Petah Tikva, Center District, Israel · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Product Security, Application Security, Penetration Testing, Vulnerability Research, Java
Staines-upon-Thames, England, United Kingdom · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: SaaS Sales, Account Planning, Territory Planning, C-Suite Relationship Management, Business Development
Gurgaon, Haryana, India · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Presales, Solution Consulting, AI Strategy, Executive Communication, Enterprise Software
Chiyoda, Japan · On-site
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: AI Integration, Technical Governance, Enterprise Architecture, Cloud Application Technology, Consulting
West Palm Beach, Florida, United States · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: PostgreSQL, MariaDB, Linux Performance Analysis, Root Cause Analysis, Database Tuning
Santa Clara, California, United States · Remote OK
$166k–$290k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: PostgreSQL, MariaDB, Linux Performance Analysis, Root Cause Analysis, Database Tuning
Gibsonton, Florida, United States · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Enterprise Software Sales, Cybersecurity Sales, Account Planning, Territory Planning, Classified Procurement
Gibsonton, Florida, United States · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: SaaS Sales, Account Planning, Territory Planning, C-Suite Relationship Management, Deal Negotiation
Santa Clara, California, United States · Hybrid
$127k–$188k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Enterprise Software Sales, Account Planning, Territory Planning, C-Suite Relationship Management, SaaS License Model
Santa Clara, California, United States · Remote OK
$221k–$387k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Product Strategy, Consumption-Based Pricing, Agentic AI, Platform Architecture, Monetization Strategy
Chicago, Illinois, United States · Hybrid
$150k–$262k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: ServiceNow Platform Engineering, Platform Architecture, Performance Tuning, JavaScript, Java
San Diego, California, United States · Remote OK
$162k–$284k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Brand Identity, Design Systems, People Management, Creative Direction, Brand Architecture
Kirkland, Washington, United States · Remote OK
$201k–$352k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Product Security Incident Response, Source Code Auditing, Java, JavaScript, Python
Kirkland, Washington, United States · Remote OK
$201k–$352k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Product Security Incident Response, Source Code Auditing, Java, JavaScript, Python
Kirkland, Washington, United States · Remote OK
$161k–$274k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Okta, SailPoint IIQ, Python, IAM, REST API
Kirkland, Washington, United States · Remote OK
$161k–$274k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Okta, SailPoint IIQ, Python, IAM, REST API
Santa Clara, California, United States · Hybrid
$191k–$334k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Java, Python, Kubernetes, Distributed Systems, Microservices Architecture
Gibsonton, Florida, United States · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Enterprise Software Sales, Cybersecurity Sales, Account Planning, Territory Planning, Pipeline Management
San Diego, California, United States · Remote OK
$114k–$189k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: SaaS Sales, Cybersecurity Sales, Account Planning, C-Suite Relationship Management, Territory Planning
Mountain View, California, United States · On-site
$167k–$291k/yr
Company Description Moveworks Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to q…
Skills: Platform Engineering, API Design, Distributed Systems, Python, Go
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Lead the technical execution of the bug bounty program by reproducing vulnerabilities, performing root cause analysis, and verifying fixes. Act as the primary technical contact for external researchers and mentor junior engineers on triage standards.
Requires 8+ years of experience in product or application security with deep expertise in web vulnerability exploitation and risk scoring. Must be fluent in Java, JavaScript, and Python with exceptional written communication skills for researcher engagement.
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
ServiceNow seeks a Staff Product Security Engineer to serve as the technical core of our bug bounty program within the Product Security Incident Response Team (PSIRT). This is the senior engineer who owns bug bounty reports from intake through resolution: reproducing and validating the vulnerability, assessing its severity, and seeing it through to a verified fix.
The work is deeply technical. Reproducing a vulnerability is only the starting point. From there you read the underlying code, identify root cause, and either propose the fix or design it alongside engineering before confirming it holds. You are also the person researchers deal with directly, which makes clear, credible communication as central to the role as the technical analysis itself.
As one of the most senior engineers on the team, you will set the standard for how triage is done and mentor earlier-career engineers. Beyond the bug bounty queue, you will conduct variant hunts, perform original platform security research, lead major product security incidents, and run forensic postmortems when a significant issue reaches production.
Key Responsibilities
Triage and Resolve Bug Bounty Reports
Own Researcher and Stakeholder Communication
Mentor the Team and Raise Triage Standards
Lead Advanced Security Work Beyond Triage
8+ years of hands-on experience in product security, application security, penetration testing, or vulnerability research. Depth of expertise matters more than years.
Expertise in:
Code and development fluency:
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
