West Palm Beach, Florida, United States · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Project Management, Product Release Management, SaaS Business Processes, Pricing Operations, Cross-functional Leadership
New York, New York, United States · Hybrid
$191k–$334k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Engineering Management, Automated Testing Framework, AI/ML Integration, System Design, CI/CD
San Francisco, California, United States · Hybrid
$191k–$334k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Engineering Management, Automated Testing Framework, AI/ML Integration, System Design, CI/CD
Santa Clara, California, United States · Hybrid
$167k–$291k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: LLM Evaluation, People Management, Model Benchmarking, Coding Agent Architecture, Java
Atlanta, Georgia, United States · Remote OK
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le…
Skills: CRM Sales, Enterprise Account Management, Transportation & Logistics Industry Expertise, AI Integration, Demand Generation
San Diego, California, United States · Hybrid
$172k–$301k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Java, Compiler Design, Runtime Systems, JIT/AOT Compilation, Memory Management
Toronto, Ontario, Canada · Remote OK
$68k–$200k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Cybersecurity Sales Leadership, C-Level Negotiation, Sales Strategy, Team Recruitment, Coaching And Mentoring
San Diego, California, United States · Remote OK
$90k–$149k/yr
Company Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity…
Skills: Sales Leadership, Pipeline Generation, B2B Technology Sales, Cybersecurity Knowledge, Salesforce.com
Tysons, Virginia, United States · Hybrid
$64k–$99k/yr
Company Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity…
Skills: Lead Generation, Outbound Prospecting, Cold Calling, Social Selling, Salesforce
Tysons, Virginia, United States · Hybrid
$64k–$99k/yr
Company Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity…
Skills: Lead Generation, Outbound Prospecting, Cold Calling, Social Selling, Salesforce
Tysons, Virginia, United States · Hybrid
$64k–$99k/yr
Company Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity…
Skills: Lead Generation, Outbound Prospecting, Cold Calling, Social Selling, Salesforce
San Diego, California, United States · Hybrid
$58k–$89k/yr
Company Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity…
Skills: Lead Generation, Outbound Prospecting, Cold Calling, Social Selling, Salesforce
Charlotte, North Carolina, United States · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Financial Modeling, Strategic Consulting, Executive Presentation, Value Narrative Development, Financial Services Industry Expertise
San Diego, California, United States · Remote OK
$172k–$301k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Product Management, SaaS, Source-to-Pay (S2P), AI Integration, Roadmap Execution
San Diego, California, United States · Remote OK
$172k–$301k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Product Management, TypeScript, SDK Design, CLI Development, AI Agent Integration
Charlotte, North Carolina, United States · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Sales Strategy, C-Suite Engagement, Value Realization, Strategic Planning, Cross-functional Collaboration
Raleigh, North Carolina, United States · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Go-To-Market Strategy, Pharmaceutical Industry Expertise, Executive Engagement, Pipeline Creation, Life Sciences
Austin, Texas, United States · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Go To Market Strategy, Insurance Industry Expertise, Pipeline Management, C-suite Engagement, Consultative Selling
Staines-upon-Thames, England, United Kingdom · Hybrid
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers a…
Skills: Pre-sales, Solution Consulting, AI Governance, AI Observability, Risk Management
Staines-upon-Thames, England, United Kingdom · Hybrid
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers a…
Skills: Pre-sales Solution Consulting, GRC, SecOps, Third Party Risk Management, Operational Resilience
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage the end-to-end operational readiness of new commercial models and product pricing for major releases. Partner with cross-functional teams to drive requirements gathering, testing, and the implementation of pricing frameworks.
Requires 8+ years of project management experience with a proven track record in SaaS product release management. Candidates must possess strong analytical skills and the ability to lead diverse, matrixed teams in a fast-paced environment.
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
ServiceNow is seeking an exceptional Pricing Operations Manager to drive commercial readiness across the ServiceNow product portfolio. In this role, you will manage the end-to-end operational readiness of new commercial models and product, pricing setup for major releases and interim updates. This would include building a plan covering cross-functional teams and working with SMEs within teams to drive requirements gathering, acceptance testing, policy documentation, enablement, and launch. You will partner closely with Pricing Strategy and Operations, Business Units, Digital Technologies Team, Order To Cash, Revenue and Finance teams to operationalize the commercial models and new product launches.
What you get to do in this role:
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
