Alpharetta, Georgia, United States · On-site
$118k–$220k/yr
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. We help customers improve operational efficiency, manage risk, and drive growth through innovative technology solutions an…
Skills: Cloud operations, Reliability engineering, Incident management, Observability, Automation
Pittsburgh, Pennsylvania, United States · Remote OK
$72k–$143k/yr
Are you a collaborative Penetration Tester looking to work for a mission driven global organization? About the role - This role supports the offensive security function within Elsevier's Security Engineering team. You wi…
Skills: Penetration Testing, Web Application Security, API Security, Cloud Security, GenAI Security
Sydney, New South Wales, Australia · Hybrid
Senior C++ Engineer Are you a software engineer passionate about building high-performance, low-latency systems? Do you want to leverage your C++ expertise in an exciting, high-impact fraud prevention environment where y…
Skills: C++, Multi-threaded programming, Distributed systems, Linux systems programming, NoSQL
Bangkok, Thailand · On-site
Group Sales Manager Are you keen to lead a high‑performing sales teams and shape commercial strategy? Do you have experience in leading sales performance, turning strategy into results through disciplined execution, valu…
Skills: Sales leadership, Commercial strategy, Revenue growth, B2B sales, Key account management
Alpharetta, Georgia, United States · Hybrid
$136k–$253k/yr
About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry spec…
Skills: Instructional design, Adult learning principles, Facilitation, Change management, Agile methodologies
Raleigh, North Carolina, United States · On-site
$95k–$159k/yr
Would you like to help develop a robust security program to minimize company risk? Would you like to develop your career in our great team? Senior Security Engineer, Business Engagement About the Team We are revamping ho…
Skills: SaaS Security, Cloud Security, Application Security, Data Protection, Identity Management
Iloilo, Philippines · On-site
Responsibilities: Installation, training and providing technical support to multiple level end users in diverse technical areasProvides exceptional support and service through highly engaging customer interactions while …
Skills: Technical support, Customer service, Troubleshooting, Hardware configuration, Web-based applications
Gainesville, Florida, United States · On-site
$157k–$291k/yr
Are you a collaborative innovative leader looking to work for a mission driven global organization? About the role; Driven technology leader entrusted with maintaining the psychological safety of both direct and indirect…
Skills: Technical Leadership, Software Architecture, Cloud Modernization, Generative AI, Workforce Planning
Boca Raton, Florida, United States · On-site
$87k–$144k/yr
Do you enjoy turning complex platform usage data into clear, real-time operational insights that help teams act fast? Are you excited to build AI-driven monitoring that detects abnormal patterns early and improves custom…
Skills: SQL, Data Science, Databricks, Spark, Anomaly Detection
Amsterdam, North Holland, Netherlands · Hybrid
$100k–$167k/yr
Senior Product Manager, Corporate Research Solutions Do you have 7+ years of Product Management experience, including significant experience in B2B SaaS, technology, or information services? Do you have strong experience…
Skills: Product management, B2B SaaS, Stakeholder management, Strategic planning, Product roadmap
Alpharetta, Georgia, United States · On-site
Are you ready to shape the strategic direction of a global data and analytics business? Do you excel at translating complex market insights into clear choices, investment priorities, and sustainable growth? About the Bus…
Skills: Corporate strategy, Market intelligence, Financial analysis, M&A diligence, Business planning
Manila, Metro Manila, Philippines · On-site
Summary: Ensures the effectiveness of internal controls in compliance with corporate objectives and government standards such as the Sarbanes-Oxley Act (SOX) or the 8th Company Law Directive. Reviews, evaluates, develops…
Skills: Internal Controls, SOX Compliance, Financial Auditing, Risk Management, Control Testing
East Devon, England, United Kingdom · Hybrid
Are you passionate about building AI-enabled products that solve real customer problems and create measurable business impact? Do you enjoy shaping product strategy, collaborating across teams, and helping others grow wh…
Skills: Product management, AI product development, Product strategy, Go-to-market planning, Data analysis
Bethesda, Maryland, United States · Remote OK
$87k–$144k/yr
About the Role The Customer Success Director is the senior strategic owner of Mytonomy’s most important relationships with health systems and health plans. In this role, you will serve as a trusted advisor and executive …
Skills: Customer success, Account management, Strategic planning, C-suite communication, Healthcare technology
Manila, Metro Manila, Philippines · On-site
The LexisNexis Technical Support Representative role provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. The p…
Skills: Technical support, Troubleshooting, Problem resolution, Installation, Account management
Manila, Metro Manila, Philippines · On-site
We are seeking a Help System Designer to develop clear, effective, and user centric help and guidance experiences across LexisNexis products. This role focuses on creating and maintaining product help systems including i…
Skills: UX Design, Content Design, Information Architecture, Technical Writing, User Research
Bengaluru, Karnataka, India · Hybrid
Would you like to be part of a team that delivers high-quality software to our customers? Are you a highly visible champion with a ‘can do’ attitude and enthusiasm that inspires others? About our Team: LexisNexis Legal &…
