Budapest, Central Hungary, Hungary · Hybrid
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Backlog Management, Requirement Translation, Release Planning, Stakeholder Management, Vendor Management
Shanghai, Shanghai, China · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Internal Communication, Social Media Operation, Event Execution, Communication Skills, Learning Ability
Shanghai, Shanghai, China · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Project Coordination, Document Preparation, Communication, Logical Thinking, English Reading and Writing
Shanghai, Shanghai, China · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Project Management, Capex Project Support, Tender Document Writing, Stakeholder Communication, Document Management
Madrid, Community of Madrid, Spain · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: AWS, Terraform, AWS CDK, IAM, VPC Networking
Algiers, Algiers, Algeria · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Strategic Leadership, Agile Methodologies, VACC Leadership, Budget Management, Project Management
Dubai, Dubai, United Arab Emirates · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Stakeholder Engagement, Cross-functional Leadership, Strategic Planning, Patient Advocacy, Commercialization
Madrid, Community of Madrid, Spain · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: ServiceNow IRM, Requirement Gathering, Data Analysis, Business Analysis, Agile Methodologies
Kaiseraugst, Aargau, Switzerland · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Project Coordination, GMP Documentation, Method Transfer, Analytical Science, Quality Control
Warsaw, Masovian Voivodeship, Poland · On-site
$5k–$6k/mo
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Data Entry, Analytical Skills, Interpersonal Skills, English Proficiency, Polish Proficiency
Algiers, Algiers, Algeria · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Public Policy Strategy, Stakeholder Engagement, Networking, Influencing Skills, Project Management
Paris, Ile-de-France, France · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Strategic Leadership, Clinical Operations, CRO Management, Stakeholder Management, Regulatory Compliance
Budapest, Central Hungary, Hungary · Hybrid
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Contract Records Management, Archiving Methodology, Contract Lifecycle Management (CLM), Data Migration, Database Administration
Solna, Stockholm County, Sweden · Hybrid
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Sales Strategy, Stakeholder Management, KOL Engagement, Market Analysis, Project Management
Madrid, Community of Madrid, Spain · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Ansible, GitLab CI/CD, Infrastructure-as-Code, RHEL, Ubuntu
Argentina · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Business Development, Molecular Biology, Strategic Planning, Key Account Management, Negotiation
Hillsboro, Oregon, United States · On-site
$43k–$71k/yr
At Roche, we advance science so that we all have more time with the people we love. Hillsboro Technical Operations (HTO) is a drug product & finished goods manufacturing organization responsible for the reliable delivery…
Skills: Aseptic Operations, cGMP Compliance, Equipment Troubleshooting, SAP, MES Systems
São Paulo, São Paulo, Brazil · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Excel, Analytical Reasoning, Logical Thinking, Windows Office, Customer Experience
Indianapolis, Indiana, United States · Remote OK
$64k–$118k/yr
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Application Implementation, Operator Training, Troubleshooting, Root Cause Analysis, Stakeholder Management
Shanghai, Shanghai, China · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Bioinformatics, Data Analysis, Data Visualization, Molecular Biology, Cell Culture
Budapest, Central Hungary, Hungary • Hybrid
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The Delivery Service Manager ensures the realization of product vision by managing the backlog, translating requirements into user stories, and overseeing end-to-end service delivery. They act as a bridge between business leaders and developers while managing external vendors and monitoring system health.
Candidates must possess deep technical knowledge of specified systems combined with expertise in IT Service Management and SCRUM methodologies. Strong English communication skills and the ability to work independently within virtual teams are essential.
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
Roche Digital Technology (RDT) for People & Culture (P&C) acts as the "Capability Factory" for Roche. We are a team of business-minded technologists who play "offense"—moving beyond supporting systems to architecting a high-performance digital chassis. We aim to amplify human potential by creating a zero-effort, intelligent ecosystem where technology simplifies complexity and empowers every Roche employee to do their best work.
The Opportunity
The Delivery Service Manager (DSM) for Financial & Mobility technology ensures that the "what" and "why" of the product vision are actually realized through a disciplined "how". While other roles may focus on long-term strategy or technical design, the DSM ensures that the delivery ecosystem works together effectively to provide a stable, supportable, and high-value service.
Backlog Ownership: Manage and prioritize the product backlog by balancing business value, risks, and technical dependencies.
Requirement Translation: Convert stakeholder needs into clear, "ready" user stories equipped with specific acceptance criteria for the development team.
Release Planning: Lead operational readiness and impact assessments to ensure feature deployments are successfully integrated into daily operations.
Stakeholder Liaison: Act as the bridge between business leaders and developers to manage expectations and refine the product roadmap.
End-to-End Execution: Oversee daily operations and track progress to ensure the stable and reliable delivery of services.
Vendor Management: Serve as the primary contact for external partners, ensuring they meet quality, scope, and compliance standards in collaboration with the Transformation Lead.
Quality & Health Monitoring: Monitor system health and maintain performance dashboards to ensure high service availability.
Risk & Compliance: Maintain audit readiness and internal controls to ensure all delivery activities align with security and regulatory policies.
Who you are
Domain & Methodological Expertise: Possesses deep technical knowledge in specified systems alongside a strong understanding of IT Service Management and SCRUM methodologies.
Stakeholder & Communication Mastery: Demonstrates excellent English communication skills and the ability to represent user groups, influencing and managing expectations across all levels of the organization.
Strategic Prioritization: Combines analytical thinking with a "good enough instead of perfection" philosophy to manage high input volumes and meet objectives effectively.
Independent & Virtual Collaboration: Proven ability to work with minimal supervision and plan personal workloads while remaining a highly effective contributor to virtual teams.
Problem-Solving & Growth Mindset: Driven by a passion for continuous learning and sharing knowledge, utilizing a hands-on, customer-service-oriented approach to resolve issues.
In exchange we provide you with
Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party.
Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/budapest-data-privacy-notice-candidate
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI). For more information, please visit https://careers.roche.com Read our community guidelines here: https://www.roche.com/some-guidelines.htm #Roche #Biotechnology #Pharmaceuticals #Diagnostics #Healthcare #PersonalisedHealthcare #GreatPlaceToWork #Innovation
Offices: Grenzacherstrasse, Switzerland 🇨🇭 , 4070, CH · 4414 Lake Boone Trail, Raleigh, NC 27607, US · 7070 Mississauga Rd, Mississauga, ON L5N 5M8, CA · Calle Dionisio Derteano 144, San Isidro, Lima 15047, PE · 333 Buckhead Ave NE, Atlanta, GA 30305, US
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI). For more information, please visit https://careers.roche.com Read our community guidelines here: https://www.roche.com/some-guidelines.htm #Roche #Biotechnology #Pharmaceuticals #Diagnostics #Healthcare #PersonalisedHealthcare #GreatPlaceToWork #Innovation
Offices: Grenzacherstrasse, Switzerland 🇨🇭 , 4070, CH · 4414 Lake Boone Trail, Raleigh, NC 27607, US · 7070 Mississauga Rd, Mississauga, ON L5N 5M8, CA · Calle Dionisio Derteano 144, San Isidro, Lima 15047, PE · 333 Buckhead Ave NE, Atlanta, GA 30305, US
