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Housing Placement Case Manager (Housing Search and Stabilization)
Boston, Massachusetts, United States · On-site
$23/hr–$26/hr
Mid level
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Skills: Case Management, Housing Navigation, Crisis Intervention, HMIS Data Entry, Motivational Interviewing
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Skills: Direct Care, Crisis Intervention, Case Management, HMIS Data Entry, Housing Pathway Development
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$61k–$68k/yr
Full-time
high school
Posted 8d ago
~40 hrs/week
Responsibilities
The Residential Program Supervisor manages a team of residential counselors and house managers to provide supportive services to tenants in housing. They are responsible for program content, staff training, crisis leadership, and ensuring compliance with licensing and safety requirements.
Requirements
Candidates must have a high school diploma and at least 5 years of clinical supervisory experience in the substance abuse or mental health field. Experience working with homeless individuals or supportive housing is required, along with the ability to travel within Boston and Brookline.
Full job description
Description
SCHEDULE: 40 hours, Sunday– Thursday, 4pm. – 12:30am., with some flexibility needed for meetings with staff, neighborhood meetings, and emergency calls. On-call rotation required.
Pays $61,464.00 - $67,610.40. annually DOE (Salary ranges provided are based on relevant experience and skill set)
LOCATION: 123 Hamilton St. Dorchester, MA
SUMMARY OF THE POSITION:
Pine Street Inn Supportive Housing provides comprehensive residential, case management, and clinical support services to Supportive Housing tenants. The Residential Supervisor directly supervises a residential team of evening and overnight residential counselors and house managers. The residential services team provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention in the evening and overnight shifts, and in coordination with the Case Management teams who operate in the day. The Supervisor will coordinate staff coverage for the mobile evening counselors in their portfolio and is responsible for program content including the implementation of effective best practices (Motivational Interviewing, Harm Reduction, and Trauma Informed Care) and ensures the provision of high quality supports on a 24/7 basis. This will involve hiring, evaluation, training and support of supervisees; ensuring compliance with licensing and legal requirements; and communicating key objectives to staff and ensuring compliance with the same. The supervisor will monitor and ensure staff compliance with training, safety, mediate issues with tenants, and coordinate the work of this team with the PSI Supportive Housing Case Management, Property Management and Facilities departments, as well as other PSI-Departments. The Supervisor also provides leadership in crisis situations, will carry a cell phone, and will participate in responding to emergency calls in an on-call rotating schedule. The individual will be self-motivated, with solid communications skills, capable of creating policies, procedures and plans in coordination with their peer Residential Supervisors and the Associate Director of Residential Services. This position requires a great deal of tact, diplomacy and creative problem solving in order to maintain a positive working relationship with our neighbors.
*Please note - All credentials and licensures will be reviewed annually as part of the PSI credentialing process. Additionally, an annual CORI review will be conducted for the Supervisor. Acceptable results of annual credentialing and CORI reviews will be required of the Supervisor.
Requirements
QUALIFICATIONS:
EDUCATION/TRAINING:
REQUIRED:
· High School Diploma
· 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field
· Ability to travel throughout Boston and Brookline
PREFERRED:
· Training in Motivational Interviewing and the Stages of Change model.
· Knowledge of and strong commitment to harm reduction philosophy, principles and practices.
KNOWLEDGE/EXPERIENCE:
REQUIRED
· Prior experience working with homeless individuals and/or supportive housing.
· Three years’ direct care experience providing services, including assessment and service
planning, to adults living in the community with mental illness and/or addictive disorders.
PREFERRED
· Knowledge of landlord/tenant procedures, and/or subsidized housing programs.
· Experience working with chronically homeless, medically vulnerable individuals, with tri-morbidities (mental illness, substance abuse, medically compromised)
· Familiarity with and commitment to Housing First as a model of permanent, supported, affordable housing
Pine Street Inn supports more than 2,400 individuals daily to help them move from homelessness to a home and community.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1969
Headquarters
Boston, MA
LinkedIn followers
8,011
With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless individuals in Greater Boston.
Pine Street Inn welcomes nearly 2,400 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and into a home and community.
Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.
Offices: 444 Harrison Avenue, Boston, MA 02118, US
Permanent Affordable HousingEmergency ShelterJob Training & Social Enterpriseand Street OutreachTrainingNon ProfitHomeless Shelter
Pine Street Inn supports more than 2,400 individuals daily to help them move from homelessness to a home and community.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1969
Headquarters
Boston, MA
LinkedIn followers
8,011
With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless individuals in Greater Boston.
Pine Street Inn welcomes nearly 2,400 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and into a home and community.
Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.
Offices: 444 Harrison Avenue, Boston, MA 02118, US
Permanent Affordable HousingEmergency ShelterJob Training & Social Enterpriseand Street OutreachTrainingNon ProfitHomeless Shelter