Remote Solely
$19/hr–$22/hr
Patient Engagement Specialist Location: Remote Pay Range: $19.00 - $22.00/ hour - The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law Benefits: Medi…
Skills: Prescription Processing, Claims Adjudication, Patient Communication, Pharmacy Operations, Data Entry
Remote Solely
Patient Engagement Specialist (Pharmacy Technician) About the Role As a Patient Engagement Specialist, you’ll be the voice of support for patients navigating their medication needs. You’ll handle inbound pharmacy calls, …
Skills: Medication Refill Processing, Claims Adjudication, Patient Engagement, Data Entry, Clinical Collaboration
Hyannis, Massachusetts, United States · On-site
$40/hr–$60/hr
Job Summary: **20k sign-on Bonus!** The hours for this opening are: Saturday, 7:00am - 7:30pm Sunday, 7:00am - 7:30pm Monday, 10:00am - 10:30pm 36-paid-40 Can be flexible! Job Description: Who We Are: Shields Health Care…
Skills: MRI scanning, Patient safety, Patient positioning, Intravenous contrast administration, Data entry
Winchester, Massachusetts, United States · On-site
$17/hr–$29/hr
Job Summary: Shields Health Care Group is a leading medical provider in New England, operating in one of the most fascinating business environments today – Healthcare. Our world-class team is made up of innovative thinke…
Skills: Patient safety, Patient interview, Data entry, Room cleaning, Room stocking
Worcester, Massachusetts, United States · On-site
$40/hr–$60/hr
Job Summary: Shields Health Care Group’s MRI Technologists support the integrity of the organization with their commitment to excellence. The MRI technologist will provide a professional, caring atmosphere to all custome…
Skills: MRI Scanning, Patient Safety, Patient Positioning, Intravenous Contrast Administration, ARRT Certification
Hyannis, Massachusetts, United States · On-site
$17/hr–$29/hr
Job Summary: Shields Health Care Group is a leading medical provider in New England, operating in one of the most fascinating business environments today – Healthcare. Our world-class team is made up of innovative thinke…
Skills: Patient care, Medical environment support, Patient safety protocols, Data entry, Interpersonal skills
Lewiston, Maine, United States · On-site
$48/hr–$65/hr
Job Summary: New Rates! 20K Sign-on available! Monday 6-7:30 - CMMC Wednesday - 6-7:30 York Friday 6-7:30 - CMMC Lead Tech with $20k sign on Job Description: What you will do Follow all Shields Health Care Group policies…
Skills: PET Imaging, Nuclear Medicine, Hot Lab Management, IV Starting, Patient Positioning
Shrewsbury, Massachusetts, United States · On-site
$48/hr–$66/hr
Job Summary: The purpose of this position is to provide general nursing care and leadership while working collaboratively with physicians and multidisciplinary caregivers to promote and restore patient's health as they p…
Skills: Peri-operative Care, Patient Assessment, Clinical Protocols, Infection Control, Critical Thinking
Concord, Massachusetts, United States · On-site
$32/hr–$60/hr
Job Summary: In keeping with Shields Health Care commitment to excellence, the PET technologist will provide a professional, caring atmosphere to all customer groups, while maintaining a fast-paced, multi-tasked oriented…
Skills: Nuclear Medicine, PET Imaging, IV Insertion, Patient Care, Radiation Safety
Harwich, Massachusetts, United States · On-site
Job Summary: Various per-diem shifts open at multiple Shields locations! Weekends, shift diffs, incentives!! Don't miss out! Reach out to [email protected] to learn more. Want perm, we have that too- 20k sign on bonuse…
Skills: Nuclear medicine, PET equipment operation, Hot lab responsibilities, IV insertion, Patient safety
Remote Solely
Patient Engagement Specialist Location: Remote (Prefer Phoenix of Stoughton metro areas) Job Description: The Patient Engagement Specialist will be responsible for providing service for inbound pharmacy phone calls and/o…
Skills: Pharmacy technician, Claim adjudication, Customer service, Data entry, Microsoft Office
Worcester, Massachusetts, United States · On-site
$40/hr–$60/hr
Job Summary: Shields Health Care Group’s MRI Technologists support the integrity of the organization with their commitment to excellence. The MRI technologist will provide a professional, caring atmosphere to all custome…
Skills: MRI scanning, Patient safety, Patient positioning, Intravenous contrast administration, Data entry
Concord, Massachusetts, United States · On-site
$17/hr–$29/hr
Job Summary: The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. The shift and location is as…
Skills: Customer service, Data entry, Communication skills, Computer proficiency, Attention to detail
Boston, Massachusetts, United States · On-site
$40/hr–$60/hr
Job Summary: Shields Health Care Group’s MRI Technologists support the integrity of the organization with their commitment to excellence. The MRI technologist will provide a professional, caring atmosphere to all custome…
Skills: MRI scanning, Patient safety, Patient positioning, Intravenous contrast administration, Data entry
Worcester, Massachusetts, United States · On-site
$40/hr–$60/hr
