Albert-Eden, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei and provides access to critical health and socia…
Skills: Administrative support, Operational support, Payroll, Rostering, Record keeping
Hamilton, Waikato, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to …
Skills: Social work, Case management, Early intervention, Preventive social work, Individual counseling
Puketāpapa, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us At Presbyterian Support Northern (PSN), we believe everyone should have the opportunity to actively contribute to their community and thrive. Our team of more than 900 people stretches from Ta…
Skills: Facilitation, Social work, Counselling, Family violence support, Relationship building
Maungakiekie-Tāmaki, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and soci…
Skills: Counselling, Social work, Crisis intervention, Emotional support, Mental wellbeing support
Manurewa, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and soci…
Skills: Family violence prevention, Risk assessment, Safety planning, Crisis intervention, Social work
Puketāpapa, Auckland, New Zealand · On-site
The Social Food Pantry (PSN’s community food support service) operates every Tuesday and Friday. We are seeking committed and enthusiastic Volunteer Kitchen Leads to oversee the planning, preparation, service, and clean-…
Skills: Meal planning, Food preparation, Kitchen management, Team leadership, Safety compliance
Puketāpapa, Auckland, New Zealand · On-site
Volunteer job opportunities at Communities Feeding Communities Mount Roskill. This is a hands-on, behind-the-scenes role that keeps our pantry running smoothly and ensures food gets to those who need it most. Volunteer S…
Skills: Inventory Management, Food Handling, Organization, Teamwork, Cleaning
Puketāpapa, Auckland, New Zealand · On-site
Communities Feeding Communities (CFC) is a Presbyterian Support Northern (PSN) initiative dedicated to improving food security and strengthening community connections in the Puketāpapa (Mount Roskill) area. Through our c…
Skills: Gardening, Weeding, Composting, Planting, Harvesting
Albert-Eden, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and soci…
Skills: Social work, People management, Operational management, Trauma informed practice, Strength based practice
Maungakiekie-Tāmaki, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and soci…
Skills: Leadership, Crisis Intervention, Counselling, Operational Management, Communication
Maungakiekie-Tāmaki, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and soci…
Skills: Mental Health Support, Suicide Risk Management, Crisis Intervention, Clinical Supervision, Leadership
Māngere-Ōtāhuhu, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and soci…
Skills: Youth Work, Social Work, Strength-based practice, Communication, Interpersonal skills
Maungakiekie-Tāmaki, Auckland, New Zealand · On-site
Te Kowhiringa | The Opportunity We are seeking an experienced Customer Care Lead to join our Enliven team and provide strong operational and people leadership within our Customer Care function. You will support and super…
Skills: Leadership, Communication, Problem-Solving, Data Entry, Resource Allocation
Hamilton, Waikato, New Zealand · On-site
Te Kowhiringa I The Opportunity As an Enliven Support Worker, you will visit clients (elderly, disabled, individuals in recovery) in their homes to help them with a range of personal cares (showering, dressing), issuing …
Skills: Personal Care, Medication Administration, Meal Preparation, Home Help, Community Assistance
Tauranga, Bay of Plenty, New Zealand · On-site
Te Kowhiringa I The Opportunity As a Disability Support Coordinator you will work alongside our clients to arrange support for their disabilities via Individualised Funding (Ministry of Health). A fundamental part of thi…
Skills: Relationship Management, Case Management, Budget Monitoring, Client Support Planning, Written Communication
Hamilton, Waikato, New Zealand · On-site
Te Kowhiringa I The Opportunity As a Disability Support Coordinator you will work alongside our clients to arrange support for their disabilities via Individualised Funding (Ministry of Health). A fundamental part of thi…
Skills: Relationship Management, Client Support Planning, Budget Management, Written Communication, Verbal Communication
Tauranga, Bay of Plenty, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to …
Skills: Personal Care, Medication Administration, Wound Dressing, Meal Preparation, Home Help
Maungakiekie-Tāmaki, Auckland, New Zealand · On-site
Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to …
Skills: Personal Care, Medication Administration, Meal Preparation, Home Help, Customer Service
Maungakiekie-Tāmaki, Auckland, New Zealand · On-site
Te Kowhiringa I The Opportunity Our Customer Care Coordinator is responsible for creating and managing our support worker rosters to ensure coverage and a seamless service is delivered to our clients. This role involves …
Skills: Customer Service, Roster Management, Scheduling, Oral Communication, Written Communication
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The Senior Administrator provides high-quality operational and administrative support to the National Lifeline Manager and the counselling service. Key duties include managing payroll and rostering, maintaining accurate records, and acting as a professional point of contact for staff and stakeholders.
Candidates must have at least 3 years of experience in senior administration and possess strong organizational and communication skills. Proficiency in Microsoft Office and the ability to manage competing priorities in a busy environment are essential.
We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.
Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua.
