Pune, Maharashtra, India · On-site
Overview Job Description Below is a professional Job Description (JD) for an Technical Architect – ServiceNow Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs.…
Skills: ServiceNow Architecture, TSOM, TSM, CMDB, ITOM
Chennai, Tamil Nadu, India · On-site
Overview Primary skillsetsHands-on proficiency in SQL and PL/SQLExcellent written and verbal communication, with the ability to collaborate effectively with cross-functional and client-facing teamsStrong analytical, trou…
Skills: Sql, Pl/Sql, Communication, Analytical Skills, Troubleshooting
Chennai, Tamil Nadu, India · On-site
Overview An RHPAM OpenShift Support Engineer is responsible for deploying, maintaining, troubleshooting, and optimizing Red Hat Process Automation Manager (RHPAM) applications running on OpenShift (Kubernetes platform). …
Skills: Red Hat Process Automation Manager, OpenShift, Kubernetes, BPM, DMN
Chennai, Tamil Nadu, India · On-site
Overview ROLE PURPOSE The SRE Architect owns the reliability, security, and operational excellence of the Autonomous Operations platform. This role defines and enforces the engineering discipline that keeps Prodapt's AI-…
Skills: Kubernetes, Cloud Infrastructure, DevSecOps, Observability, Infrastructure-as-Code
Richardson, Texas, United States · On-site
Overview Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest tel…
Skills: Requirements Gathering, Data Analysis, Business Intelligence, Looker, Tableau
Chennai, Tamil Nadu, India · On-site
Overview We are looking for a senior AWS Data & AI Architect to lead front-end technical solutioning for AI & Data opportunities across the LATAM region. The architect will work closely with regional sales, presales, del…
Skills: AWS Data & AI Architecture, Python, Amazon Bedrock, Generative AI, RAG
Richardson, Texas, United States · On-site
Overview Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest tel…
Skills: Agentic AI, Python, LLMs, SLMs, RAG
Pune, Maharashtra, India · On-site
Overview We are seeking a seasoned ServiceNow Technical Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform—with a strong emphasis on Customer Service Management…
Skills: ServiceNow, Customer Service Management, Virtual Agent, CMDB, Now Assist
India · On-site
Overview We are seeking a seasoned ServiceNow Technical Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform—with a strong emphasis on Customer Service Management…
Skills: ServiceNow, Customer Service Management, Virtual Agent, CMDB, Now Assist
Bengaluru, Karnataka, India · On-site
Overview ServiceNow Technical Architect - ITSM, integration, Custom app development & Architecture Experience Overall Experience: 15+ years in IT Service Management / IT Operations / Enterprise MonitoringRelevant Experie…
Skills: ServiceNow ITOM, ServiceNow TSOM, CMDB Architecture, Service Mapping, Event Management
Bengaluru, Karnataka, India · On-site
Overview Overview Highly experienced Solution Architect with deep expertise in Telecom OSS (Operations Support Systems) to lead end-to-end solution design and drive reusability across components and modules. This role re…
Skills: Telecom OSS, Solution Architecture, Service Assurance, Fault Management, Performance Management
Bengaluru, Karnataka, India · On-site
Overview Highly experienced Solution Architect with deep expertise in Telecom OSS (Operations Support Systems) to lead end-to-end solution design and drive reusability across components and modules. This role requires a …
Skills: Telecom Oss, Solution Architecture, Yaml, Data Modeling, Service Assurance
Bengaluru, Karnataka, India · On-site
Overview Job Title ServiceNow Technical Architect Experience Overall Experience: 12+ years in IT Service Management / IT Operations / Enterprise MonitoringRelevant Experience: 8+ years in ServiceNow platform with deep fo…
Skills: ServiceNow ITOM, ServiceNow TSOM, Discovery, Service Mapping, Event Management
India · On-site
Overview Prodapt Solutions is looking for a ServiceNow Lead Engineer to design, develop, and deliver ServiceNow solutions that support our enterprise IT and business processes. The role requires deep hands-on technical e…
Skills: ServiceNow Development, ITSM, ITOM, ITAM, HRSD
Bengaluru, Karnataka, India · On-site