Job Summary: Shields Health Care Group’s MRI Technologists support the integrity of the organization with their commitment to excellence. The MRI technologist will provide a professional, caring atmosphere to all custome…
Skills: MRI scanning, Patient safety, Patient positioning, Intravenous contrast administration, Data entry
Boston, Massachusetts, United States · On-site
$40/hr–$60/hr
Job Summary: Shields Health Care Group’s MRI Technologists support the integrity of the organization with their commitment to excellence. The MRI technologist will provide a professional, caring atmosphere to all custome…
Skills: MRI scanning, Patient safety, Patient positioning, Intravenous contrast administration, Data entry
Dedham, Massachusetts, United States · On-site
$40/hr–$60/hr
Job Summary: Shields Health Care Group’s MRI Technologists support the integrity of the organization with their commitment to excellence. The MRI technologist will provide a professional, caring atmosphere to all custome…
Skills: MRI scanning, Patient safety, Patient positioning, Intravenous contrast administration, Data entry
Lowell, Massachusetts, United States · On-site
$17/hr–$29/hr
Job Summary: Shields Health Care Group is a leading medical provider in New England, operating in one of the most fascinating business environments today – Healthcare. Our world-class team is made up of innovative thinke…
Skills: Patient Care, Medical Assistance, CPR Certification, Interpersonal Skills, Data Entry
Boston, Massachusetts, United States · On-site
$105k–$120k/yr
Strategic Operations Associate Location: Boston Metro Area (Highly preferred) Ideal Backgrounds: Investment Banking, Private Equity, Management Consulting, Corporate Strategy, Strategic Finance, Corporate Development, or…
Skills: Financial modeling, Strategic planning, Business planning, Performance improvement, Project management
Boston, Massachusetts, United States · On-site
$130k–$150k/yr
Location: Boston Metro Area (highly preferred) Ideal Backgrounds: Investment Banking, Private Equity, Management Consulting, Corporate Strategy, Corporate Development, Strategic Finance, M&A, Transaction Advisory, or FP&…
Skills: Financial modeling, Strategic planning, Business case development, Market analysis, Operational excellence
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves managing patient medication refills through inbound and outbound calls and coordinating with pharmacists and providers. Responsibilities include processing prescriptions, resolving claim issues, and updating patient records.
Candidates must have a high school diploma, national CPhT/PTCB certification, and state registration where applicable. Preferred qualifications include 1-3 years of pharmacy technician experience and knowledge of claims adjudication.
Location: Remote
Pay Range: $19.00 - $22.00/ hour - The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law
Benefits: Medical, Dental, Vision, 401(k) with company match, Paid Holidays, Paid Time Off, Paid Parental Leave, and more.
About the Role:
As a Patient Engagement Specialist, you will help patients manage their medications. You will answer calls, make refill calls, and guide patients through the refill process. You’ll work closely with pharmacists, providers, and care teams to make sure patients get the support they need.
What You’ll Do:
• Answer inbound and/or outbound patient and pharmacy calls
• Call patients to schedule and complete medication refills
• Help process prescriptions and resolve claim issues
• Check prescription status and update patient records
• Work with pharmacists and providers to clarify orders
• Provide friendly, helpful support to patients and partners
• Use systems to track work and keep information up to date
• Other duties and/or responsibilities may apply
What We’re Looking For:
• Pharmacy Technician experience (1–3 years preferred)
• High school diploma or GED
• Pharmacy Technician state registration (required where applicable)
• National certification (CPhT/PTCB) required
• Knowledge of prescription processing or claims adjudication (preferred)
• Strong communication and phone skills
• Comfortable speaking with patients and care teams daily
• Organized, detail-oriented, and dependable
• Able to learn new systems quickly
Minimum Remote Role Expectations:
• Remote role (must have reliable high-speed internet and a quiet workspace)
• Two monitors required (provided by company)
• Monday–Friday schedule, may start as early as 7:45 AM EST
• Occasional overtime may be needed
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Elevating Specialty Pharmacy
At Shields, improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Transform your specialty pharmacy into a powerful growth engine and elevate performance where it matters most with Shields — the premier specialty pharmacy accelerator in the country.
Offices: 100 Technology Center Dr, Stoughton, Massachusetts 02072, US
Elevating Specialty Pharmacy
At Shields, improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Transform your specialty pharmacy into a powerful growth engine and elevate performance where it matters most with Shields — the premier specialty pharmacy accelerator in the country.
Offices: 100 Technology Center Dr, Stoughton, Massachusetts 02072, US
