São Paulo, São Paulo, Brazil · Hybrid
About LexisNexis Risk Solutions LexisNexis Risk Solutions, through its Firco Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to comb…
Skills: Linux, Windows, Cloud environments, Java, HTTP/HTTPS
Bethesda, Maryland, United States · Remote OK
$87k–$144k/yr
About the Role The Customer Success Director is the senior strategic owner of Mytonomy’s most important relationships with health systems and health plans. In this role, you will serve as a trusted advisor and executive …
Skills: Customer success, Account management, Strategic planning, C-suite communication, Healthcare technology
Texas, United States · Remote OK
$66k–$120k/yr
Are you ready to take ownership, drive revenue, and keep complex accounts moving forward? Do you thrive in fast‑paced environments where execution, accountability, and strong relationships make the difference? About the …
Skills: Account management, Revenue growth, Sales strategy, Technical sales, Risk assessment
McLean, Virginia, United States · Hybrid
$207k–$385k/yr
Are you a strategic legal leader who can navigate complex government regulations while enabling business success? Do you thrive on advising senior leaders, shaping compliance strategy, and protecting organizational inter…
Skills: Legal Counsel, Regulatory Compliance, Government Contracting, Risk Mitigation, Contract Negotiation
Richmond, England, United Kingdom · Hybrid
Are you passionate about building meaningful relationships and creating exceptional experiences for customers and event attendees? Do you enjoy using data-driven insights, commercial awareness, and proactive outreach to …
Skills: Commercial awareness, Relationship building, Data analysis, Business development, Project management
Bengaluru, Karnataka, India · On-site
Are you a talented sales professional? Would you like to join a company that helps advance science, technology and health? About the Team Elsevier is part of the Reed Elsevier Group plc., which is a world leading provide…
Skills: Sales, Business Development, Account Management, Channel Management, Negotiation
France · On-site
$51k–$85k/yr
Lieu : Toulouse (déplacements à prévoir sur tout le territoire) Rattachement hiérarchique : Head of Field Account Management, Direction Customer Success & Fidélisation, LexisNexis France À propos de LexisNexis France Lex…
Skills: Account Management, Customer Success, SaaS, Sales Strategy, Cross-selling
Pittsburgh, Pennsylvania, United States · Remote OK
$72k–$119k/yr
About LexisNexis Risk Solutions: LexisNexis Risk Solutions is a trusted partner in the assessment of risk. Within our Insurance vertical, we provide infrastructure for and support application teams. Our services provide …
Skills: Azure, Infrastructure as code, Terraform, PowerShell, Bash
Chennai, Tamil Nadu, India · On-site
About Team: RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.…
Skills: Quality Assurance, Automation Testing, Manual Testing, SQL, ETL
Chennai, Tamil Nadu, India · On-site
About Team: RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.…
Skills: MuleSoft, Anypoint Platform, API-led connectivity, REST APIs, SOAP APIs
Chennai, Tamil Nadu, India · On-site
About Team: RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.…
Skills: Quality Assurance, Manual Testing, Test Planning, Test Case Execution, SQL
Texas, United States · Remote OK
$72k–$119k/yr
Job Description **Qualified candidates must reside in Texas, due to the territory. About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is par…
Skills: Customer success, Account management, Legal technology, Consulting, Change management
Dayton, Ohio, United States · Hybrid
$66k–$109k/yr
Do you enjoy having a consultative approach towards sales and driving revenue? Do you enjoy collaborating with Account Managers to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves cus…
Skills: Consultative sales, Lead generation, Inside sales, Cold calling, Communication skills
North Petherton, England, United Kingdom · Remote Solely
Do you enjoy turning complex data into clear insights that drive better business decisions? Are you excited by solving challenging problems, leading impactful analytics projects, and helping others grow through data? Abo…
Skills: SQL, Python, Tableau, Power BI, Data visualization
Munich, Bavaria, Germany · Hybrid
$51k–$86k/yr
Position: Content Project Management Company: Elsevier Location: München, Hybrid, Vollzeit Language Requirements: Deutsch, Englisch +++ Organisieren von Projekten liegt dir im Blut +++ viele Dinge gleichzeitig am Laufen …
Skills: Project management, Content development, Publishing, Stakeholder management, Cost calculation
Carapichaima, Couva-Tabaquite-Talparo, Trinidad and Tobago · Remote OK
$118k–$220k/yr
Principal Product Manager, Mytonomy Are you passionate about shaping innovative digital health products that improve patient engagement, education, and outcomes? Do you enjoy translating customer needs, healthcare insigh…
