Philadelphia, Pennsylvania, United States · On-site
Entry level
Department: Security Reports to: Security Supervisor Status: Non-exempt Summary: This position is responsible for protecting, safeguarding, and securing assets, staff, patrons, and all visitors at Ensemble Arts Philly wh…
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Part-time
high school
Posted 170d ago
~40 hrs/week
Responsibilities
Responsible for protecting assets, staff, and visitors at Ensemble Arts Philly through proactive patrolling and access control. The role involves responding to emergencies, writing incident reports, and providing high-level customer service to guests and artists.
Requirements
Requires a high school diploma or GED and proficiency in Microsoft Office, with prior security or law enforcement experience preferred. Candidates must be able to handle crisis situations and meet physical demands, including lifting up to 50 lbs and standing for extended periods.
Full job description
Department: Security Reports to: Security Supervisor Status: Non-exempt
Summary:
This position is responsible for protecting, safeguarding, and securing assets, staff, patrons, and all visitors at Ensemble Arts Philly while under the direct supervision of a Security Supervisor or Security Manager. The officer also engages with the public, artists, staff, and guests, supporting their experiences and meeting their objectives through customer service at a high level.
Essential Functions:
Enforce Ensemble Arts access control/badge procedures
Monitor entrances and protect property from theft, sabotage, fire, and accidents
Detain any visitors suspected to be involved in illegal activity while on the property and inform proper authorities
Provide any needed assistance to patrons, employees, and visitors within the department's capabilities
Proactively patrol the property as instructed
Provide a highly visible security presence to help deter criminal activity and act promptly to address unacceptable behavior
Seek opportunities to interact with patrons and clients, and be friendly, helpful, and attentive to enhance their experience
While on patrol, be alert and identify potential safety hazards, mitigate hazards, and make appropriate notification of concerns
Respond to, investigate, and write reports on all incidents and accidents, including medical emergencies, fires, alarms, bomb threats, etc., in accordance with the departmental policies and procedures
May serve as a training officer to new security staff if necessary; may perform duties of a Security Supervisor if qualified and assigned
May be trained to monitor CCTV, Access Control, Fire Alarm, and other systems when assigned to Command Center or Stage Door desks
Maintain regular attendance in the event of inclement weather, public transportation restrictions/closures, and/or any other emergency, even in the event of the closure of Ensemble Arts administrative offices
Assists with Worker’s Compensation reporting process and first aid in the case of an injury sustained by an Ensemble Arts employee
Perform other related duties as assigned
Minimum Qualifications:
Sound working knowledge of security operations, safety practices, and enforcement procedures in a business environment
Ability to make independent and sound judgment decisions within proper policy and procedures
Ability to communicate effectively both orally and in writing in English for the purpose of public interaction and report writing
Successful completion of the Security Department Training Program
Ability to maintain satisfactory part-time attendance and punctuality standard
Neat and professional appearance in approved attire
Friendly and professional demeanor
Ability to provide quality customer service consistently
Proficiency in Microsoft Office required
Ability to handle typical, emergency, and crisis situations efficiently and effectively
Environment, Physical Demands, and other Conditions:
Office spaces involve periods of sitting and computer use.
Other spaces may involve noise, dust, and poor lighting.
Ability to frequently transit between campus buildings and within multiple levels of these buildings, including areas that have limited accessibility.
Ability to lift and carry up to 50 lbs. on occasion.
Ability to stoop, crawl, climb stairs, and stand for extended periods.
Ability to move safely over uneven surfaces or confined spaces.
Ability to work in all weather conditions when necessary.
Ability to properly wear personal protective equipment when necessary.
Able to work on an on-call basis when necessary.
Able to work a flexible shift schedule, which may include weekends, evenings, holidays, and overtime when required.
One weekend day required.
The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.
Able to work a flexible shift schedule, which may include weekends, evenings, holidays, and overtime when required. One weekend day required.
The Philadelphia Orchestra and Ensemble Arts is boldly leading the way in building a bright, inclusive future for the performing arts—as the center of cultural life in Philadelphia, and as a model for the nation. With extraordinary artistic ambition and a commitment to reflecting the magic on stage in every interaction, we leave an indelible mark on audiences through the transformative power of the performing arts.
This is where a universe of world-class art forms, genres, and ideas takes shape. With the GRAMMY-winning Philadelphia Orchestra and visionary Music and Artistic Director Yannick Nézet-Séguin as the centerpiece, we feature vibrant, multi-genre programming performed at the highest level, animating our stages—including the newly renamed Marian Anderson Hall—and attracting millions to our venues each year.
Ensemble Arts Philly presents bold and innovative performances, bringing talented artists together with experiences as diverse as our region. Our three venues—the Kimmel Center for the Performing Arts, the Academy of Music, and the Miller Theater—are vividly brought to life with the best of Broadway, comedy, theater, jazz, dance, and family presentations.
As champions for music education and community engagement, we help to eliminate barriers to access and maximize impact while uniting, inspiring, and educating people of all ages and backgrounds. We transform the lives of more than 35,000 K-12 students each year through free arts education programs in music, dance, and theater.
As a mission-based non-profit organization, at the heart of our work is the belief that the arts are for everyone. While fostering an environment where all feel welcome, we serve as a canvas for creativity, a platform for expression, and a sanctuary for inspiration.
Offices: 300 S Broad St, Philadelphia, Pennsylvania 19102, US · 250 S Broad St, Philadelphia, Pennsylvania 19102, US · 240 S Broad St, Philadelphia, Pennsylvania 19102, US
Performing ArtsBroadwayMusic and TheaterVisual ArtJazzFamily-Friendly ProgrammingFREE Community ProgrammingFREE EducationWeddings & ReceptionsCorporate Events and Rentals
The Philadelphia Orchestra and Ensemble Arts is boldly leading the way in building a bright, inclusive future for the performing arts—as the center of cultural life in Philadelphia, and as a model for the nation. With extraordinary artistic ambition and a commitment to reflecting the magic on stage in every interaction, we leave an indelible mark on audiences through the transformative power of the performing arts.
This is where a universe of world-class art forms, genres, and ideas takes shape. With the GRAMMY-winning Philadelphia Orchestra and visionary Music and Artistic Director Yannick Nézet-Séguin as the centerpiece, we feature vibrant, multi-genre programming performed at the highest level, animating our stages—including the newly renamed Marian Anderson Hall—and attracting millions to our venues each year.
Ensemble Arts Philly presents bold and innovative performances, bringing talented artists together with experiences as diverse as our region. Our three venues—the Kimmel Center for the Performing Arts, the Academy of Music, and the Miller Theater—are vividly brought to life with the best of Broadway, comedy, theater, jazz, dance, and family presentations.
As champions for music education and community engagement, we help to eliminate barriers to access and maximize impact while uniting, inspiring, and educating people of all ages and backgrounds. We transform the lives of more than 35,000 K-12 students each year through free arts education programs in music, dance, and theater.
As a mission-based non-profit organization, at the heart of our work is the belief that the arts are for everyone. While fostering an environment where all feel welcome, we serve as a canvas for creativity, a platform for expression, and a sanctuary for inspiration.
Offices: 300 S Broad St, Philadelphia, Pennsylvania 19102, US · 250 S Broad St, Philadelphia, Pennsylvania 19102, US · 240 S Broad St, Philadelphia, Pennsylvania 19102, US
Performing ArtsBroadwayMusic and TheaterVisual ArtJazzFamily-Friendly ProgrammingFREE Community ProgrammingFREE EducationWeddings & ReceptionsCorporate Events and Rentals