Madrid, Community of Madrid, Spain · Remote Solely
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Technical account management, E-commerce, B2B SaaS, Project management, Data mapping
United States · Remote OK
$110k–$150k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Presales Consulting, Ecommerce Program Management, Value-Selling Framework, MEDDICC, ROI Analysis
United Kingdom · Remote OK
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Technical account management, E-commerce, B2B SaaS, Project management, Data mapping
Central, Singapore · Remote OK
$110k–$150k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Presales Consulting, Ecommerce Program Management, Value-Selling Framework, MEDDICC, ROI Analysis
United States · Remote OK
$185k–$260k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: SaaS Agreements, Employment Law, Corporate Governance, Data Privacy, AI Governance
Eastern Cape, South Africa · Remote OK
$90k–$150k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: B2B SaaS Sales, New Logo Acquisition, Outbound Prospecting, Pipeline Management, Value-Based Selling
United States · Remote OK
$65k–$88k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Digital Marketing, Media Buying, Ecommerce Advertising, Amazon Advertising, Google Ads
United States · Remote OK
$65k–$117k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Salesforce administration, Gainsight administration, Pendo administration, API management, Data synchronization
United States · Remote OK
$65k–$117k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Salesforce administration, Gainsight administration, Pendo administration, API management, Data synchronization
United States · Remote OK
$170k–$220k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: AI/ML Security, Prompt Injection Mitigation, Infrastructure as Code, Policy as Code, AWS Cloud Security
United States · Remote OK
$170k–$220k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: AI/ML Security, Prompt Injection Mitigation, Infrastructure as Code, Policy as Code, AWS Cloud Security
Raleigh, North Carolina, United States · Remote OK
$145k–$195k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Strategic Program Management, M&A Integration, AI Fluency, Executive Stakeholder Management, Business Transformation
Dallas, Texas, United States · Remote OK
$145k–$195k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Strategic Program Management, M&A Integration, AI Fluency, Executive Stakeholder Management, Business Transformation
Chicago, Illinois, United States · Remote OK
$145k–$195k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Program Management, Strategic Operations, M&A Integration, AI Transformation, Corporate Development
Atlanta, Georgia, United States · Remote OK
$145k–$195k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Strategic Program Management, M&A Integration, AI Fluency, Executive Stakeholder Management, Corporate Development
Eastern Cape, South Africa · Remote OK
$145k–$195k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Program Management, Strategic Operations, M&A Integration, AI Transformation, Corporate Development
Eastern Cape, South Africa · Remote OK
$145k–$195k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Strategic Program Management, M&A Integration, AI Transformation, Corporate Development, Executive Reporting
United States · Remote OK
$90k–$145k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Product Positioning, Go-To-Market Strategy, Market Intelligence, Content Development, Sales Enablement
United States · Remote OK
$90k–$145k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Product Positioning, Go-To-Market Strategy, Market Intelligence, Content Development, Sales Enablement
United States · Remote OK
$130k–$195k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Product Management, AI-Powered Product Development, SaaS, eCommerce, Roadmap Prioritization
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The Technical Account Manager provides strategic technical guidance and executional support to enterprise clients to ensure successful platform implementation and optimization. They act as a trusted advisor, managing day-to-day technical operations and resolving complex issues in collaboration with internal engineering and product teams.
Candidates must have at least 2 years of experience in technical account management, implementation, or solutions engineering within a B2B SaaS or e-commerce environment. Proficiency in Excel, project tracking tools like JIRA or Salesforce, and a foundational understanding of data mapping and feed architecture are required.
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.
As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.
Minimum Qualifications
Preferred Qualifications
Up to 10%
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Powering the future of commerce
With 28 years of innovation behind us, Rithum was formed when two industry pioneers, CommerceHub and ChannelAdvisor, joined forces to redefine commerce operations. Today, we empower over 40,000 global brands, retailers, and suppliers with end-to-end solutions that drive scalable, sustainable growth. Our mission is bold: to build the world’s most connected commerce ecosystem, and our vision is limitless: to unlock infinite possibilities through seamless commerce. Visit www.rithum.com to learn more.
Offices: Plano, TX, US · Seattle, WA, US · Raleigh, NC, US · Latham, NY, US · Melbourne, AU
Powering the future of commerce
With 28 years of innovation behind us, Rithum was formed when two industry pioneers, CommerceHub and ChannelAdvisor, joined forces to redefine commerce operations. Today, we empower over 40,000 global brands, retailers, and suppliers with end-to-end solutions that drive scalable, sustainable growth. Our mission is bold: to build the world’s most connected commerce ecosystem, and our vision is limitless: to unlock infinite possibilities through seamless commerce. Visit www.rithum.com to learn more.
Offices: Plano, TX, US · Seattle, WA, US · Raleigh, NC, US · Latham, NY, US · Melbourne, AU
