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Configuration Specialist

Chesapeake, Virginia, United States · Remote OK

$100k–$120k/yr

Mid level

Q-Free leads the way in transforming transportation management with innovative, safe, and sustainable solutions. We focus on improving mobility, traffic flow, road safety, and air quality in communities worldwide. Q-Free…

Skills: Configuration Management, System Maintenance, Version Control, Release Management, Troubleshooting

Q-Free logo

Configuration Specialist

Q-Free

Chesapeake, Virginia, United States • Remote OK

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Mid level

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  • $100k–$120k/yr
  • Full-time
  • bachelor degree
  • Medical Coverage, Dental Coverage, Vision Coverage, 401(k) With Company Contribution, Company Paid Life Insurance, Short Term Disability
  • Posted 14d ago
  • ~40 hrs/week
  • Remote in Chesapeake, Virginia, United States

Responsibilities

The Configuration Specialist is responsible for configuring and maintaining software applications and system settings across development, testing, and production environments. They collaborate with cross-functional teams to manage release baselines, documentation, and troubleshooting for both SaaS and embedded systems.

Requirements

Candidates need at least 2 years of experience in configuration or software support and a bachelor's degree in Computer Science or a related field. Proficiency with version control systems, change control processes, and experience in SaaS or embedded environments is required.

Full job description

Q-Free leads the way in transforming transportation management with innovative, safe, and sustainable solutions. We focus on improving mobility, traffic flow, road safety, and air quality in communities worldwide.

Q-Free is looking for a detail-oriented and technically skilled Configuration Specialist to join our Technology team. In this role, you will ensure our software systems are correctly configured, maintained, and deployed to support both customer needs and business operations.

You’ll collaborate closely with Engineering, QA, DevOps, Product, and Customer Support teams, playing a critical role in enabling high-quality software releases across both SaaS and embedded environments.

What You’ll Do

Configuration & System Management

  • Configure and maintain software applications and system settings
  • Manage configuration baselines across development, testing, and production environments
  • Ensure all changes are accurate, documented, and approved

Release & Version Control

  • Support software releases and deployment activities
  • Maintain configuration records, versioning, and release documentation
  • Partner with Engineering and QA to ensure consistency across builds

Documentation & Standards

  • Develop and maintain configuration documentation, SOPs, and runbooks
  • Ensure alignment with internal standards, security requirements, and best practices

Cross-Functional Collaboration

  • Work with Software Engineering, QA, DevOps, Product, and Customer Support teams
  • Support implementation teams with configuration troubleshooting

Troubleshooting & Support

  • Diagnose and resolve configuration-related issues across environments
  • Participate in root cause analysis and corrective actions

Continuous Improvement

  • Identify opportunities to improve tools, processes, and automation
  • Contribute to enhancements in release and configuration management

SaaS & Embedded Environment Support

  • Configure multi-tenant SaaS environments and manage feature flags/settings
  • Support CI/CD pipelines and automated deployments
  • Maintain configuration matrices and traceability across embedded systems

What You Bring

Required Qualifications

  • 2+ years of experience in configuration, systems, or software support
  • Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience
  • Experience in a software development or SaaS environment
  • Familiarity with version control systems (e.g., Git) and structured release processes
  • Strong attention to detail and ability to manage multiple configurations
  • Experience with embedded or real-time systems and environment management
  • Understanding of change control and deployment processes
  • Experience supporting enterprise, on-prem, or hybrid systemsAbility to collaborate with technical and customer-facing teams

Preferred Qualifications

  • Experience with CI/CD pipelines or configuration management tools
  • Familiarity with Agile or Scrum methodologies
  • Basic scripting skills (PowerShell, Python, or similar)
  • Experience with Kubernetes, cloud platforms (AWS/Azure), or MongoDB
  • Knowledge of ITIL or formal change management practices
  • Experience with Linux-based embedded systems or large-scale enterprise platforms

Key Skills & Competencies

  • Strong attention to detail and organization
  • Analytical problem-solving mindset
  • Ability to work both independently and collaboratively
  • Clear and effective communication skills

Why Choose Q-Free

Q Free America is committed to supporting employee success and well being with a comprehensive and competitive benefits package, including:

  • Medical, dental, and vision coverage
  • 401(k) with company contribution
  • Company paid life insurance, short term and long term disability
  • Employee Assistance Program (EAP)
  • Flexible benefits and additional wellness resources

To learn more, visit www.q free.com

We appreciate your interest in joining Q Free. Only qualified candidates will be contacted.

Q Free celebrates diversity and is proud to be an Equal Opportunity Employer.

EOE/AA/M/F/Veteran/Disabled • Drug Free Workplace

Related keywords

GitSaaSEmbedded SystemsCI/CDPowerShellPythonKubernetesAWSAzureMongoDBITILAgileScrumLinuxChange ManagementConfiguration Baselines

About Q-Free

LinkedInVisit site
Industry
IT Services and IT Consulting
Company size
201-500 employees
Headquarters
Trondheim, Ranheim
LinkedIn followers
25,476

THE PRIME MOVER IN INTELLIGENT TRAFFIC SOLUTIONS Q-Free is a global innovator in intelligent transportation systems that improve traffic flow, road safety, and air quality. With an open, collaborative approach to tolling, traffic, and active transportation management, Q-Free works with customers and partners on every continent to digitize infrastructure and overcome modern mobility challenges for the greater good of society. Q-Free has annual revenues of approximately 1 billion NOK (100 million USD) and employs 400 transportation innovators, experts, and enthusiasts. To learn more about how Q-Free is changing the movements of life, visit www.q-free.com. #liveqfree

Offices: Strindfjordveien 1, Trondheim, Ranheim 7053, NO · San Diego, California 92122, US · 1420 Kristina Way, Suite 102, Chesapeake, Virginia 23320, US · 2665 Pine Grove Rd, Suite 100, Cumming, Georgia 30041, US · 3801 E 34th St, Suite 105, Tucson, Arizona 85713, US

Advanced Transportation Management SystemsTraffic Management CenterWeigh in motionManaged LanesTollinginfomobilityinter-urbanurbanCooperative ITSITS
View all jobs at Q-Free

About Q-Free

LinkedInVisit site
Industry
IT Services and IT Consulting
Company size
201-500 employees
Headquarters
Trondheim, Ranheim
LinkedIn followers
25,476

THE PRIME MOVER IN INTELLIGENT TRAFFIC SOLUTIONS Q-Free is a global innovator in intelligent transportation systems that improve traffic flow, road safety, and air quality. With an open, collaborative approach to tolling, traffic, and active transportation management, Q-Free works with customers and partners on every continent to digitize infrastructure and overcome modern mobility challenges for the greater good of society. Q-Free has annual revenues of approximately 1 billion NOK (100 million USD) and employs 400 transportation innovators, experts, and enthusiasts. To learn more about how Q-Free is changing the movements of life, visit www.q-free.com. #liveqfree

Offices: Strindfjordveien 1, Trondheim, Ranheim 7053, NO · San Diego, California 92122, US · 1420 Kristina Way, Suite 102, Chesapeake, Virginia 23320, US · 2665 Pine Grove Rd, Suite 100, Cumming, Georgia 30041, US · 3801 E 34th St, Suite 105, Tucson, Arizona 85713, US

Advanced Transportation Management SystemsTraffic Management CenterWeigh in motionManaged LanesTollinginfomobilityinter-urbanurbanCooperative ITSITS
View all jobs at Q-Free

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