet of vertical clearance.
At Skyway Concession Company LLC (SCC), we are guided by our core values: Safety, Ownership, Collaboration, Integrity & Stewardship, and Innovation. We look for team members who demonstrate these values every day. The Toll Collector reports to the Tolling Shift Supervisor and is responsible for safely and efficiently processing vehicles traveling through the Skyway by collecting tolls and assisting customers. This role requires following established procedures, handling cash accurately, and using sound judgment to address unusual situations in the lane. Errors can impact operations, financial accuracy, and customer experience. Work is performed primarily in a toll booth, with exposure to weather, noise, and vehicle fumes. This role requires standing for extended periods, reaching and turning while handling transactions, and occasionally walking between lanes to assist customers or adjust assignments. The position can be fast-paced and stressful during high traffic volumes and requires strong focus and manual dexterity.
This position is primarily performed in a toll booth and outdoor environment. Employees must regularly stand, communicate, and use equipment to process transactions.
All employees are expected to support SCC’s commitment to safety, environmental responsibility, and regulatory compliance. This includes following safety procedures, reporting hazards immediately, and contributing to a safe and secure workplace.
Our mission is simple: Provide the safest, most time-efficient, convenient, and reliable highway to and through Chicago.
The Chicago Skyway is an 8-mile elevated toll road and bridge system connecting the Dan Ryan Expressway (I 94) on Chicago’s South Side to the Indiana Toll Road (I 90), spanning the Calumet River via its iconic steel-truss “High Bridge” built in 1958. Today, the Skyway operates six lanes (three in each direction) and supports multiple payment options, including cash, credit, and E-ZPass/I-PASS. Serving over 30,000 vehicles daily, it plays a critical role in regional mobility—reducing congestion, enabling efficient freight movement, and supporting commerce across the Midwest. No matter the journey, the Skyway offers a route truly worth taking. With no congestion, proactive snow/ice management, and dedicated 24/7 incident response, the Skyway delivers a safe, convenient, and reliable route that helps move people, goods, and services to their destinations.
Offices: 8801 S Anthony Ave, Chicago, Illinois 60617, US
Our mission is simple: Provide the safest, most time-efficient, convenient, and reliable highway to and through Chicago.
The Chicago Skyway is an 8-mile elevated toll road and bridge system connecting the Dan Ryan Expressway (I 94) on Chicago’s South Side to the Indiana Toll Road (I 90), spanning the Calumet River via its iconic steel-truss “High Bridge” built in 1958. Today, the Skyway operates six lanes (three in each direction) and supports multiple payment options, including cash, credit, and E-ZPass/I-PASS. Serving over 30,000 vehicles daily, it plays a critical role in regional mobility—reducing congestion, enabling efficient freight movement, and supporting commerce across the Midwest. No matter the journey, the Skyway offers a route truly worth taking. With no congestion, proactive snow/ice management, and dedicated 24/7 incident response, the Skyway delivers a safe, convenient, and reliable route that helps move people, goods, and services to their destinations.
Offices: 8801 S Anthony Ave, Chicago, Illinois 60617, US