For more than 50 years, Lifeline Aotearoa has been supporting New Zealanders experiencing crisis, distress, and emotional challenges. Through our 24/7 nationwide helpline and text service, we provide essential counselling and support that strengthens the wellbeing of individuals, whānau, and communities across Aotearoa.
Te Kowhiringa I The Opportunity
Are you an experienced administrator who thrives on keeping things organised, running smoothly and making a difference behind the scenes?
Lifeline Aotearoa is looking for a Senior Administrator to provide high-quality administrative and operational support to our National Lifeline Manager and Counselling service.
This is a varied role where your organisation, attention to detail and ability to build positive relationships will make a real difference. You’ll be at the heart of the day-to-day administration of the Lifeline Counselling service, helping ensure our systems, processes and information are accurate, efficient and well managed.
You’ll work closely with the National Lifeline Manager, responding to operational priorities, staff and stakeholder enquiries and emerging service needs. You’ll also be a professional and welcoming point of contact for staff, clients and visitors, communicating confidently across email, telephone and face-to-face interactions.
Key responsibilities include:
Providing proactive and reliable administrative support to the National Lifeline Manager and Counselling service.
Coordinating day-to-day operational and administrative requirements such as payroll and rostering.
Maintaining accurate records, systems and documentation.
Responding promptly and professionally to enquiries from staff, clients and stakeholders.
Supporting effective communication and information flow across the service.
Identifying opportunities to improve administrative processes and systems.
Managing competing priorities and responding flexibly to emerging operational needs.
Contributing to the smooth and efficient delivery of the Lifeline Counselling service.
This is a full-time (40 hours per week) permanent role based in Epsom.
Ko wai koe | About you
You’ll be an experienced administrator with 3 plus years of experience who takes pride in doing things well and enjoys being the person others can rely on. You’ll be organised, proactive and comfortable managing a range of priorities in a busy environment.
We’re looking for someone who:
Has proven experience in a senior administration.
Is highly organised with excellent attention to detail.
Can manage competing priorities and work to deadlines.
Has strong written and verbal communication skills.
Builds positive and professional relationships with a wide range of people.
Is confident using systems, databases and Microsoft Office.
Takes initiative and can anticipate what needs to be done.
Is adaptable, solutions-focused and comfortable responding to changing priorities.
Understands the importance of confidentiality, professionalism and working with sensitive information.
Has a genuine commitment to supporting the work of Lifeline and the people we serve.
Boost Programme: Instant access to special offers, gym memberships, and seasonal holiday deals across 50+ popular Kiwi brands.
Referral Bonus: A $200 reward for every successful referral of a friend or family member to PSN wide.
Employee Recognition: Company recognition for continued years of service. Nomination of employees for living the company values.
Long Service Leave: An extra 5 days of leave applied at 5 years of service.
KiwiSaver: Contributions provided in addition to your base salary.
Leave Purchasing: The option to apply to purchase up to 10 additional days of annual leave each year.
Wellbeing Support: Confidential support and online resources for you and your family through the Employee Assistance Programme (EAP).
Flu Vaccination: Free annual flu vaccinations provided to help protect your health and wellbeing.
PSN Scholarship: Financial and academic support opportunities to fund your professional development and higher education.
We are committed to creating a diverse workplace where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.
Our people are critical to our success. Part of working as part of our team means that you will have access to:
Contact [email protected] if you have any questions or would like a copy of the Role Profile.
To check out our Careers page, please copy and paste https://careers.psn.org.nz/ into your browser to learn more about us and working here, including other exciting opportunities with us.
E hika ma, Tono a mai! (What are you waiting for) … join our team and be part of the solution!
Applications close Friday 21 August 2026
A better life for everyone.
Presbyterian Support Northern is one of Aotearoa New Zealand’s leading providers of social, health, and disability services. We have a long history supporting some of New Zealand’s most vulnerable people – a legacy that dates back to 1884. Today, our social services are comprised of Lifeline Aotearoa, Family Works and Shine, while our health and disability services are grouped under Enliven. We also have a strong focus on business and community development through our Communities Feeding Communities initiative in Auckland, as well as fee-for-service training for businesses and community groups (DVFREE and Shine RESPOND). With around 900 staff, we deliver valued services from regional sites throughout the upper North Island from Taupō to Whangārei.
Offices: 111 Great South Road, Epsom, Auckland, Auckland 1051, NZ
A better life for everyone.
Presbyterian Support Northern is one of Aotearoa New Zealand’s leading providers of social, health, and disability services. We have a long history supporting some of New Zealand’s most vulnerable people – a legacy that dates back to 1884. Today, our social services are comprised of Lifeline Aotearoa, Family Works and Shine, while our health and disability services are grouped under Enliven. We also have a strong focus on business and community development through our Communities Feeding Communities initiative in Auckland, as well as fee-for-service training for businesses and community groups (DVFREE and Shine RESPOND). With around 900 staff, we deliver valued services from regional sites throughout the upper North Island from Taupō to Whangārei.
Offices: 111 Great South Road, Epsom, Auckland, Auckland 1051, NZ