Overview Role Overview As part of the Signal & Power Integrity team, you will be responsible for the design validation and electrical performance analysis of high-speed semiconductor controllers, packages, and interfaces…
Skills: Signal Integrity, Power Integrity, S-parameter Extraction, 3D Electromagnetic Modeling, Cadence PowerSI
Chennai, Tamil Nadu, India · On-site
Overview The Technical Lead is responsible for owning the technical execution and engineering delivery of complex application and AI-enabled solutions across the software development lifecycle. This role serves as the pr…
Skills: System Design, Application Architecture, Python, JavaScript, TypeScript
Chennai, Tamil Nadu, India · On-site
Overview The AI Software Development Engineer – Level 3 (AI SDE3) is responsible for independently designing, building, and optimizing AI-enabled application components across frontend, backend, and data workflows.…
Skills: Python, FastAPI, React, Next.js, Tailwind CSS
Bogota, RAP (Especial) Central, Colombia · On-site
Overview Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest tel…
Skills: Salesforce CPQ, Apex, LWC, Salesforce Flow, SOQL
Chennai, Tamil Nadu, India · On-site
Overview We are seeking a seasoned ServiceNow Technical Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform—with a strong emphasis on Customer Service Management…
Skills: ServiceNow CSM, Virtual Agent, CMDB, Now Assist, JavaScript
Richardson, Texas, United States · On-site
Overview Overview: Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the l…
Skills: Technical Support, Customer Service, Troubleshooting, Service Activation, Provisioning
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Lead the technical architecture and governance of ServiceNow implementations specifically for telecom environments, focusing on TSOM, TSM, and CMDB. Design scalable integration frameworks between ServiceNow and enterprise OSS/BSS systems while providing technical leadership to engineering teams.
Requires over 15 years of total IT experience with 8-10 years of hands-on ServiceNow expertise in telecom-focused modules. Preferred certifications include ServiceNow CTA, CIS, ITOM, ITIL, and TOGAF.
Below is a professional Job Description (JD) for an Technical Architect – ServiceNow Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs.
Technical Architect – ServiceNow (TSOM / TSM / CMDB)
Onshore – UK
15+ years of overall IT experience with 8–10 years of relevant hands-on experience in the ServiceNow platform, particularly in telecom-focused modules such as TSOM, TSM, and CMDB.
We are seeking an experienced ServiceNow Technical Architect to lead the architecture, design, and technical governance of ServiceNow platform implementations in a telecom environment. The role will focus on Telecom Service Operations Management (TSOM), Telecom Service Management (TSM), and CMDB architecture, ensuring scalable, secure, and high-performing platform solutions.
The Technical Architect will work closely with Program Managers, Enterprise Architects, Product Owners, and development teams to design solutions aligned with enterprise architecture standards and telecom operational requirements.
Architecture & Solution Design
CMDB Architecture & Governance
Telecom ServiceNow Architecture (TSOM & TSM)
Platform Integration Architecture
Design integrations between ServiceNow and enterprise systems including:
Use technologies such as:
Technical Leadership
Performance & Scalability
Collaboration & Stakeholder Engagement
Experience
Strong expertise in:
ServiceNow Platform
Telecom Modules
IT Operations
Integration Architecture
Preferred Certifications
Leadership Competencies
Key Deliverables
Below is a professional Job Description (JD) for an Technical Architect – ServiceNow Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs.
Technical Architect – ServiceNow (TSOM / TSM / CMDB)
Onshore – UK
15+ years of overall IT experience with 8–10 years of relevant hands-on experience in the ServiceNow platform, particularly in telecom-focused modules such as TSOM, TSM, and CMDB.
We are seeking an experienced ServiceNow Technical Architect to lead the architecture, design, and technical governance of ServiceNow platform implementations in a telecom environment. The role will focus on Telecom Service Operations Management (TSOM), Telecom Service Management (TSM), and CMDB architecture, ensuring scalable, secure, and high-performing platform solutions.
