Plano, Texas, United States · Hybrid
Job DetailsLevel: ExperiencedJob Location: Trident Corporate Office - Plano, TX 75024Position Type: Full TimeTravel Percentage: Up to 25%Job Shift: DayJob Category: Information TechnologyBusiness Analyst — Informat…
Skills: Business Analysis, Salesforce Service Cloud, Requirements Gathering, Process Mapping, User Acceptance Testing
Plano, Texas, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Trident Corporate Office - Plano, TX 75024Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 25%Job Shift: DayJob Category: SalesTitle: Business Deve…
Skills: B2B Sales, Account Management, Strategic Planning, Market Research, CRM
Sherman, Texas, United States · On-site
$23/hr–$27/hr
Job DetailsJob Location: EWH - Sherman, TX 75090Position Type: Full TimeSalary Range: $23.95 - $27.30 HourlyTitle: Industrial Maintenance Technician 1-6 Functional Area: All Facility Areas Reports to: Maintenance Manager…
Skills: Troubleshooting, Preventive Maintenance, OSHA Standards, NEC Standards, Forklift Operation
Sherman, Texas, United States · On-site
Job DetailsJob Location: EWH - Sherman, TX 75090Position Type: Full TimeSalary Range: $20.28The primary purpose of the position is the operation of the compounding mixing equipment to provide PVC compound material to the…
Skills: Compounding Mixing Equipment Operation, Quality Control, Recipe Following, Ingredient Weighing, Troubleshooting
Sherman, Texas, United States · On-site
Job DetailsJob Location: EWH - Sherman, TX 75090Position Type: Full TimeSalary Range: $19.67Job Shift: Rotating Dupont 12 ScheduleJob Category: ManufacturingTitle: Extruder Operator Assistant Functional Area: Extrusion D…
Skills: Film Extrusion, Quality Control, Palletization, Forklift Operation, Overhead Crane Operation
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The role acts as a bridge between business teams and IT to define requirements and implement solutions, primarily within Salesforce Service Cloud. Responsibilities include process improvement, coordinating UAT, and managing the enhancement backlog across CRM and ERP systems.
Requires 3+ years of experience as a business analyst with hands-on expertise in Salesforce platform concepts and requirements translation. Candidates must possess strong communication skills and the ability to manage multiple concurrent initiatives in a lean team.
Job DetailsLevel: ExperiencedJob Location: Trident Corporate Office - Plano, TX 75024Position Type: Full TimeTravel Percentage: Up to 25%Job Shift: DayJob Category: Information TechnologyBusiness Analyst — Information Technology
Trident Solutions | Plano, TX (Hybrid) | Full-Time
Reports to: Director of Data & Analytics
Travel is required as needed - 10%
We’re hiring a Business Analyst to sit at the intersection of our business teams and our technology stack. You’ll work directly with sales, customer service, operations, and finance leaders across our brands to understand how work gets done today, define how it should work tomorrow, and drive the requirements, configuration, testing, and adoption that get us there.
Salesforce is a core part of this role. We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our roadmap includes a customer self-service portal, expanded CRM adoption, and deeper integration with our ERP. You’ll be the person who translates what the business needs into clear requirements and working Salesforce solutions — partnering with admins, developers, and vendors to deliver.
This is a hands-on, high-visibility role on a small, fast-moving IT team. You’ll touch a wide range of initiatives — CRM, ERP, warehouse and shipping systems, AR/AP automation, reporting, and process improvement — and you’ll have real ownership from day one.
Requirements & process analysis — Facilitate discovery sessions with stakeholders across brands to elicit, document, and prioritize business requirements, user stories, and functional specifications.
Salesforce ownership — In addition to supporting daily administration tasks, you’ll serve as the primary business analyst for Salesforce Service Cloud and related initiatives — gathering requirements, designing solutions with flows, custom objects, validation rules, reports, and dashboards, and coordinating configuration, testing, and deployment.
Process improvement — Map current-state processes, identify inefficiencies and gaps, and propose practical improvements — including where systems, automation, or better data can eliminate manual work.
Testing & quality — Write test plans and acceptance criteria, coordinate UAT with business users, and ensure solutions work before they go live.
Change management & adoption — Build training materials, lead end-user training, and act as the voice of the business through rollout and stabilization to drive adoption.
