Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery…
Skills: Dispatching, DOT Regulations, Transportation Management Systems, Scheduling, Customer Service
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This position will work onsite in Ankeny, IA. Schedule: Monday-Friday daytime hours. Pay range: $19.86-$31.78 Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company r…
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Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery…
Skills: Dispatching, DOT Regulations, Transportation Management Systems, Scheduling, Customer Service
Bethel Township, Pennsylvania, United States · On-site
Entry level
Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery…
Skills: Dispatching, DOT Regulations, Transportation Management Systems, Scheduling, Customer Service
Manages truck/trailer maintenance for one or more operations. Direct service operations and supervise technicians and support staff in operation. Maximize equipment utility, customer satisfaction and operational profitab…
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$19/hr–$31/hr
Full-time
high school
Medical, Dental, Vision, Disability, Life, 401K
Posted 22d ago
~36 hrs/week
Responsibilities
Coordinate the timely and safe movement of customer products by assigning workloads to drivers and monitoring product movements. Resolve delivery and scheduling issues while ensuring all operational data is accurately captured in transportation management systems.
Requirements
Requires a high school diploma or equivalent and 1-2 years of experience in transportation, dispatching, or customer service. Candidates must have knowledge of DOT rules and proficiency in dispatch technology and Microsoft Office.
Full job description
Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
Identify and resolve daily service and scheduling issues. Inform and escalate service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
Monitor drivers' hours of service to prevent DOT violations.
Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver hours of service, fuel tickets and other required items. Responsible to update driver and dispatch information into dispatch system real time.
Monitor and promote safety in all areas of dispatch.
Qualifications
This is a full time position working overnight in Salem, VA.
Schedule: Sunday - Tuesday & every other Wednesday
Hours: 7:00pm - 7:00am
Pay Range: $19.86-$31.78
Job Requirements/Minimum Qualifications:
Education: High school diploma/GED or equivalent work experience.
Experience: 1-2 years of Transportation, dispatching, terminal assistant, customer service or other related experience.
Excellent written and verbal communication skills.
Knowledge of DOT rules and regulations required.
Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.
Benefits: Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401K and Paid Time Off.
A partner that collaborates like a coworker. A logistics provider that thinks like a shipper.
Industry
Truck Transportation
Company size
5,001-10,000 employees
Founded
1932
Headquarters
Des Moines, Iowa
LinkedIn followers
18,511
About Ruan
Founded in 1932, Ruan is a family-owned transportation company providing Dedicated Contract Transportation, Managed Transportation, Contract Distribution and Fulfillment, and Freight Brokerage. With more than 90 years of transportation and logistics experience, Ruan is one of the top 10 privately owned transportation service companies in the country. The company operates in 48 states and has more than 300 locations nationwide.
Offices: 666 Grand Avenue, Des Moines, Iowa 50309, US
A partner that collaborates like a coworker. A logistics provider that thinks like a shipper.
Industry
Truck Transportation
Company size
5,001-10,000 employees
Founded
1932
Headquarters
Des Moines, Iowa
LinkedIn followers
18,511
About Ruan
Founded in 1932, Ruan is a family-owned transportation company providing Dedicated Contract Transportation, Managed Transportation, Contract Distribution and Fulfillment, and Freight Brokerage. With more than 90 years of transportation and logistics experience, Ruan is one of the top 10 privately owned transportation service companies in the country. The company operates in 48 states and has more than 300 locations nationwide.
Offices: 666 Grand Avenue, Des Moines, Iowa 50309, US