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Part-time
high school
Accrued paid sick time
Posted 1d ago
~15 hrs/week
Responsibilities
The Test Administrator is responsible for ensuring secure exam delivery and providing excellent customer service to candidates. Duties include verifying candidate identification, proctoring exams, troubleshooting technical issues, and maintaining the testing facility.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of customer service experience. Proficiency in Microsoft Office and the ability to perform physical tasks such as lifting up to 20 lbs are required.
Full job description
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring a part-time Test Administrator to join our team in St. Petersburg, FL.
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
● Comply with all testing procedures and strictly adhere to company policies using careful judgment
● Check in testing candidates, verify identification, and explain the exam process
● Proctor / invigilate candidates while testing
● Troubleshoot with internal departments to fix technical issues
● Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:00am and 9:00pm. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 10 to 15 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Qualifications
● High school diploma or equivalent is required
● Minimum of 1 year customer service experience is preferred
● Experience proctoring or invigilating exams is highly preferred
● Must be flexible in work hours and days
● Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
● Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
● Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
Related keywords
Test Center AdministratorPearson VUEComputer-based testingCustomer serviceProctoringInvigilationTechnical supportMicrosoft OfficeWordExcelOutlookExam deliveryData managementFacility maintenanceSecurity
Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.
Offices: 80 Strand, London, WC2R 0RL, GB · 221 River St, Hoboken, NJ 07030, US · 26 Prince Andrew Pl, Toronto, ON M3C 2H4, CA · 2510 N Dodge St, Iowa City, IA 52245, US · 5715 W Old Shakopee Rd, Minneapolis, MN 55437, US
TrainingHigher EducationMedia and EntertainmentPublishingBooksEducationEdTechDigital MediaArtificial Intelligence (AI)
Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.
Offices: 80 Strand, London, WC2R 0RL, GB · 221 River St, Hoboken, NJ 07030, US · 26 Prince Andrew Pl, Toronto, ON M3C 2H4, CA · 2510 N Dodge St, Iowa City, IA 52245, US · 5715 W Old Shakopee Rd, Minneapolis, MN 55437, US
TrainingHigher EducationMedia and EntertainmentPublishingBooksEducationEdTechDigital MediaArtificial Intelligence (AI)