Tempe, Arizona, United States · Hybrid
Requisition ID: 19853 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Qualitative Research, Quantitative Research, Market Segmentation, Statistical Analysis, Data Analysis
Tempe, Arizona, United States · On-site
Requisition ID: 20384 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Artificial Intelligence, Machine Learning, AI Governance, Data Engineering, Data Science
Mesa, Arizona, United States · On-site
Requisition ID: 20380 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Civil Engineering Design, Structural Analysis, Dam Safety, Condition Assessment, Project Management
Scottsdale, Arizona, United States · Hybrid
Requisition ID: 20382 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Transmission Planning Analysis, Power Systems Analysis, Renewable Energy Integration, Project Budgeting, Project Scheduling
Mesa, Arizona, United States · On-site
Requisition ID: 20369 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Mechanical engineering, Hydropower generation, Turbine maintenance, Project management, Technical specifications
Scottsdale, Arizona, United States · Hybrid
Requisition ID: 20376 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Power Delivery System Operation, NERC Reliability Standards, Transmission Operation, Outage Coordination, Switching Facilities
Mesa, Arizona, United States · On-site
Requisition ID: 20369 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Mechanical Engineering Design, Hydropower Generation, Condition Assessment, Project Management, Technical Specification Development
Scottsdale, Arizona, United States · Hybrid
Requisition ID: 20382 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Transmission Planning Analysis, Power Systems Analysis, Renewable Energy Integration, Capital Project Planning, Project Budgeting
Tempe, Arizona, United States · On-site
Requisition ID: 20384 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Artificial Intelligence Strategy, AI Governance, Machine Learning, Data Engineering, Data Science
Casa Grande, Arizona, United States · Hybrid
Requisition ID: 20241 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Digital Control Systems, GE Mark VIe, Siemens PLC, Allen-Bradley PLC, Troubleshooting
Gilbert, Arizona, United States · Hybrid
Requisition ID: 20355 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Instrumentation Calibration, Troubleshooting, PLC Systems, Distributed Control Systems, Preventative Maintenance
Gilbert, Arizona, United States · Hybrid
Requisition ID: 20355 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Instrumentation, Calibration, Troubleshooting, Distributed Control Systems, Programmable Logic Controllers
Tempe, Arizona, United States · Hybrid
Requisition ID: 20312 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Mechanical engineering, Project management, Engineering design, Technical leadership, Mentorship
Tempe, Arizona, United States · Hybrid
Requisition ID: 20251 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater me…
Skills: Substation Design, Physical Layouts, Electrical Design, Protection Relay Systems, High Voltage Engineering
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Lead a team of market researchers to define and implement voice of customer research and translate feedback into actionable insights. Influence brand strategy and business decisions by collaborating with internal partners and presenting research findings.
Requires a minimum of 7 years of relevant experience, or 11 years in lieu of a degree. A bachelor's degree in a relevant field is preferred.
Requisition ID: 19853
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
The Market Research and Insights Manager lays the groundwork for our excellent product and service experiences by defining and implementing our voice of customer research. They lead a team of market researchers that engage in internal product and service discussions, translating customer usage and feedback into actionable insights and future innovation. This manager and their team craft new insights through data analysis and market research. They shape the SRP brand strategy and influence the customer experience as well as other key business decisions through collaboration. They serve as an ambassador for the voice of the customer and share insights across the organization openly.
Minimum 7 years of relevant experience required. In lieu of a degree, 11 years of relevant experience or an equivalent combination of education and experience totaling 11 years may be considered.
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.
Delivering water and powerⓇ
Welcome to SRP, where our roots connect us to the vibrant communities we serve. For more than 120 years, we have delivered essential water and power services to the Phoenix metropolitan area. Our mission is to deliver these services reliably, affordably and sustainably with customer satisfaction top of mind. We work hard to earn your trust by providing open and honest dialogue, award-winning benefits and real succession paths forward. SRP is No. 1 for total benefits value among utility companies, No. 1 for retirement benefits and the only utility company with a pension plan, according to WTW’s National Utility Benchmarking Survey. Our commitment to innovation and cutting-edge technology and our inclusive environment are the keys to our continued success. Following our historic path, SRP has a bright future thanks to the dedication of our employees, who are the heart and soul of our company. But don’t take our word for it! Come see why Forbes named us one of America’s Best Large Employers in 2026.
Offices: 1500 N. Mill Ave., Tempe, AZ 85281, US
Delivering water and powerⓇ
Welcome to SRP, where our roots connect us to the vibrant communities we serve. For more than 120 years, we have delivered essential water and power services to the Phoenix metropolitan area. Our mission is to deliver these services reliably, affordably and sustainably with customer satisfaction top of mind. We work hard to earn your trust by providing open and honest dialogue, award-winning benefits and real succession paths forward. SRP is No. 1 for total benefits value among utility companies, No. 1 for retirement benefits and the only utility company with a pension plan, according to WTW’s National Utility Benchmarking Survey. Our commitment to innovation and cutting-edge technology and our inclusive environment are the keys to our continued success. Following our historic path, SRP has a bright future thanks to the dedication of our employees, who are the heart and soul of our company. But don’t take our word for it! Come see why Forbes named us one of America’s Best Large Employers in 2026.
Offices: 1500 N. Mill Ave., Tempe, AZ 85281, US
