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$48k–$168k/yr
Full-time, Contract
bachelor degree
Medical Insurance, Vision Insurance, Dental Insurance, 401k Retirement Plan, Variable Pay/Incentives, Paid Time Off
Posted 25d ago
~40 hrs/week
Responsibilities
Lead the development and optimization of customer engagement, marketing technology, and digital commerce solutions to drive business growth. Collaborate with cross-functional teams to build scalable, customer-centric digital products and enhance the online shopping experience.
Requirements
Requires a Bachelor's degree and over 9 years of experience in product management focusing on digital products, MarTech, or e-commerce. Must be proficient in CRM platforms and Agile methodologies with strong analytical and communication skills.
Full job description
We are seeking an experienced and technology-driven Marketing Product Manager to lead the development and optimization of customer engagement, marketing technology, and digital commerce solutions. This role combines traditional product management expertise with marketing technology (MarTech) capabilities, focusing on enhancing customer acquisition, retention, and engagement across digital channels.
The ideal candidate will possess strong product management fundamentals, familiarity with CRM and customer engagement platforms such as Braze and Broadly, and the ability to leverage data insights to drive business growth. The candidate will work closely with Marketing, Engineering, Sales, Operations, and Customer Success teams to build scalable customer-centric digital products and experiences.
Key Responsibilities Product Strategy & Roadmap
Define and execute product strategies that support business growth, customer engagement, and digital commerce objectives.
Develop and manage product roadmaps for customer-facing marketing and engagement platforms.
Prioritize features and enhancements based on business value, customer feedback, and market opportunities.
Translate business requirements into detailed product specifications and user stories.
Customer Engagement & CRM
Partner with marketing teams to optimize customer journeys across acquisition, retention, and loyalty programs.
Manage and enhance customer engagement initiatives using platforms such as Braze, Broadly, or similar CRM and marketing automation tools.
Support campaign personalization, customer segmentation, and lifecycle marketing strategies.
Monitor customer engagement metrics and recommend improvements to increase conversions and customer satisfaction.
E-Commerce & Digital Experience
Collaborate with stakeholders to improve the online shopping experience for construction material buyers.
Identify opportunities to enhance product discovery, lead generation, online ordering, and customer self-service capabilities.
Drive initiatives that improve customer adoption, retention, and digital revenue growth.
Ensure alignment between e-commerce capabilities and broader business objectives.
Product Development & Technology Collaboration
Work closely with Engineering, UX/UI, and Data teams throughout the product lifecycle.
Define technical requirements and ensure successful delivery of product features.
Participate in Agile ceremonies including sprint planning, backlog grooming, and product reviews.
Evaluate and recommend marketing technology solutions that improve operational efficiency and customer experience.
Data & Analytics
Utilize data and analytics to measure product performance and business outcomes.
Develop KPIs and success metrics for customer engagement and e-commerce initiatives.
Analyze customer behavior, campaign performance, conversion funnels, and engagement trends.
Translate data insights into actionable product recommendations and enhancement opportunities.
Required Qualifications
Bachelor's degree in Marketing, Business, Computer Science, Information Systems, or a related field.
9+ years of Product Management experience with a focus on digital products, marketing technology, e-commerce, or customer engagement platforms.
Strong understanding of Product Management methodologies, Agile development, and product lifecycle management.
Experience working with CRM, customer engagement, or marketing automation platforms.
Familiarity with platforms such as Braze, Broadly, Salesforce Marketing Cloud, HubSpot, or similar solutions.
Knowledge of customer journey mapping, segmentation, lifecycle marketing, and engagement strategies.
Experience working with cross-functional teams including Marketing, Engineering, Product, and Operations.
Strong analytical and data-driven decision-making skills.
Ability to define KPIs, analyze trends, and leverage insights to drive product improvements.
Excellent communication, stakeholder management, and presentation skills.
Preferred Qualifications
Experience within E-Commerce, Building Materials, Construction Supply, Retail, or Distribution industries.
Understanding of customer acquisition funnels and digital marketing technologies.
Exposure to data visualization and reporting tools such as Power BI, Tableau, Looker, or Google Analytics.
Experience integrating CRM, customer engagement, and commerce platforms.
Knowledge of A/B testing, experimentation frameworks, and personalization strategies.
Familiarity with API integrations and modern SaaS-based marketing ecosystems.
Compensation, Benefits and Duration
Minimum Compensation: USD 48,000
Maximum Compensation: USD 168,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace #DHX
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Founded
2007
Headquarters
London
LinkedIn followers
624,652
Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace DigitalHyper-expansion® to ‘make tomorrow happen today’. We work with 40% of the Fortune 100, enabling them to stay agile and future-ready in an era of converging digital and AI boundaries. Powering billions of touchpoints a day, Photon combines AI management, digital innovation, product design thinking, and engineering excellence to drive lasting transformation for F500 clients. We employ several thousand people across dozens of countries. Learn more at www.photon.com
Offices: 192 / 198 Vauxhall Bridge Road, 2nd Floor, London, SW1V 1DX, GB · 5th Block, 2nd Floor, DLF IT Park 1/124 Mount Poonamallee Road Sivaji Gardens Manapakkam, Chennai, Tamil Nadu 600 089, IN · Voyager, ITPL, ITPL Road, 2nd Flr, Bengaluru, Karnataka 560066, IN · Clichy Pouchet, 92, Boulevard Victor Hugo, Clichy, 92110, FR · Jl. Hr. Rasuna Said Blok X2 No.6, RT.9/RW.4 23rd Fl Jakarta Selatan, DKI, Jakarta, Jakarta Selatan 12950, ID
Internet of ThingsAPI managementMobileBig Data & AnalyticsChatbotswebsite developmentcreative agencydigital strategysystems integratordigital agency
Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace #DHX
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Founded
2007
Headquarters
London
LinkedIn followers
624,652
Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace DigitalHyper-expansion® to ‘make tomorrow happen today’. We work with 40% of the Fortune 100, enabling them to stay agile and future-ready in an era of converging digital and AI boundaries. Powering billions of touchpoints a day, Photon combines AI management, digital innovation, product design thinking, and engineering excellence to drive lasting transformation for F500 clients. We employ several thousand people across dozens of countries. Learn more at www.photon.com
Offices: 192 / 198 Vauxhall Bridge Road, 2nd Floor, London, SW1V 1DX, GB · 5th Block, 2nd Floor, DLF IT Park 1/124 Mount Poonamallee Road Sivaji Gardens Manapakkam, Chennai, Tamil Nadu 600 089, IN · Voyager, ITPL, ITPL Road, 2nd Flr, Bengaluru, Karnataka 560066, IN · Clichy Pouchet, 92, Boulevard Victor Hugo, Clichy, 92110, FR · Jl. Hr. Rasuna Said Blok X2 No.6, RT.9/RW.4 23rd Fl Jakarta Selatan, DKI, Jakarta, Jakarta Selatan 12950, ID
Internet of ThingsAPI managementMobileBig Data & AnalyticsChatbotswebsite developmentcreative agencydigital strategysystems integratordigital agency