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Full-time
high school, bachelor degree
Medical insurance, Vision insurance, Dental insurance, 401k with company match, Paid time off, Company holidays
Posted 8d ago
~40 hrs/week
Responsibilities
The Customer Dispatch Coordinator is responsible for evaluating drivers to ensure operational needs are met while maintaining high customer service and on-time delivery standards. They also manage driver performance, coordinate equipment maintenance, and facilitate communication between customers and drivers.
Requirements
Candidates must have a high school diploma or GED and at least 5 years of relevant experience in transportation operations, dispatch, and customer service. Proficiency in team-oriented environments and strong organizational skills are required, with preference given to those with a bachelor's degree and TMS software experience.
Full job description
YOUR OPPORTUNITY
We have an exciting Customer Dispatch opportunity in Seaboard Transport Inc. at our Merriam, KS office. The Customer Dispatch is responsible for the evaluation of company drivers and owner-operator drivers to ensure needs are met while maintaining a high level of customer service and on-time delivery.
ABOUT US
At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh® pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. Our commitment to sustainability is reflected in our renewable gas projects on our farms creating renewable energy. Owned by Seaboard Corporation, a Fortune 500 company, and nominated as one of the “Best Places to Work” by Kansas City’s Business Journal, we have a dynamic culture where our employees can contribute and understand why they matter.
RESPONSIBILITIES
Maximize truck utilization and reduce driver turnover.
Responsible for gathering, evaluating and reporting information as needed. Evaluates and makes recommendations for reequipment requirements.
Communicate with vehicle maintenance manager and personnel on specific tractor or trailer equipment maintenance and repair as needed.
Communicates and monitors performance on all loads with drivers, manages drivers home time.
Communication between customer and driver ensuring the successful handoff or pickup of product
Reports to the Customer Dispatch Manager
CORE COMPETENCIES FOR SUCCESS IN ALL ROLES:instills trust, communicates effectively, action-oriented, ensures accountability, and drives results.
QUALIFICATIONS
Required:
High School or GED.
5+ years of relevant experience in transportation operations including dispatch and customer service experience.
Highly organized and ability to prioritize multiple tasks.
Experience working in a team-oriented and collaborative environment.
Preferred:
Bachelor’s Degree, preferred.
Experience with TMS software.
PowerPro
PeopleNet
SCHEDULE
Monday-Friday 730AM-530PM, with monthly on call-The hours and days of work can change and are established by departmental needs and at the discretion of management. After-hours, weekly on-call rotation and overnight travel as requested.
WORK ENVIRONMENT
The physical and work demands listed here represent those an employee should possess to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Primarily an office environment.
The noise level in the work environment is dependent on which environment you are in.
Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual, or any other status protected by law.
At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. Together, more than 5,000 employees in five states work in our farms, feed mills, and processing plant, to produce Prairie Fresh® pork, ensuring the well-being of our animals, the environment, our employees and the communities we call home.
Offices: 9000 W. 67th St, Suite 200, Merriam, KS 66202, US · 2700 Cactus Drive, Guymon, OK 73942, US · 2801 Hurliman Road, Guymon, OK 73942, US · 3247 US-54, Guymon, Oklahoma 73942, US
At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. Together, more than 5,000 employees in five states work in our farms, feed mills, and processing plant, to produce Prairie Fresh® pork, ensuring the well-being of our animals, the environment, our employees and the communities we call home.
Offices: 9000 W. 67th St, Suite 200, Merriam, KS 66202, US · 2700 Cactus Drive, Guymon, OK 73942, US · 2801 Hurliman Road, Guymon, OK 73942, US · 3247 US-54, Guymon, Oklahoma 73942, US