The Technical Architect will work closely with Program Managers, Enterprise Architects, Product Owners, and development teams to design solutions aligned with enterprise architecture standards and telecom operational requirements.
Architecture & Solution Design
CMDB Architecture & Governance
Telecom ServiceNow Architecture (TSOM & TSM)
Platform Integration Architecture
Design integrations between ServiceNow and enterprise systems including:
Use technologies such as:
Technical Leadership
Performance & Scalability
Collaboration & Stakeholder Engagement
Experience
Strong expertise in:
ServiceNow Platform
Telecom Modules
IT Operations
Integration Architecture
Preferred Certifications
Leadership Competencies
Key Deliverables
Below is a professional Job Description (JD) for an Technical Architect – ServiceNow Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs.
Technical Architect – ServiceNow (TSOM / TSM / CMDB)
Onshore – UK
15+ years of overall IT experience with 8–10 years of relevant hands-on experience in the ServiceNow platform, particularly in telecom-focused modules such as TSOM, TSM, and CMDB.
We are seeking an experienced ServiceNow Technical Architect to lead the architecture, design, and technical governance of ServiceNow platform implementations in a telecom environment. The role will focus on Telecom Service Operations Management (TSOM), Telecom Service Management (TSM), and CMDB architecture, ensuring scalable, secure, and high-performing platform solutions.
The Technical Architect will work closely with Program Managers, Enterprise Architects, Product Owners, and development teams to design solutions aligned with enterprise architecture standards and telecom operational requirements.
Architecture & Solution Design
CMDB Architecture & Governance
Telecom ServiceNow Architecture (TSOM & TSM)
Platform Integration Architecture
Design integrations between ServiceNow and enterprise systems including:
Use technologies such as:
Technical Leadership
Performance & Scalability
Collaboration & Stakeholder Engagement
Experience
Strong expertise in:
ServiceNow Platform
Telecom Modules
IT Operations
Integration Architecture
Preferred Certifications
Leadership Competencies
Key Deliverables
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. Connecting 1.1 billion people and 5.4 billion devices across the globe, Prodapt’s clients include Google, Amazon, PayPal, SoftBank, ServiceNow, Ciena, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
Offices: No. 25 A&B, South Phase 5th cross street, Thiru Vi Ka Industrial Estate. Guindy, Chennai, Tamilnadu 600032, IN · Sarjapur Main Road, Vaishnavi Tech Park, Sy. No. 16/1 and 17/2, 5th floor, North Wing, Bengaluru East, Karnataka 560103, IN · Rajiv Gandhi Salai, No.283/4, 4th Floor, PrinceInfo City-II, Chennai , Tamil Nadu 600056, IN · Win Aoyama 942, 2-2-15 Minami-Aoyama, Synophic Japan Co. LTD, Minato-ku, Tokyo, JP · Grand Central Railway station, Sector 40, 10th floor, A wing, Tower 1, Seawoods, Navi Mumbai, Maharashtra 400 706, IN
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. Connecting 1.1 billion people and 5.4 billion devices across the globe, Prodapt’s clients include Google, Amazon, PayPal, SoftBank, ServiceNow, Ciena, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
Offices: No. 25 A&B, South Phase 5th cross street, Thiru Vi Ka Industrial Estate. Guindy, Chennai, Tamilnadu 600032, IN · Sarjapur Main Road, Vaishnavi Tech Park, Sy. No. 16/1 and 17/2, 5th floor, North Wing, Bengaluru East, Karnataka 560103, IN · Rajiv Gandhi Salai, No.283/4, 4th Floor, PrinceInfo City-II, Chennai , Tamil Nadu 600056, IN · Win Aoyama 942, 2-2-15 Minami-Aoyama, Synophic Japan Co. LTD, Minato-ku, Tokyo, JP · Grand Central Railway station, Sector 40, 10th floor, A wing, Tower 1, Seawoods, Navi Mumbai, Maharashtra 400 706, IN
