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Outside Sales Rep – Commercial/OTR Tires | Seattle Metro
Monroe, Washington, United States · On-site
$75k–$90k/yr
Mid level
Description We are Purcell Tire And Service Centers – We are everywhere on I-5. Aggressive on OTR, Heavy in mining, construction, and Ag. We are BIG on OTR + commercial, BUT we do retail + retread with locations in Rento…
Outside Sales Rep – Commercial/OTR Tires | Seattle Metro
Monroe, Washington, United States · On-site
$75k–$90k/yr
Mid level
Description We are Purcell Tire And Service Centers – We are everywhere on I-5. Aggressive on OTR, Heavy in mining, construction, and Ag. We are BIG on OTR + commercial, BUT we do retail + retread with locations in Rento…
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Description Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development. As a full-time Outside Service Tech, your mission is to provide exceptional…
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Full-time
high school, professional certificate
Posted 28d ago
~40 hrs/week
Responsibilities
Perform tire services including inflation, balancing, mounting, and puncture repair for commercial and passenger vehicles. Maintain a clean shop environment and build positive relationships with customers while adhering to safety protocols.
Requirements
Requires a high school diploma and 1-2 years of job-specific experience. Must possess Tire Industry Association CTS certification or vendor-provided training.
Full job description
Description
MISSION
To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques.
ESSENTIAL DUTIES
Identify and inflate tires correctly for the size and ply
Place wheels on balancing machines to determine counterweights required to balance wheels
Dismount wheels from vehicles using lug wrenches and other hand and power tools
Mount wheels onto vehicles
Reassemble tires onto wheels
Replace valve stems and remove puncturing objects
Locate and seal punctures
Perform lube, oil, filter, tire services on passenger and light truck vehicles, as needed
Maintain positive relationships with customers
Maintain tools and related tire accessories
Maintain a clean shop to reflect the proper corporate image to the public
Protect company assets
Embrace Purcell’s culture of safety and perform all jobs in a safe manner
Regular attendance in accordance with assigned schedule
Ability to perform physical requirements as listed in job description
Other essential and non-essential duties, as assigned by management
Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s:
Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
Communication KSA’s:
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
Tools & Technology KSA’s:
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties
Cognitive KSA’s:
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Service Orientation — Actively looking for ways to help people.