Virginia Beach, Virginia, United States · Hybrid
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara Health is currently seeking a full-time remote Customer Service Representative. Position Status: Full-time, Day Shift Position Location: This is a r…
Skills: Customer Service, Data Entry, Scheduling, Epic Beaker, Call Center Operations
Woodbridge, Virginia, United States · On-site
City/State Woodbridge, VA Work Shift First (Days) Overview: Overview Assess, plan, organize, and participate in rehabilitative programs that improve functional mobility, relieve pain, and improve or correct disabling con…
Skills: Rehabilitative Programming, Functional Mobility Improvement, Pain Relief, Patient Education, Clinical Supervision
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Rotating Overview: Performs direct and indirect patient care activities for mental health patients, including technical duties in support of the delivery of nursing care and under superv…
Skills: Patient Care, Milieu Management, Group Facilitation, Clinical Support, Nursing Support
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift First (Days) Overview: The Director, Emergency Department will serve as mentor by role modeling a professional practice consistent with organization goals, customer service, clinical eff…
Skills: Healthcare Leadership, Emergency Nursing, Budget Management, Strategic Planning, Clinical Effectiveness
Virginia Beach, Virginia, United States · On-site
City/State Virginia Beach, VA Work Shift Rotating Overview: Sentara Princess Anne Hospital Guest Services is hiring a Guest Relations Rep.Shift/Hours: Rotating Shifts, working every other weekend from 2:30 p.m. to 8 p.m.…
Skills: Customer Service, Patient Relations, Data Entry, Conflict Resolution, Patient Escorting
Norfolk, Virginia, United States · Hybrid
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara Health Plans is hiring an Integrated Nurse Case Manager/RN/Maternity/OBGYN for Virginia Beach, Norfolk, Chesapeake, Suffolk and Portsmouth, VA and t…
Skills: Case Management, Clinical Assessments, Care Planning, Maternity Care, OBGYN Nursing
Virginia Beach, Virginia, United States · Hybrid
City/State Virginia Beach, VA Work Shift First (Days) Overview: Talent Acquisition Specialist – Nurse Recruitment Location: Hampton Roads, Virginia (Remote with occasional onsite requirements) Are you passionate about co…
Skills: Full Lifecycle Recruitment, Sourcing, Candidate Screening, Interviewing, Talent Pipeline Building
Suffolk, Virginia, United States · On-site
City/State Suffolk, VA Work Shift Rotating Provider Specialty Hospital Medicine Overview: Sentara Medical Group has a full-time Day position available for an Acute Care Advanced Practice Provider to join the Hospital Med…
Skills: Hospital Medicine, Acute Care, Patient Rounding, Epic EHR, Vent Management
Virginia Beach, Virginia, United States · On-site
City/State Virginia Beach, VA Work Shift Rotating Provider Specialty Hospital Medicine Overview: FLEX DAY Rate $160 FLEX NIGHT Rate $174 Responsible for providing direct inpatient clinical care and managing medical probl…
Skills: Inpatient Clinical Care, Medical Problem Management, Interdisciplinary Team Leadership, General Adult Medicine, Internal Medicine Consults
Elizabeth City, North Carolina, United States · On-site
City/State Elizabeth City, NC Work Shift First (Days) Overview: Ask me about our $10,000 sign on bonus! Overview Assess, plan, organize, and participate in rehabilitative programs that improve functional mobility, reliev…
Skills: Rehabilitative Programming, Functional Mobility Improvement, Pain Relief, Patient Education, Caregiver Education
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara Norfolk General Hospital in Norfolk, VA is hiring a lab tech to work full time or Part Time nights in the core lab. (2315-0715) Sign on bonus …
Skills: Laboratory Testing, Result Interpretation, Documentation, Equipment Maintenance, Instrument Calibration
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Heart Hospital located on the campus of Sentara Norfolk General Hospital is seeking a Registered Nurse for the Cardiac Cath Holding Recovery Unit. This pos…
Skills: Cardiac Nursing, Acute Care, ICU Nursing, PACU Nursing, Cath Lab Recovery
Charlottesville, Virginia, United States · On-site
$65/hr–$70/hr
City/State Charlottesville, VA Work Shift First (Days) Overview: SENTARA MARTHA JEFFERSON HOSPITAL CHARLOTTESVILLE, VIRGINIA REGISTERED NURSE HOSPITAL FLOAT WITH Med/surg AND STEPDOWN EXPERIENCE (see below for experience…
Skills: Nursing Process, Patient Assessment, Medication Administration, Critical Thinking, Med/Surg Nursing
