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$16/hr–$22/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability
Posted 30d ago
~40 hrs/week
Responsibilities
The role involves scheduling customer calls and matching Comfort Consultants to specific jobs. Additionally, the coordinator manages customer memberships, including renewals and payment processing.
Requirements
The candidate should be self-driven with a positive attitude and a commitment to providing a high-quality customer experience. No specific degrees or years of experience are required, focusing instead on the ability to handle challenges.
Full job description
\n\n
$16 - $22 an hour
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Rocky Mount Va. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why Choose Davis Heating Cooling Plumbing & Electric
Competitive pay.
Medical Insurance
Work life balance.
We have health, dental, vision, life insurance, short-term and long-term disability.
Paid time off
401k Plan
PAID TRAINING.
Our Core Values
Customer First (Serving with a controlled Sense of Urgency
Self Driven (Find a path forward)
Positive Can-Do Attitude (Deal with issues without complaining)
Knowledge Sharing (Helping others grow in life and career)
Above and Beyond (Going the extra mile)
The Big Task
You will schedule customer calls and match the right Comfort Consultants to every job & handle customer memberships.
Key Sub Tasks
Learn the business and learn how to prioritize the most urgent customer calls.
Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
Record and report the service calls.
Participate in training so that you grow and develop as a professional.
Contact customers for Membership renewals, expired payments, & scheduling.
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Davis Heating Cooling Plumbing Electric by visiting davisheat.com. When you're ready, please follow the directions at davisheat.com to apply for this position.
Equal Opportunity Employer
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Related keywords
Membership RenewalsCustomer ExperienceSchedulingHVACPlumbingElectricService CallsComfort ConsultantsCustomer Service
Scaling market-leading service brands with a strategic focus on exceptional talent, innovation and delighting customers
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1989
Headquarters
King of Prussia, Pennsylvania
LinkedIn followers
6,636
With market-leading HVAC, Plumbing and Electrical service brands, the 3,000+ team members of Sila Services set the industry’s gold standard for an employee-first culture, great work environments, exceptional career growth opportunities and a collaborative environment of teamwork and results-driven excellence.
Backed by Goldman Sachs, Sila Services’ distinctive strategy focuses on exceptional talent development, commercial excellence, technology innovation, and delivering WOW results to every team member and customer. While we are one of the largest companies in our industry, our goal is not to be the biggest, but rather to be the best. The best place for top talent. The best place for customer satisfaction. The best place for a strong, positive, people-focused culture. The best place for continuous growth of the business and our people.
Offices: 900 E 8th Ave, Suite 106, King of Prussia, Pennsylvania 19406, US
HVACHigh Velocity Air ConditioningGeothermalPlumbingElectricalIndoor Air QualityStandby GeneratorsDrains and SewersWater TreatmentHeating
Scaling market-leading service brands with a strategic focus on exceptional talent, innovation and delighting customers
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1989
Headquarters
King of Prussia, Pennsylvania
LinkedIn followers
6,636
With market-leading HVAC, Plumbing and Electrical service brands, the 3,000+ team members of Sila Services set the industry’s gold standard for an employee-first culture, great work environments, exceptional career growth opportunities and a collaborative environment of teamwork and results-driven excellence.
Backed by Goldman Sachs, Sila Services’ distinctive strategy focuses on exceptional talent development, commercial excellence, technology innovation, and delivering WOW results to every team member and customer. While we are one of the largest companies in our industry, our goal is not to be the biggest, but rather to be the best. The best place for top talent. The best place for customer satisfaction. The best place for a strong, positive, people-focused culture. The best place for continuous growth of the business and our people.
Offices: 900 E 8th Ave, Suite 106, King of Prussia, Pennsylvania 19406, US
HVACHigh Velocity Air ConditioningGeothermalPlumbingElectricalIndoor Air QualityStandby GeneratorsDrains and SewersWater TreatmentHeating