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$65k–$109k/yr
Full-time
Well-being Initiatives, Shared Parental Leave, Study Assistance, Sabbaticals, Flexible Working Hours
Posted 25d ago
~40 hrs/week
Responsibilities
Manage all aspects of the event registration process, including website construction, budgeting, and onsite layout design. Supervise registration personnel and analyze customer feedback to drive continuous improvement of the attendee experience.
Requirements
Requires experience in registration or event operations with strong organizational and budget management skills. Must be able to solve complex problems in fast-paced environments and be willing to travel frequently.
Full job description
Registration Project Manager
Are you excited to shape exceptional event experiences and deliver seamless registration journeys for customers?
Do you enjoy collaborating with cross-functional teams to solve complex challenges and bring innovative ideas to life?
About our Team RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. You will travel up to 9 times a year to manage the onsite registration process at venues typically within the US!
About the Role The Registration Experience Manager plays a key role in delivering seamless, engaging registration experiences across a portfolio of events. You will combine project management, problem-solving, and creativity to optimize processes, enhance customer experience, and drive continuous improvement. This role offers the opportunity to collaborate widely and see your work come to life onsite at events.
Responsibilities
Manage all facets of the registration process for assigned shows, including budgeting, forecasting and construction of the registration websites, including content and design (in conjunction with the marketing and digital teams)
Analyze post show surveys and customer feedback to determine action items for future registration improvements
Monitor registration pacing and trends
Think creatively to improve customer experience during the preshow and onsite registration process
Analyze data to determine pain points of registration and recommend future improvements
Develop the on-site registration layout using Visio to include counters, equipment, kiosks, electric, WIFI, signage, etc.
Hire, train, and supervise registration personnel, vendors, temporary staff, and contractors pre-show and on-site
Collaborate with Sponsorship Fulfillment team to ensure all sponsorships are in place while identifying new opportunities
Requirements
Experience in registration or event operations
Strong organizational and interpersonal skills, with the ability to manage multiple projects simultaneously
Experience developing and analyzing budgets and forecasts
Confident communication skills when working with vendors, agencies, associations, and internal partners
Strong critical thinking skills and ability to solve complex problems
Ability to work effectively in a fast paced, deadline driven environment
Willingness to travel frequently
Work in a Way That Works for You We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com.
U.S. National Base Pay Range: $65,100 - $108,500. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America.
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Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx
Offices: 1-3 Strand, London, UK WC2N 5JR, GB · 230 Park Ave, New York, New York 10169, US · Radarweg 29, Amsterdam, North Holland 1043 NX, NL
ScientificTechnical & MedicalRisk & Business AnalyticsLegalExhibitionsand Information TechnologyBusiness Information SystemsInformation TechnologyFinanceConsulting
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America.
____
Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx
Offices: 1-3 Strand, London, UK WC2N 5JR, GB · 230 Park Ave, New York, New York 10169, US · Radarweg 29, Amsterdam, North Holland 1043 NX, NL
ScientificTechnical & MedicalRisk & Business AnalyticsLegalExhibitionsand Information TechnologyBusiness Information SystemsInformation TechnologyFinanceConsulting