Skills: Product strategy, Roadmap planning, Healthcare technology, Digital health, Patient engagement
Dayton, Ohio, United States · Remote OK
$66k–$109k/yr
Do you enjoy building solid customer relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in …
Skills: Sales, Telesales, Account management, Customer relationship management, CRM
Poland · Hybrid
$78k–$130k/yr
Job Title: Employee Relations Analyst Location: Poland, home based Company: Elsevier Region: EMEA Language Requirement: French, English About Elsevier A global leader in information and analytics, we help researchers and…
Skills: Employee relations, Workplace investigations, Performance management, Employment law, Policy development
Bengaluru, Karnataka, India · On-site
Scientific Editor- Joule ( Energy Research) Do you have a passion for sustainable energy research? Are you a PHD holder? About our Team Since its launch in 2017, Joule has quickly become established as one of the world's…
Skills: Scientific Editing, Peer Review, Energy Research, Manuscript Management, Technical Writing
Dayton, Ohio, United States · Hybrid
$49k–$82k/yr
Are you a customer-centric and data-driven individual? Do you enjoy responding to pricing inquiries and guiding decision-making of our customers? About Us LexisNexis Legal & Professional, which serves customers in more t…
Skills: Pricing strategy, Data analysis, Proposal creation, Contracting, Mathematical aptitude
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Perform technical investigations into complex production issues by analyzing logs, configuration files, and database records. Collaborate with product teams to reproduce issues in test environments and participate in critical incident troubleshooting.
Requires strong experience in Linux, Windows, and cloud-native architectures with proficiency in Java-based web applications. Candidates must have solid knowledge of SQL, REST APIs, and scripting languages like Bash or PowerShell.
LexisNexis Risk Solutions, through its Firco Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to combat sanctions violations, money laundering and financial crime.
Our platforms process mission‑critical, high‑volume financial data across complex distributed environments. We operate at the intersection of regulatory compliance, large‑scale systems, on-prem/cloud-native architecture and real‑time transaction processing—where reliability, precision, and deep technical expertise truly matter.
As a Support Engineer, you will work hands‑on with complex enterprise systems deployed across cloud, on‑prem and hybrid environments. You will investigate real production issues experienced by tier‑1 financial institutions, reproduce issues in controlled environments and collaborate directly with Experts and Product teams.
This role is ideal for technically curious, highly motivated engineers who enjoy solving difficult problems, understanding systems end‑to‑end and continuously expanding their technical skillset.
Perform technical investigations into complex, real‑world issues affecting production systems
Analyze application logs, configuration files, data feeds, and database records to identify possible root causes
Reproduce issues by building and configuring realistic test environments
Debug behavior across distributed systems, APIs, messaging middleware and databases
Work directly with Product teams to file high‑quality defect reports and influence product improvements
Participate in critical incident (Severity‑1) troubleshooting with customers and internal teams
Continuously build expertise as new features, architectures and technologies are released
Requirements
Strong experience deploying and troubleshooting applications in Linux, Windows and cloud environments
Solid understanding of cloud‑native architectures and production troubleshooting
Strong knowledge of Java‑based web applications, including HTTP/HTTPS, sessions, cookies, SSL/TLSSSO (SAML, OAuth), authentication flows REST APIs, request/response lifecycles.
Proficiency in at least one programming or scripting language and ability to:
- Debug SQL queries
- Work with JSON, XML and proprietary data formats and data mappers
- Use UNIX/Linux shell, PowerShell or Bash
Strong understanding of relational databases (Oracle, SQL Server): Schema design, constraints, indexing, performance considerations.
Proven ability to debug complex issues by correlating logs, data flows and system behavior
Idioms
English Advanced to Fluent
Spanish Advanced to Fluent
*This is a hybrid position in São Paulo - Brasil
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. ____ Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx
Offices: 1-3 Strand, London, UK WC2N 5JR, GB · 230 Park Ave, New York, New York 10169, US · Radarweg 29, Amsterdam, North Holland 1043 NX, NL
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. ____ Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx
Offices: 1-3 Strand, London, UK WC2N 5JR, GB · 230 Park Ave, New York, New York 10169, US · Radarweg 29, Amsterdam, North Holland 1043 NX, NL
