Fremont, California, United States · On-site
$80k–$120k/yr
The IT Engineer is the primary point of contact for all end-user IT support across a 250-person quantum R&D organization. You will support a technically diverse workforce spanning quantum physicists, semiconductor Fab op…
Skills: IT support, Windows 11, MacOS, Okta, Active Directory
Berkeley, California, United States · On-site
$165k–$190k/yr
Rigetti Computing builds full-stack quantum computers — from superconducting qubit devices fabricated in our own foundry to cloud-accessible quantum processors. We are seeking a Senior Mechanical/Cryogenic Engineer to ow…
Skills: Mechanical engineering, Cryogenic engineering, SolidWorks, Thermal analysis, Structural analysis
Fremont, California, United States · Hybrid
$240k–$275k/yr
About the Role Rigetti Computing is seeking a Director of Quantum System Deployment & Field Engineering to lead the global deployment, integration, commissioning, and lifecycle support of our on-premise quantum computing…
Skills: Field Engineering, Systems Integration, Quantum Computing, Cryogenic Systems, RF/Microwave Hardware
United Kingdom · Hybrid
Role Overview As a Systems Integration Engineer on the Deployments team, you will be at the operational frontier of Rigetti's external quantum systems work — bringing processors to life at customer sites and ensuring the…
Skills: Superconducting Qubits, Python, Cryogenic Hardware, Gate Calibration, Systematic Debugging
Fremont, California, United States · On-site
$220k–$250k/yr
About Us At Rigetti, our mission is to build the world’s most powerful computers to solve the world’s most challenging problems. Rigetti is a pioneer in superconducting Qubits and full stack quantum computing systems. In…
Skills: People Leadership, Software Engineering, Scientific Computing, Data Pipeline Design, Python
Fremont, California, United States · On-site
$190k–$220k/yr
About the Role Rigetti is seeking an IC Layout Automation Software Engineer to develop and maintain software systems that support the design and fabrication of superconducting quantum circuits. This role sits at the inte…
Skills: Python, IC Layout, GDSII, KLayout, Gdspy
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The IT Engineer serves as the primary point of contact for end-user support, managing a ticketing queue and resolving hardware, software, and network issues. They are also responsible for provisioning accounts, managing IT inventory, and supporting critical research and fabrication infrastructure.
Candidates must have 3-5 years of experience in IT support or system administration with proficiency in Windows, macOS, and identity management platforms. Strong troubleshooting skills, familiarity with networking fundamentals, and the ability to work in a research or manufacturing environment are required.
The IT Engineer is the primary point of contact for all end-user IT support across a 250-person quantum R&D organization. You will support a technically diverse workforce spanning quantum physicists, semiconductor Fab operators, hardware and software engineers, and corporate staff — each with distinct tools, workflows, and levels of urgency.
This is not a conventional helpdesk role. The environment includes an active semiconductor fabrication line, multiple dilution refrigerators running continuously, and research infrastructure that cannot tolerate unplanned downtime. You will need to understand enough Fabrication/Lab environments to triage intelligently, escalate correctly, and communicate clearly under pressure.
\nKey Responsibilities
Diagnose and resolve hardware, software, network connectivity, and account issues for users across all departments.
Back up and restore systems and data using Acronis or equivalent backup software.
Support Windows and macOS endpoints; familiarity with Ubuntu is helpful but not required.
Process access requests in accordance with the company's IT policies, escalating any requests involving sensitive data or restricted software to the IT team before acting.
Manage IT inventory — track stock levels, order equipment to replenish supply, and maintain a buffer sufficient to support onboarding and break-fix needs without delay.
Provision and deprovision user accounts across Okta, Active Directory, Azure AD, and application platforms.
Plan and execute hardware refresh cycles, tracking device age and lifecycle status to keep the fleet within supported standards.
Manage MFA enrollment, resets, and exceptions with appropriate authorization.
Prepare and image laptops and workstations ahead of new hires' start dates.
Run IT onboarding sessions to get new employees set up and productive on day one.
Execute IT offboarding procedures and checklists, including account suspension, device recovery, and data preservation.
Respond to first-line alerts from Fab/Production monitoring systems — log, triage, and escalate to the Facilities, IT/Infra team, or on-call engineer as appropriate.
Support the Fab/Production Tool owner and associated external vendors on Fab/Production cleanroom equipment issues, coordinating on cross-over IT problems.
Manage monthly/update patches release, endpoint/device management platforms — WSUS, Microsoft Intune (Windows) and Jamf (macOS) — including configuration profiles, software packaging/deployment, and endpoint security baselines.
IT Support Skills |
Okta, Google Workspace, Slack, M365 and with broader SaaS and identity management across core business platforms — user provisioning, license management, and access control. Strong customer service orientation, with the ability to communicate clearly and patiently with end users across technical and non-technical backgrounds. |
Technical Breadth |
Supporting Windows 11 and macOS. Some knowledge of Windows Server fundamentals and core system administration tasks (user/group management, patching, basic server maintenance). Experience with WSUS, MDT, Active Directory, Jamf, M365, and other MDM; Common enterprise ticketing platforms (Jira Service Management or equivalent) |
Endpoint & Device Management |
Hands-on experience with device management platforms — Microsoft Intune (Windows) and Jamf (macOS). Experience with inventory software such as SnipeIT or an equivalent. Comfortable managing enrollment profiles across a mixed-OS fleet. Some knowledge of anti-malware tools. |
Hardware Skills |
Able to image, configure, and troubleshoot laptops, workstations, and basic server hardware independently. Comfortable replacing components and managing warranty and repair workflows. |
Networking Fundamentals |
Basic-level networking knowledge (e.g., TCP/IP, DNS, DHCP, VLANs, VPN) sufficient to diagnose and escalate connectivity issues. |
Required Qualifications
Strong troubleshooting skills with Windows and macOS.
