Latham, New York, United States · On-site
$62k–$64k/yr
🌟 Pharmacy Liaison – NY State 🌟 Onsite - Albany, NY (Latham) | Full Time - Monday through Friday, 8AM to 4:30PM EST Shields Health Solutions is seeking a highly motivated, self-starter who is looking for a challenging …
Skills: Interpersonal Communication, Microsoft Office, Patient Care, Medication Adherence Support, Insurance Resolution
New York, New York, United States · Hybrid
$110k–$140k/yr
The Company is seeking someone with strong people management skills and a positive outlook looking for a challenging career with a fast-growing company in the specialty pharmacy management services. The Senior Manager of…
Skills: People Management, Pharmacy Operations, Performance Management, Stakeholder Relationship Management, Coaching and Mentoring
Remote Solely
This position supports Eastern Time Zone operations. Must be flexible to work an 8-hour shift scheduled between 8:00 AM and 7:30 PM ET. Active national pharmacy technician certification required (PTCB or NHA/ExCPT). Job …
Skills: Outbound Calling, Patient Advocacy, Verbal Communication, Rapport Building, Microsoft Excel
Remote Solely
Operations Associate - Engagement Location: Remote The Operations Associate is an integral part of the Shields Health Solutions’ operations team. This individual will support the Engagement Center and their health system…
Skills: Data Management, Operational Planning, KPI Reporting, Project Management, Process Optimization
Remote Solely
Patient Engagement Specialist (Pharmacy Technician) Must have active Washington or Oregon pharmacy technician license AND national pharmacy technician certification (PTCB or NHA) About the Role As a Patient Engagement Sp…
Skills: Medication Refills, Claims Adjudication, Patient Engagement, Data Entry, Clinical Collaboration
Durham, Oregon, United States · On-site
$28/hr–$36/hr
Location: Durham, OR Hours: Monday - Friday 8:30a - 5:00p PST, no weekends Compensation: An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will d…
Skills: Prescription Entry, Pharmaceutical Calculations, Inventory Management, Insurance Resolution, Microsoft Excel
Jacksonville, Florida, United States · On-site
Join our Shields team today! Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a pharmacy technician who will work onsite in a hospital clinic or hospital off…
Skills: Patient Care, Medication Adherence, Insurance Resolution, Financial Assistance Support, Documentation
Remote OK
The Director of Patient Support Center will lead the Prior Authorization and Financial Assistance team. Location: Remote Shields Health Solutions is seeking a dynamic, strategic, and hands-on leader to oversee a key port…
Skills: Executive Presence, Operational Management, Strategic Leadership, Performance Management, Change Management
Remote OK
🌟 Patient Support Supervisor (Specialty Pharmacy) 📍 Location: Remote – supporting Northeast (EST Zone) 🚀 About the Role Shields Health Solutions is seeking a Patient Support Supervisor to lead a high-performing team w…
Skills: Team Leadership, Pharmacy Operations, Prior Authorization, Performance Management, Medication Adherence
Remote OK
Patient Support Supervisor Location: Stoughton and Phoenix Area Preferred (other locations considered based on unique situations) Shields is seeking an experienced person who loves to work with and lead people, has stron…
Skills: Leadership, Pharmacy Management, Prior Authorization, Performance Management, Employee Development
Remote OK
Director of Patient Engagement - Refill management and inbound pharmacy call operations team Location: Remote Shields Health Solutions is seeking a dynamic, strategic, and hands-on leader to oversee a key portion of our …
Skills: Executive Presence, Operational Strategy, Team Leadership, Performance Management, Change Management
Remote Solely
Senior Manager, Revenue Cycle Management – Home Infusion The Senior Manager Revenue Cycle Management – Home Infusion serves as a strategic revenue cycle leader responsible for driving financial performance, operational s…
Skills: Revenue Cycle Management, Home Infusion, Financial Acumen, Data-Driven Decision-Making, Billing
Hybrid
$130k–$140k/yr
Manager, Business Transformation (Healthcare | Specialty Pharmacy | Consulting Backgrounds Welcome) Compensation: $110,000 – $135,000 base + bonus + benefits Location: Remote (U.S.) with travel to Boston, MA Why This Rol…
Skills: Project Management, Cross-functional Leadership, Healthcare Implementation, Stakeholder Management, Process Improvement
Remote Solely
$20/hr–$23/hr
This position supports Eastern Time Zone operations. Must be flexible to work an 8-hour shift scheduled between 8:00 AM and 7:30 PM ET. Active national pharmacy technician certification required (PTCB or NHA/ExCPT). Flue…
Skills: Spanish Fluency, English Fluency, Pharmacy Claim Adjudication, Patient Engagement, Microsoft Excel
