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Full-time
high school, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) With Match, 4 Weeks PTO, 10 Paid Holidays
Posted 29d ago
~40 hrs/week
Responsibilities
The role involves managing specialty medication refills through inbound and outbound calls and accurate data entry. The technician will coordinate with pharmacists and clinicians to clarify orders and troubleshoot insurance claim rejections.
Requirements
Requires an active Texas Pharmacy Technician License, CPhT certification, and a High School Diploma or GED. Candidates must have at least 2 years of experience as a pharmacy technician and proficiency in Microsoft Office tools.
Full job description
Join our Shields team today!
Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.
$1,000 Sign On Bonus! Plus potential Quarterly Bonus incentives!
Schedule: In Office, Monday - Friday, 9:00AM - 6:00PM (potential for hybrid schedule)
Active Texas Pharmacy Technician License AND National Pharmacy Technician Certification Required.
What You’ll Do:
Provide compassionate, knowledgeable assistance to patients, providers, and staff.
Make outbound refill calls and process requests promptly.
Answer and triage incoming pharmacy calls.
Clarify prescription orders with pharmacists or clinicians.
Coordinate medication refills and complete accurate data entry.
Assist with claim adjudication and troubleshoot rejected claims.
What You’ll Get:
Medical, dental, and vision insurance starting day one
401(k) with match, 4 weeks PTO, 10 paid holidays
Paid parental leave, short-term disability, and professional development
Access to employee resource groups and wellness programs
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [email protected].
At Shields, improving lives and elevating performance are at
the heart of everything we do. That’s why more health system
leaders trust Shields to elevate access, outcomes and growth
within specialty pharmacy — delivering value throughout the
entire health system. Transform your specialty pharmacy into a
powerful growth engine and elevate performance where it
matters most with Shields — the premier specialty pharmacy
accelerator in the country.
Offices: 100 Technology Center Dr, Stoughton, Massachusetts 02072, US
At Shields, improving lives and elevating performance are at
the heart of everything we do. That’s why more health system
leaders trust Shields to elevate access, outcomes and growth
within specialty pharmacy — delivering value throughout the
entire health system. Transform your specialty pharmacy into a
powerful growth engine and elevate performance where it
matters most with Shields — the premier specialty pharmacy
accelerator in the country.
Offices: 100 Technology Center Dr, Stoughton, Massachusetts 02072, US