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Jobs at PenAir Credit Union (Now Hiring) — 8 open

PenAir Credit Union logoPenAir Credit Union

Senior Member Advisor

Mobile, Alabama, United States · On-site

Mid level

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Financial Transactions, Consultative Selling, Member Service, Loan Processing, Digital Banking Education

PenAir Credit Union logoPenAir Credit Union

Branch Manager

Pensacola, Florida, United States · On-site

$76k–$85k/yr

Senior

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Leadership, Branch Management, Needs-based Dialogue, Loan Processing, Staff Supervision

PenAir Credit Union logoPenAir Credit Union

Mortgage Loan Originator

Mobile, Alabama, United States · On-site

Entry level

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Mortgage Loan Origination, Lead Generation, Relationship Management, Financial Analysis, Loan Application Processing

PenAir Credit Union logoPenAir Credit Union

Member Advisor

Milton, Florida, United States · On-site

$21/hr–$23/hr

Mid level

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Cash Handling, Customer Service, Financial Consulting, Problem Solving, Multitasking

PenAir Credit Union logoPenAir Credit Union

Live Teller

Pensacola, Florida, United States · Hybrid

$17/hr–$18/hr

Mid level

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Member Service, Financial Transactions, Consultative Sales, Video Interaction, Account Servicing

PenAir Credit Union logoPenAir Credit Union

Senior Member Advisor

Pensacola, Florida, United States · On-site

Mid level

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Financial Transactions, Consultative Selling, Member Service, Loan Processing, Digital Banking Education

PenAir Credit Union logoPenAir Credit Union

Member Consultant

Panama City Beach, Florida, United States · On-site

Mid level

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Financial Consulting, Customer Service, Sales Through Service, Digital Banking Education, Account Maintenance

PenAir Credit Union logoPenAir Credit Union

Human Resources Assistant

Pensacola, Florida, United States · On-site

$19/hr–$21/hr

Mid level

Company Description Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionat…

Skills: Payroll Processing, Benefits Administration, Recruiting Support, Onboarding, HRIS Data Entry

PenAir Credit Union logo

Senior Member Advisor

PenAir Credit Union

Mobile, Alabama, United States • On-site

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Mid level

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  • Full-time
  • high school, professional certificate
  • Continuing Education Assistance, Student Loan Paydown, Adoption Assistance Reimbursement, Wellness Programs, Gym Membership Reimbursement, Formal Career Development Resources
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The role involves processing a variety of financial transactions and providing consultative solutions to improve members' financial well-being. Additionally, the advisor acts as a mentor to new teammates and educates members on digital banking tools.

Requirements

Candidates must have a high school diploma and be a registered Mortgage Loan Originator (MLO) on the NMLS site. Three to five years of experience in financial institution member services or comparable cash handling and sales experience is required.

Full job description

Company Description

Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.

Careers
Do you have a passion for helping others?
Currently, PenAir provides access to 15 convenient locations across Mobile and Baldwin counties in Alabama and Escambia, Santa Rosa, Okaloosa and Bay counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You’ll fit right in.
Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?

The PenAir difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:

  • Up to $15K available for continuing education
  • Student Loan Paydown
  • Adoption Assistance Reimbursement
  • Wellness Programs
  • Gym membership reimbursement
  • Formal Career Development Resources
  • Financial Wellness Resources
  • Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

  • Generous PTO Plan—20 days for new hires
  • Paid Maternal & Parental Leave
  • Competitive Retirement Plan
  • Competitive medical, dental & vision plans
  • Company paid Telehealth services.
  • Company paid Short Term Disability

And more……….!

The starting wage for this role is $23.68 per hour.

About the role:

Dedicated to enhancing lives in a universal service retail environment with cross-functional responsibilities in both a teller and advanced member service capacity. Consistently uncovers members' needs, offering appropriate solutions and provides accurate resolution to members' inquiries and concerns. Acts as mentor to new teammates.

Major Duties and Responsibilities:

  • Processes wide variety of financial transactions including but not limited to deposits, withdrawals, transfers and check cashing.
  • Uncovers existing and potential members’ needs and recommend solutions to improve their financial well-being using a sales through service consultative approach. Conducts all member service functions including consumer accounts, account maintenance, business accounts as well as unsecured and collateralized loans.
  • Proactively educates members on emerging and existing self-serve technology and digital solutions such as mobile/online banking, bill pay, remote deposit capture and ITM services.
  • Ensures appropriate records are maintained and required reports are prepared. Performs branch specific functions as needed, including but not limited to end of day balancing, and night drop.
  • Recognizes referral opportunities and refers members to internal business partners for specialized services including investments, mortgage or commercial lending.
  • Supports new teammates as a resource for knowledge, best practices and troubleshooting. May be given the authority to review high risk transactions to perform override authority.
  • Performs other job-related duties as assigned.

Minimum Qualifications:

Experience

  • Three years to five years of similar or related experience, including preparatory experience. Minimum three (3) years of financial institution experience in member service or cash operations or comparable experience in cash handling, customer service, or sales experience, or as a result of demonstrating consistent and proficient knowledge, ability and accuracy in all aspects of the job.

Education/Certifications/Licenses

  • A high school degree or equivalent. Registered as an active Mortgage Loan Originator (MLO) on the NMLS site. Must renew registration each year and update when changes to name, address, etc. occur.

Interpersonal Skills

  • A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other Skills:

  • Thrives in a fast-paced, multi-tasking environment 
  • Conducts effective needs-based member conversations 
  • Navigates multiple systems and applications with ease 
  • Demonstrates strong problem-solving and sound decision-making skills 
  • Committed to ongoing learning and professional development 
  • Delivers exceptional member service 
  • Maintains a high level of accuracy and attention to detail 
  • Communicates effectively both verbally and in writing

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Related keywords

Credit UnionMortgage Loan OriginatorNMLSRetail BankingConsumer AccountsCollateralized LoansMobile BankingOnline BankingBill PayRemote Deposit CaptureITM ServicesFinancial EducationCash OperationsMember Relations

About PenAir Credit Union

LinkedInVisit site

Enhancing lives since 1936.

Industry
Banking
Company size
201-500 employees
Founded
1936
Headquarters
Pensacola, Florida
LinkedIn followers
4,430

At PenAir Credit Union we’ve been Enhancing Lives since 1936. We provide financial services and happily serve all communities from Mobile Co., AL to Leon Co., FL. We're the largest and oldest credit union headquartered in Pensacola, Florida, with $3.1 billion in assets. Federally Insured by NCUA. Equal Housing Lender.

Offices: 1495 E. Nine Mile Road, Pensacola, Florida 32514, US

BankingSecurityFinancial Services
View all jobs at PenAir Credit Union

About PenAir Credit Union

LinkedInVisit site

Enhancing lives since 1936.

Industry
Banking
Company size
201-500 employees
Founded
1936
Headquarters
Pensacola, Florida
LinkedIn followers
4,430

At PenAir Credit Union we’ve been Enhancing Lives since 1936. We provide financial services and happily serve all communities from Mobile Co., AL to Leon Co., FL. We're the largest and oldest credit union headquartered in Pensacola, Florida, with $3.1 billion in assets. Federally Insured by NCUA. Equal Housing Lender.

Offices: 1495 E. Nine Mile Road, Pensacola, Florida 32514, US

BankingSecurityFinancial Services
View all jobs at PenAir Credit Union

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