Washington, District of Columbia, United States · Hybrid
$187k–$234k/yr
Engagement Manager (Computer Vision), Public Sector Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-g…
Skills: Stakeholder Management, Computer Vision, ML Operations, Program Leadership, Customer Relationship Management
San Francisco, California, United States · On-site
$265k–$331k/yr
Scale is powering the generative AI wave — from the world-class data fueling frontier AI models and autonomous systems to the enterprise AI applications turning breakthroughs into business outcomes. AI is rapidly changin…
Skills: Commercial Agreements, Data Licensing, Intellectual Property, Contract Negotiation, Legal Risk Assessment
London, England, United Kingdom · On-site
Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, perso…
Skills: Back-end Systems, Data Storage, Streaming Systems, Data Warehousing, MongoDB
San Francisco, California, United States · On-site
$225k–$281k/yr
As Head of Engagement Management, you will own account management and growth strategy for one or several of Scale’s most strategic GenAI customers, working across GTM, ML, finance, and Delivery Operations teams to develo…
Skills: Account Management, Growth Strategy, Team Leadership, Customer Relationship Management, Demand Generation
Washington, District of Columbia, United States · On-site
$150k–$227k/yr
As a Field Engineer on our federal AI projects, you'll work directly with our largest public sector customers to make sure their experience with Scale's technology is smooth and successful. You'll help these customers bu…
Skills: Python, JavaScript, API Integration, Data Pipeline Design, Project Management
Washington, District of Columbia, United States · On-site
$149k–$342k/yr
We are seeking a highly technical Infrastructure Security Engineer to join our Public Sector Infrastructure & Security team. Our Infrastructure Security Engineers ensure the security and integrity of our platform. You wi…
Skills: Cloud security, Infrastructure automation, AWS, Azure, GCP
Ciudad de México, Mexico · On-site
Scale is growing and so is our People Team! We’re looking for an HR Manager in Mexico who is passionate about building thoughtful, streamlined, employee lifecycle processes that support the employee experience. You will …
Skills: Employee Lifecycle Management, Mexico Federal Labor Law, Workers Compensation, Performance Management, Compliance
London, England, United Kingdom · On-site
Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, perso…
Skills: Identity And Access Management, Authentication, Authorization, SSO, MFA
San Francisco, California, United States · Hybrid
$162k–$270k/yr
Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We’re looking for a hands-on Engineering Manager to lead a …
Skills: Engineering Management, Backend Systems Design, Distributed Systems, Machine Learning Infrastructure, Generative AI
Ciudad de México, Mexico · On-site
Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational lead…
Skills: People Management, Performance Management, Coaching, Escalation Management, Zendesk
San Francisco, California, United States · On-site
$142k–$177k/yr
Scale AI's Advisory practice is the most forward-leaning bet in our go-to-market motion. We're not waiting for clients to hand us a scope — we get in front of the decision, shape the right AI problems before a build begi…
Skills: AI Strategy, Market Research, Impact Sizing, Structured Problem Solving, Executive Communication
San Francisco, California, United States · On-site
$207k–$259k/yr
Scale AI's Advisory practice is the most forward-leaning bet in our go-to-market motion. We're not waiting for clients to hand us a scope — we get in front of the decision, shape the right AI problems before a build begi…
Skills: AI Strategy, Enterprise Transformation, Client Relationship Management, Workshop Facilitation, Strategic Storytelling
Ciudad de México, Mexico · On-site
Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — …
Skills: Instructional Design, Curriculum Development, Quality Assurance, Team Leadership, Onboarding
San Francisco, California, United States · On-site
$180k–$225k/yr
AI Infrastructure Engineer - Agent Sandbox Platform As a Software Engineer on the AI Infrastructure team, you'll help build and evolve our agent sandboxing platform — the secure, high-performance code execution layer pow…
Skills: Linux Internals, Containerization, Virtualization, Go, Rust
London, England, United Kingdom · On-site
As a Technical Program Manager for the Platform team, you will partner with engineering teams to directly accelerate the development and maturity of the Scale Generative AI Platform (SGP). We are looking for a TPM who ha…
Skills: Technical Program Management, Distributed Systems, Cloud Infrastructure, Kubernetes, Generative AI Infrastructure
Washington, District of Columbia, United States · On-site
$150k–$259k/yr
Senior Data Engineer, Public Sector As a Data Engineer for the Public Sector business unit, you will build Scale's analytical and business-intelligence infrastructure. Scale's customers process millions of tasks through …
Skills: Data Modeling, SQL, Relational Databases, Python, R
San Francisco, California, United States · On-site
$181k–$226k/yr
Scale AI is the data engine for the entire AI industry. Our mission is to accelerate the development of AI applications by providing organizations with the high-quality data they need. The Physical AI team at Scale is fo…
Skills: Program Management, Cross-Functional Leadership, Robotics, Technical Architecture Review, Risk Mitigation
London, England, United Kingdom · On-site
Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and…
Skills: Python, Javascript, Typescript, SQL, Kubernetes
Los Angeles, California, United States · Hybrid
$203k–$254k/yr
Scale is building AI for the world’s most important decisions. From the front lines of national defense to the core of global enterprise, we provide the data engine and agentic infrastructure that powers the next generat…
Skills: Enterprise IT Sales, Business Development, Defense Contracting, Account Management, Strategic Planning
San Francisco, California, United States · On-site
$252k–$315k/yr
Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignm…
Skills: Javascript, Typescript, Sql, Kubernetes, Aws
Washington, District of Columbia, United States • Hybrid
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Lead the delivery of computer vision workflows for national security customers by managing account plans and day-to-day execution. Coordinate between customers and engineering teams to scope and refine AI/ML use cases for government applications.
Requires an active TS/SCI clearance and 3+ years of experience in stakeholder management or customer-facing roles delivering enterprise solutions. Candidates must possess a deep understanding of ML operations and structured problem-solving skills.
Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade computer vision solutions and delivering them into operational use cases that matter.
We’re hiring an Engagement Manager (EM) to lead and coordinate delivery of computer vision workflows for a national security customer. As an EM on our public sector delivery team, you will own or support a customer account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Making AI work since 2016
Scale’s mission is to develop reliable AI systems for the world’s most important decisions. We provide the high-quality data and full-stack technologies that power the world’s leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. The Scale Generative AI Platform allows customers to build, evaluate, and control advanced AI agents and applications that continuously improve. The Scale Data Engine provides the technology to collect, curate, and annotate high-quality datasets. Through our Scale Labs, we test models with rigorous benchmarks and novel research to ensure breakthroughs translate into systems people can trust. Scale powers the most advanced LLMs and generative models in the world through RLHF, data generation and model evaluation. We work with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
Offices: 303 2nd St, South Tower, 5th FL, San Francisco, California 94107, US
Making AI work since 2016
Scale’s mission is to develop reliable AI systems for the world’s most important decisions. We provide the high-quality data and full-stack technologies that power the world’s leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. The Scale Generative AI Platform allows customers to build, evaluate, and control advanced AI agents and applications that continuously improve. The Scale Data Engine provides the technology to collect, curate, and annotate high-quality datasets. Through our Scale Labs, we test models with rigorous benchmarks and novel research to ensure breakthroughs translate into systems people can trust. Scale powers the most advanced LLMs and generative models in the world through RLHF, data generation and model evaluation. We work with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
Offices: 303 2nd St, South Tower, 5th FL, San Francisco, California 94107, US