Remote OK
Supervisor of Patient Engagement Location: Remote Shields is seeking an experienced person who loves to work with and lead people, has strong management skills, and who is a highly motivated self-starter who is looking f…
Skills: Employee Management, Pharmacy Operations, Performance Management, Coaching, Operational Management
Brookline, Massachusetts, United States · Remote OK
$57k–$68k/yr
Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy …
Skills: Interpersonal Communication, Microsoft Excel, Microsoft Word, Patient Care, Medication Adherence
Remote Solely
Position Summary The Vice President of Training is a strategic leader responsible for designing, implementing, and optimizing training and onboarding programs for regional and centralized operations team members across a…
Skills: Strategic Leadership, Learning & Development, Onboarding, Remote Training Strategy, Virtual Instructor-Led Training
Springfield, Massachusetts, United States · On-site
$120k–$130k/yr
💊 Specialty Pharmacist – Second Shift 📍 Join a high-impact, patient-first pharmacy team | Onsite - Springfield, MA 🕐 Shift: 8-hour shifts between 1:00 PM – 9:30 PM, Monday–Friday 📅 Weekend Rotation: Saturdays or Sund…
Skills: Pharmacology, FDA Regulations, Clinical Best Practices, Medication Therapy Management, Patient Counseling
Remote Solely
💙 Patient Engagement Specialist (Pharmacy Technician) 📍 Remote Opportunity | Patient-Focused Healthcare Support Help Patients Access the Care They Need—One Conversation at a Time Are you a compassionate, detail-oriente…
Skills: Spanish Fluency, Patient Communication, Pharmacy Claim Adjudication, Medication Refill Management, HIPAA Compliance
Fullerton, California, United States · Hybrid
$28/hr–$36/hr
Pharmacotherapy Pharmacy Technician Location: Fullerton, CA The role is remote to start, with the potential for a future hybrid arrangement depending on business needs. Any changes to work location expectations will be c…
Skills: Interpersonal Communication, Phone Skills, Epic, Microsoft Excel, Microsoft Word
Latham, New York, United States • On-site
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Provides integrated support to patients and pharmacists by managing medication adherence and coordinating care within medical center clinics. Responsibilities include educating patients on pharmacy services, resolving insurance issues, and collaborating with hospital clinicians.
Requires a High School Diploma or GED and at least 2 years of experience as a Pharmacy Technician, with CPhT certification preferred. Candidates must be proficient in Microsoft Office and possess strong organizational and communication skills.
Shields Health Solutions is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in specialty pharmacy management services.
✅ Critical to this position is a person who is exceptionally reliable and can work independently and establish strong, credible relationships with patients, clinicians, and internal Shields staff.
Applicants should:
✨ Be reliable and dependable: have reliable transportation, be thorough and organized, be known for conducting consistent follow-through.
✨ Results-oriented with a positive outlook
✨ Focused on high patient quality and service
✨ Detail-oriented with strong administrative/organizational skills
You should be:
🤝 Mature, approachable, professional, and comfortable interacting both in-person and on the phone
🔒 Reliable, tolerant, and determined
💬 An empathetic communicator who can see things from the other person’s point of view
👥 Most importantly, a team player in a close-knit environment
Provides integrated support to patients and pharmacists with a hands-on approach to total quality patient care.
You will:
✔ Work closely with patients to deliver a full continuum of medication adherence support using our tools and applications
✔ Encourage patients of specialty clinics to utilize pharmacy services for superior care
✔ Seamlessly integrate with the clinic team (doctors, nurses, staff) as you’ll be located in one of the medical center clinics
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Elevating Specialty Pharmacy
At Shields, improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Transform your specialty pharmacy into a powerful growth engine and elevate performance where it matters most with Shields — the premier specialty pharmacy accelerator in the country.
Offices: 100 Technology Center Dr, Stoughton, Massachusetts 02072, US
Elevating Specialty Pharmacy
At Shields, improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Transform your specialty pharmacy into a powerful growth engine and elevate performance where it matters most with Shields — the premier specialty pharmacy accelerator in the country.
Offices: 100 Technology Center Dr, Stoughton, Massachusetts 02072, US
