Pursuit Adventure Centre Retail and Booking Expert, Associate
Banff, Alberta, Canada · On-site
Entry level
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Baking, Pastry Production, Food Safety, Sanitation Standards, Inventory Control
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
I.D. No. 12 (Jasper National Park), Alberta, Canada · On-site
Entry level
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Hot line experience, Cooking techniques, Food preparation, Knife skills, Food safety
East Glacier Park Village, Montana, United States · On-site
Entry level
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Housekeeping, Cleaning, Sanitization, Communication Skills, Time Management
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Plumbing, Electrical, Carpentry, Pool Treatment, Painting
Project Manager (Design & Construction) - Glacier Park Collection
Columbia Falls, Montana, United States · On-site
Senior
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Guest Service, Housekeeping, Teamwork, Time Management, Attention To Detail
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Food & Beverage Support Staff, Northern Lights Alpine Kitchen
Banff, Alberta, Canada · On-site
Entry level
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Communication Skills, Basic Computer Skills, Customer Service, Food And Beverage Service, Professionalism
Experienced Tour Guide & Driver with Class 2, Columbia Icefield
I.D. No. 12 (Jasper National Park), Alberta, Canada · On-site
Mid level
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Hot Line Cooking, Food Preparation, Food Safety Regulations, Communication, Organization
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Hot Line Experience, Cooking Techniques, Food Preparation, Knife Skills, Food Safety
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Diesel And Gas Engine Repair, Marine Propulsion Systems, Electrical Systems (AC/DC), Hydraulic Systems, Marine Electronics
Pursuit Adventure Centre Retail and Booking Expert, Associate
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Full-time
Free Access To Pursuit Attractions, Discount For Friends On Attractions, Hotel Stay Discounts, Dining Discounts, Retail Discounts, Subsidized Mental Health And Wellness Resources
Posted 16d ago
~40 hrs/week
Responsibilities
Deliver friendly and customized service to guests by supporting retail sales and adventure bookings. Maintain a well-organized store environment through visual merchandising, restocking, and efficient transaction processing.
Requirements
Candidates should have previous customer service or hospitality experience and the ability to handle physical demands like lifting 50 pounds. Proficiency with POS systems and a professional, guest-first mindset are highly valued.
Full job description
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
As a PAC Retail & Booking expert, your daily pursuit is to deliver friendly, knowledgeable, andcustomizedservice whilemaintaininga welcoming and well-organized store environment. You willanticipateguest needs with care and respect, engaging guests to support both retailsalesand adventure bookings. Byprovidinglocal insight and helping guests plan their itineraries across our attractions, you will play a key role in creating seamless, elevated experiences that leavea lasting impression.
This role is based at the Elk & Avenue HotelPAC storeand the Cave and Basin Gift Shop.
ROLE & RESPONSIBILITIES
Activelycontributeto a positive, supportive, and high-performing team environment through collaboration, accountability, and a solutions-focused mindset
Take ownership of delivering iconic, inspiring, and unforgettable guest experiences — from first interaction to final farewell
Support both retail sales and guest bookings, helping guests plan andoptimizetheir adventure itineraries across Banff, Goldenand Jasper attractions
Provideaccurate, engaging, andpersonalizedrecommendations for in-town experiences, local highlights, and must-see adventures
Demonstrate strong product and experience knowledge by staying informed on merchandise, promotions, pricing updates, and company offerings
Process sales transactions and exchanges accuratelymaintainingattention to detail and financial integrity
Confidently navigate and manage multiple systems, including POS, booking platforms, and payment terminals, ensuringaccuratetransactions and a seamless guest experience.
Maintain exceptional standards of visual merchandising, cleanliness, and store organization to reflect a best-in-class retail environment
Complete daily restocking and inventory tasks to ensure full availability and a strong guest-ready presentation
Take ownership of back-of-house organization, including daily upkeep of storage rooms and operational areas
Proactively address guest questions, concerns, and issues with professionalism and care, escalating to leadership when appropriate
Support overall team and store success by taking onadditionalduties as needed with a flexible, team-first approach
Perform additional duties as assigned to support store operations and team success
REQUIRED SKILLS & QUALIFICATIONS
Thrivein a fast-paced environment by multitasking effectively during peak periods whilemaintainingservice quality and accuracy
Follow all health, safety, and cleanliness standards, including emergency procedures and operational guidelines
Friendly, approachable, and professional with a strongguest-firstandownership-drivenmindset
Curious, engaged, and motivated to continuously learn about products, experiences, and ways to improve the guest journey
Strong written and verbal communication skills with the ability to engage and inform guests confidently
Ability to stand for extended periods
Ability tolift upto 50 pounds
Previouscustomer service or hospitality experience preferred
Experience with POS& bookingsystems and cash handling is an asset
Secondary language skills are an asset
Comfortable working at heights, in high-altitude environments, and in all weather conditions
To honor our commitment to beingAlways Honest, all employees must consent to a criminal record check
The starting wage for this role is $18.00/hour.
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
Pursuit (NYSE: PRSU) is an attractions and hospitality company connecting guests to iconic places through memorable experiences.
Across the Canadian Rockies, Montana, Alaska, Iceland and Costa Rica, we create thoughtfully designed experiences that bring people closer to the landscapes and stories that define each destination.
Our collection of world‑class attractions and distinctive lodges are rooted in place and brought to life by the people behind each experience. From glass‑floored skywalks and glacier adventures to lakeside lodges and remote retreats, we focus on moments that stay with our guests long after they return home.
We’re committed to long‑term growth, quality and innovation, with a deep respect for the places we call home and the communities we’re part of.
Offices: 1401 17th Street, Suite 1400, Denver, CO 80202, US · 100 Gopher St, Suite 2, Banff, Alberta T1L 1J3, US · 509 W 4th Avenue, Anchorage, Alaska 99501, US · 201-999 Canada Place, Vancouver, British Columbia V6C 3E1, CA · P.O. Box 2025, Columbia Falls, Montana 59912, US
Pursuit (NYSE: PRSU) is an attractions and hospitality company connecting guests to iconic places through memorable experiences.
Across the Canadian Rockies, Montana, Alaska, Iceland and Costa Rica, we create thoughtfully designed experiences that bring people closer to the landscapes and stories that define each destination.
Our collection of world‑class attractions and distinctive lodges are rooted in place and brought to life by the people behind each experience. From glass‑floored skywalks and glacier adventures to lakeside lodges and remote retreats, we focus on moments that stay with our guests long after they return home.
We’re committed to long‑term growth, quality and innovation, with a deep respect for the places we call home and the communities we’re part of.
Offices: 1401 17th Street, Suite 1400, Denver, CO 80202, US · 100 Gopher St, Suite 2, Banff, Alberta T1L 1J3, US · 509 W 4th Avenue, Anchorage, Alaska 99501, US · 201-999 Canada Place, Vancouver, British Columbia V6C 3E1, CA · P.O. Box 2025, Columbia Falls, Montana 59912, US