Cross-platform projects — Support projects across our broader stack — ERP (Infor VISUAL), EDI, warehouse and shipping systems, AP/AR automation, and reporting — bringing the same rigor in requirements and testing.
Backlog & documentation — Manage enhancement backlogs, scope and prioritize requests with stakeholders, and keep documentation current so knowledge doesn’t live in anyone’s head.
QualificationsWhat You’ll Bring (Required)
3+ years of experience as a business analyst, business systems analyst, or similar role supporting enterprise applications.
Hands-on Salesforce experience — comfortable with core platform concepts such as objects, fields, flows, validation rules, reports, dashboards, and experience gathering requirements and testing within Salesforce.
Demonstrated ability to translate business needs into clear, actionable requirements, user stories, and process documentation.
Experience planning and executing user acceptance testing and supporting end users through go-live.
Strong communication skills — able to work effectively with everyone from customer service reps to executives, and to explain technical concepts in plain language.
Self-directed and organized; able to manage multiple concurrent initiatives on a lean team.
Salesforce Certified Business Analyst or Salesforce Administrator certification.
Experience in manufacturing, distribution, or another product-centric industry and business and financial acumen
Exposure to ERP systems (Infor VISUAL, Epicor, or similar), EDI, or warehouse management systems.
Experience with Amazon Connect, customer portals, or contact center technology.
Familiarity with Microsoft 365, Power Platform (Power Automate, Power BI), or SQL for data analysis.
Experience using AI to accelerate your work
Strong critical thinking skills
Experience working in a private equity-backed or multi-entity environment.
You’ll join at a moment when technology is a genuine priority — with executive sponsorship, funded initiatives, and a roadmap that spans CRM, ERP, warehouse automation, and analytics. If you want breadth, ownership, and the chance to see your work directly change how a business operates, this is that role.
Raising Your Expectations
Welcome to Presco, America’s premier manufacturer of commercial marking products and customized PVC films. We have built a 75-year reputation for extraordinary service and satisfaction and continually focus on exceeding our customer’s outdoor non-verbal communication needs by delivering not just products, but solutions. We will do whatever it takes to ensure that your orders are filled, deadlines are beaten and your special requests met. Under the Presco umbrella, there are two distinct product lines: Marking Products and Engineered PVC Film . Our Marking Product line includes barricade tape, roll flagging, marking flags and many more which are manufactured right here in Sherman, Texas. Our Marking Products are sold through a network of very knowledgeable distributors who represent the Presco brand with the utmost professionalism. In addition to the manufacturing of Marking Products, Presco also compounds and extrudes flexible PVC film. Our film is sold to other manufacturers who utilize it in their manufacturing process. Our PVC film can be found in items such as blood pressure cuffs, brattice material, laminate flooring, military tents, awning and much more. Presco also converts PVC film into convention/trade show table top film, which is sold through our subsidiary, Proflex Vinyls. Presco PVC film is known throughout industry for providing high quality film and solutions for our manufacturing partners.
Offices: 1201 E. Pecan St., Sherman, 75090, US
Raising Your Expectations
Welcome to Presco, America’s premier manufacturer of commercial marking products and customized PVC films. We have built a 75-year reputation for extraordinary service and satisfaction and continually focus on exceeding our customer’s outdoor non-verbal communication needs by delivering not just products, but solutions. We will do whatever it takes to ensure that your orders are filled, deadlines are beaten and your special requests met. Under the Presco umbrella, there are two distinct product lines: Marking Products and Engineered PVC Film . Our Marking Product line includes barricade tape, roll flagging, marking flags and many more which are manufactured right here in Sherman, Texas. Our Marking Products are sold through a network of very knowledgeable distributors who represent the Presco brand with the utmost professionalism. In addition to the manufacturing of Marking Products, Presco also compounds and extrudes flexible PVC film. Our film is sold to other manufacturers who utilize it in their manufacturing process. Our PVC film can be found in items such as blood pressure cuffs, brattice material, laminate flooring, military tents, awning and much more. Presco also converts PVC film into convention/trade show table top film, which is sold through our subsidiary, Proflex Vinyls. Presco PVC film is known throughout industry for providing high quality film and solutions for our manufacturing partners.
Offices: 1201 E. Pecan St., Sherman, 75090, US
