Mountain View, California, United States · On-site
$143k–$243k/yr
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le…
Skills: Lucene, Solr, Elasticsearch, OpenSearch, Vector Databases
City of Albany, New York, United States · Remote OK
$114k–$189k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: SaaS Sales, Cybersecurity Sales, Account Planning, Territory Planning, C-Suite Relationship Management
Ottawa, Ontario, Canada · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: SaaS Sales, Cybersecurity Sales, Account Planning, C-Level Relationship Management, Territory Planning
Santa Clara, California, United States · Remote OK
$279k–$488k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: AI Evaluation, Platform Engineering, LLM-as-judge, Benchmarking Frameworks, PyTorch
New York, New York, United States · Remote OK
$139k–$230k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: AI Integration, Solution Sales, Account Planning, Digital Transformation, ROI Analysis
New York, New York, United States · Remote OK
$139k–$230k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: AI Integration, Solution Sales, Account Planning, ROI Analysis, Digital Transformation Strategy
Mumbai, Maharashtra, India · On-site
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Pre-sales Solution Consulting, Sales Engineering, ServiceNow Platform, Cloud Software Solutions, AI Integration
Dublin, Leinster, Ireland · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Prospecting, Outreach, Lead Qualification, Relationship Building, Communication Skills
Mumbai, Maharashtra, India · On-site
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: SaaS Sales, Account Planning, C-suite Relationship Management, Territory Planning, Sales Forecasting
Mumbai, Maharashtra, India · On-site
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Enterprise Software Sales, AI Transformation, Account Strategy, Stakeholder Management, ROI Analysis
Mumbai, Maharashtra, India · On-site
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Enterprise Software Sales, AI Transformation, Account Strategy, Stakeholder Management, ROI Analysis
Melbourne, Victoria, Australia · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: AI, ServiceNow, Workflow Automation, Integrations, Consultative Workshops
New York, New York, United States · Remote OK
$138k–$241k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: API-based Systems Integration, LLM Systems Design, Prompt Engineering, Context Engineering, Data Modeling
New York, New York, United States · Remote OK
$138k–$241k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: API-based Systems Integration, LLM-based Systems Design, Prompt Engineering, Context Engineering, Data Modeling
Mountain View, California, United States · On-site
Company Description Who we are Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to …
Skills: Distributed Systems, Python, Go, Asyncio, DynamoDB
San Diego, California, United States · Remote OK
$140k–$245k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Strategic Sourcing, Category Management, Contract Negotiation, Procurement, Financial Analysis
Washington, District of Columbia, United States · Remote OK
$126k–$209k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Territory Planning, Business Development, Sales Strategy, Account Management, Product Demonstrations
Santa Clara, California, United States · Hybrid
$221k–$387k/yr
Company Description Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an orga…
Skills: Distributed Systems Architecture, Cloud-Native Design, API Design, Graph Technologies, Data Pipeline Infrastructure
Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le…
Skills: Program Management, Strategic Leadership, Stakeholder Engagement, SaaS Platform Management, AI Integration
Pozuelo de Alarcón, Community of Madrid, Spain · Hybrid
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le…
Skills: Program Management, Strategic Leadership, Stakeholder Engagement, SaaS Platform Management, AI Integration
Mountain View, California, United States • On-site
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Build and maintain the infrastructural substrate for an agentic search platform, including index engines and ingestion pipelines. Develop hybrid indexing technology and multi-modal capabilities to enable agents to discover resources across heterogeneous enterprise data.
Requires a BS or MS in Computer Science (PhD preferred) and at least 2 years of industry experience. Proficiency in search technologies like Lucene, Solr, Elasticsearch, or OpenSearch is mandatory.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Contribute to the org-wide shift from product-specific search solutions to a composable, agent-native infrastructure foundation that agents and applications build on to locate, search, discover, and recommend resources across heterogeneous enterprise data.
This is a highly collaborative, in-person role, working cross-functionally with Search Ranking, ML, and Platform engineering teams to deliver robust, production-grade agentic search capabilities.
Base Salary Range: $143,200 - $243,000
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