Virginia, United States · Remote OK
City/State Norfolk, VA Work Shift First (Days) Overview: The Director, Actuarial – Government Programs will lead actuarial pricing, financial performance insights, and strategic analytics across SHP’s Medicare and Medica…
Skills: Actuarial Pricing, Financial Forecasting, Medicare Advantage, Medicaid, Regulatory Compliance
Centerville, Iowa, United States · On-site
City/State Virginia Beach, VA Work Shift Swing Shift Overview: Sentara Urgent Care Centerville is now hiring a Part-Time Radiology Technologist in Virginia Beach, Va! **All Qualified Candidates May Receive a Sign-On Bonu…
Skills: Radiological Imaging, Patient Positioning, Radiation Equipment Operation, Electronic Radiology Systems, Phlebotomy
Harrisonburg, Virginia, United States · On-site
City/State Harrisonburg, VA Work Shift Swing Shift Overview: Sentara Urgent Care Harrisonburg is now hiring a Part-Time Radiology Technologist! **All Qualified Candidates May Receive a Sign-On Bonus! ** Hours: Mon--Fri, …
Skills: Radiological Imaging, Patient Positioning, Radiation Equipment Operation, Electronic Radiology Systems, Phlebotomy
Wards Corner, North Carolina, United States · On-site
City/State Norfolk, VA Work Shift Swing Shift Overview: Sentara Urgent Care Wards Corner is now hiring a Part-Time Radiology Technologist in Norfolk, Va! **All Qualified Candidates May Receive a Sign-On Bonus! ** Hours: …
Skills: Radiological Imaging, Patient Positioning, Radiation Equipment Operation, Electronic Radiology Systems, Phlebotomy
Ipswich, Massachusetts, United States · On-site
City/State Virginia Beach, VA Work Shift Swing Shift Overview: Sentara Urgent Care Little Neck is now hiring a Part-Time Radiology Technologist in Virginia Beach, Va! **All Qualified Candidates May Receive a Sign-On Bonu…
Skills: Radiological Imaging, Patient Positioning, Radiation Equipment Operation, Electronic Radiology Systems, Phlebotomy
Newport News, Virginia, United States · On-site
City/State Newport News, VA Work Shift Rotating Overview: Sentara Vascular Specialists is now hiring a Full-Time Vascular Lab Technologist (Medical Sonographer) in Newport News, VA! Hours: Full-Time, Day Shift, Mon-Fri O…
Skills: Non-invasive Vascular Testing, Medical Sonography, Clinical Assessment, Preliminary Interpretation, Vascular Testing Procedures
Elizabeth City, North Carolina, United States · On-site
City/State Elizabeth City, NC Work Shift Swing Shift Overview: Sentara Urgent Care Elizabeth City is now hiring a Part-Time Radiology Technologist in Elizabeth City, NC! **All Qualified Candidates May Receive a Sign-On B…
Skills: Radiological Imaging, Patient Positioning, Radiation Equipment Operation, Electronic Radiology Systems, Phlebotomy
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Handle incoming calls to resolve inquiries regarding member eligibility, prescription benefits, and claim payments. Manage patient services including billing updates, payment plans, and scheduling.
Requires a high school diploma and two years of experience in customer service, data entry, and scheduling. Familiarity with Epic Beaker and high-volume call center experience is preferred.
Sentara Health is currently seeking a full-time remote Customer Service Representative.
Position Status: Full-time, Day Shift
Standard Working Hours: Must be able to work between the hours of 8:00AM to 4:30PM
The Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling.
· High school diploma or equivalent Required
· Two years of customer service experience required
· Previous data entry experience required
· Prior scheduling experience required
· Familiar with Epic beaker preferred
· Experience in a high-volume call center preferred
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, including 10 hospitals with the prestigious Magnet®️ recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as "America’s Best-In-State Employer” (2024), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020), and named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018). Like us on Facebook at www.facebook.com/sentarahealth Follow us on Instagram at @SentaraHealth
Offices: 1300 Sentara Park, Virginia Beach, Virginia 23464, US
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, including 10 hospitals with the prestigious Magnet®️ recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as "America’s Best-In-State Employer” (2024), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020), and named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018). Like us on Facebook at www.facebook.com/sentarahealth Follow us on Instagram at @SentaraHealth
Offices: 1300 Sentara Park, Virginia Beach, Virginia 23464, US