Skills: Java, Spring Boot, Apache Camel, AWS, ECS
Texas, United States · Remote OK
$66k–$120k/yr
Are you ready to take ownership, drive revenue, and keep complex accounts moving forward? Do you thrive in fast‑paced environments where execution, accountability, and strong relationships make the difference? About the …
Skills: Account management, Revenue growth, Sales strategy, Technical sales, Risk assessment
East Devon, England, United Kingdom · Hybrid
What will you do with your pricing and commercial strategy expertise to unlock growth opportunities and influence business decisions at scale? Are you excited by the opportunity to use data, analytics, and AI to shape co…
Skills: Pricing strategy, Commercial strategy, Data analysis, Project management, Stakeholder management
Gurgaon, Haryana, India · On-site
Chinese Language Specialist (Credit And Collections) Are you an experienced Chinese Language Specialist? Do you have credit control or accounts receivable experience? About our Team Elsevier is the world leading provider…
Skills: Credit Control, Accounts Receivable, Chinese Language, Debt Collection, Financial Risk Assessment
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The Director of Operations will lead global cloud operations and reliability teams to ensure high availability and performance of mission-critical platforms. This role involves driving operational excellence through AI-driven initiatives, incident management, and cross-functional collaboration with engineering and product teams.
Candidates must have at least 9 years of technology operations experience, including 5 years in a leadership capacity. A bachelor's degree in computer science or engineering is required, along with deep expertise in public cloud platforms and SRE practices.
LexisNexis Risk Solutions is the essential partner in the assessment of risk. We help customers improve operational efficiency, manage risk, and drive growth through innovative technology solutions and data-driven insights.
We are seeking a Director of Cloud Operations & Reliability to lead enterprise-wide AI operational excellence for large-scale cloud-native platforms. This leader will be responsible for driving availability, reliability, incident management, observability, automation, technical resiliency and operational maturity while leading high-performing operations and reliability teams. The role partners closely with Engineering, Product, Infrastructure, and Client Engagement teams to ensure resilient, customer-focused service delivery.
· Lead 24x7 Global cloud operations for mission-critical applications and platforms, ensuring high availability, reliability, and performance.
· Execute on operational reliability strategies aligned with service level objectives (SLOs) and customer outcomes.
· Serve as a hands-on leader during major incidents, driving incident response, stakeholder communications, root cause analysis, and corrective actions.
· Drive operational excellence initiatives through AI-driven operations, self-healing capabilities, and continuous improvement programs.
· Establish enterprise observability standards and playbooks, practices across applications, and infrastructure for Operations surveillance
· Develop and track key operational metrics, including availability, MTTR, incident recurrence, change success rate, and customer impact reduction.
· Build strong cross-functional partnerships across Engineering, Product, Client Engagement, Security, and Infrastructure teams.
· Lead, mentor, and develop high-performing operations leaders and technical teams while fostering a culture of accountability and continuous improvement.
· 9+ years of technology operations experience, including 5+ years managing managers and senior technical professionals.
· Bachelor’s degree in computer science, Engineering, or related field; advanced degree preferred.
· Deep expertise with public cloud platforms such as Azure, AWS, or Google Cloud.
· Proven experience supporting large-scale, highly available, mission-critical platforms.
· Strong background in Service Reliability Engineering (SRE), platform operations, incident management, and cloud infrastructure.
· Hands-on experience with observability and monitoring tools such as Grafana and ServiceNow.
· Strong understanding of AIDLC/DevSecOps practices, automation, and AI-driven operational solutions.
· Demonstrated ability to lead major incidents, operational governance, risk management, and executive communications.
· Excellent leadership, stakeholder management, strategic planning, and communication skills.
· Strong experience with process improvement, operational governance, budget management, and organizational change initiatives.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
· Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
· Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
· Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
· Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
· Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
· Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
· In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice


U.S. National Base Pay Range: $118,300 - $219,800. Geographic differentials may apply in some locations to better reflect local market rates.



This job is eligible for an annual incentive bonus.





We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. ____ Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx
Offices: 1-3 Strand, London, UK WC2N 5JR, GB · 230 Park Ave, New York, New York 10169, US · Radarweg 29, Amsterdam, North Holland 1043 NX, NL
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. ____ Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx
Offices: 1-3 Strand, London, UK WC2N 5JR, GB · 230 Park Ave, New York, New York 10169, US · Radarweg 29, Amsterdam, North Holland 1043 NX, NL
