Jobs at Provana (Now Hiring) — 2 open

We are seeking an organized, tech-savvy, and proactive Legal Assistant to support our growing legal team. In this role, you will be the operational engine of our practice, handling critical administrative, clerical, and client-facing tasks from a virtual environment. The ideal candidate has a proven track record of managing fast-paced digital workflows, handling remote collaboration tools with ease, and keeping case files meticulously organized.

Key Responsibilities

• Maintain, organize, and update digital client files within our cloud-based case management software.
• Manage attorney calendars, schedule depositions, client meetings, and mediations, and track strict court deadlines.
• Act as a primary point of contact via phone and email; conduct initial client screenings, collect basic intake information, and route inquiries appropriately.
• Order, track, and follow up on essential case records (medical records, billing statements, police reports, and insurance details).
• Handle e-filing with courts, draft standard administrative correspondence, manage digital mail, and assist with basic invoice or billing entry.
• Advanced English proficiency (C1 or higher).
• Availability to work on site in Medellin.
• Minimum of 1–2 years of experience in an administrative/legal role.
• High proficiency with cloud-based collaboration tools (e.g., Zoom, Slack, Microsoft Teams, SharePoint, or Google Workspace) and digital phone systems.
• Hands-on experience with legal case management software (e.g., Clio, Filevine, Smokeball, or similar platforms).
• Exceptional written and verbal communication skills with a professional, empathetic phone demeanor.
• Laser-sharp attention to detail and the ability to prioritize tasks independently without direct daily supervision.

Preferred Qualifications

• Prior experience working in a Personal Injury law firm (plaintiff or defense).
• Understanding of the medical records collection process, medical terminology, and requesting balances/liens.
• Experience communicating with auto insurance adjusters to open claims, check coverage limits, or request property damage updates.
• Full-time Colombian employment contract.
• Colombian public holidays.
• Vision care allowance.
• Prepaid medical coverage through SURA.
• Longevity bonuses.
• And much more!