Experience with WSUS, MDT, Jamf, Intune, Active Directory, Okta, Google Workspace, and identity management.
Familiarity with network troubleshooting (DNS, TCP/IP, VLANs, firewalls, VPNs).
Some understanding of cybersecurity practices and endpoint protection.
Ability to work independently, triage, and resolve IT issues.
Good communication and documentation skills.
Desirable (not required)
Experience supporting scientific or engineering software: EDA tools (Cadence, Synopsys), Python/MATLAB/LabVIEW environments, or instrument control software.
Familiarity with ITSM frameworks (ITIL Foundation or equivalent).
Prior experience in a manufacturing, pharmaceutical, or research facility with cleanroom or controlled-environment awareness.
Understanding of basic cleanroom protocols and ESD awareness; some support calls will require entry to controlled areas.
Certifications such as CompTIA+, Linux+, Microsoft Azure, or Cisco CCNA.
Experience working in research, scientific, or quantum computing environments.
As engineering leaders, we value diversity and are committed to building a culture of inclusion to attract and engage innovative thinkers. Our technology, meant to serve all of humanity, cannot succeed if those who built it do not mirror the diversity of the communities we serve. Applications from women, minorities, and other under-represented groups are encouraged.
Rigetti Computing is a pioneer in full-stack quantum computing. The company has operated quantum computers over the cloud since 2017 and serves global enterprise, government, and research clients through its Rigetti Quantum Cloud Services platform. The company’s proprietary quantum-classical infrastructure provides ultra-low latency integration with public and private clouds for high-performance practical quantum computing. Rigetti has developed the industry’s first multi-chip quantum processor for scalable quantum computing systems. The company designs and manufactures its chips in-house at Fab-1, the industry’s first dedicated and integrated quantum device manufacturing facility. Rigetti was founded in 2013 and today employs more than 150 people with offices in the United States, U.K., and Australia. Learn more at www.rigetti.com.
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Rigetti is committed to full compliance with applicable anti-discrimination laws. We are an equal opportunity employer and value diversity at our company. We strive to create an inclusive work environment and will not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are scientists, engineers, builders, and visionaries
Rigetti is a pioneer in full-stack quantum computing. Rigetti quantum computers are based on superconducting qubits, which are widely believed to be the leading qubit modality given their maturity, clear path to scaling, and fast gate speeds. Current Rigetti quantum computing systems achieve gate speeds of 50-70ns, which is about 1,000 times faster than other modalities such as ion traps and neutral atoms. Rigetti sells on-premises 9-qubit to 108-qubit quantum computing systems, supporting national laboratories and quantum computing centers. Rigetti’s Cepheus 36-qubit to 108-qubit systems are based on the Company’s proprietary chiplet-based technology and include the Company’s control electronics. Rigetti’s 9-qubit Novera QPU supports a broader R&D community with a high-performance, on-premises QPU designed to plug into a customer’s existing cryogenic and control systems. The Company operates quantum computers over the cloud through its Rigetti Quantum Cloud Services (QCS) platform, enabling global enterprise, government, and research clients to pursue R&D. The Company’s proprietary quantum-classical infrastructure provides high-performance integration with public and private clouds for practical quantum computing. Rigetti developed the industry’s first multi-chip quantum processor for scalable quantum computing systems. Leveraging this proprietary technology, Rigetti deployed the industry’s largest multi-chip quantum computer in 2025 with Cepheus-1-36Q, based on four 9-qubit chiplets tiled together. The Company designs and manufactures its chips in-house at Fab-1, the industry’s first dedicated and integrated quantum device manufacturing facility.
Offices: 775 Heinz Ave, Berkeley, California 94710, US
We are scientists, engineers, builders, and visionaries
Rigetti is a pioneer in full-stack quantum computing. Rigetti quantum computers are based on superconducting qubits, which are widely believed to be the leading qubit modality given their maturity, clear path to scaling, and fast gate speeds. Current Rigetti quantum computing systems achieve gate speeds of 50-70ns, which is about 1,000 times faster than other modalities such as ion traps and neutral atoms. Rigetti sells on-premises 9-qubit to 108-qubit quantum computing systems, supporting national laboratories and quantum computing centers. Rigetti’s Cepheus 36-qubit to 108-qubit systems are based on the Company’s proprietary chiplet-based technology and include the Company’s control electronics. Rigetti’s 9-qubit Novera QPU supports a broader R&D community with a high-performance, on-premises QPU designed to plug into a customer’s existing cryogenic and control systems. The Company operates quantum computers over the cloud through its Rigetti Quantum Cloud Services (QCS) platform, enabling global enterprise, government, and research clients to pursue R&D. The Company’s proprietary quantum-classical infrastructure provides high-performance integration with public and private clouds for practical quantum computing. Rigetti developed the industry’s first multi-chip quantum processor for scalable quantum computing systems. Leveraging this proprietary technology, Rigetti deployed the industry’s largest multi-chip quantum computer in 2025 with Cepheus-1-36Q, based on four 9-qubit chiplets tiled together. The Company designs and manufactures its chips in-house at Fab-1, the industry’s first dedicated and integrated quantum device manufacturing facility.
Offices: 775 Heinz Ave, Berkeley, California 94710, US
